Customer Ratings & Reviews

The sound produced is a great upgrade for my LG oled, but it is impossible to sync the audio with the video. It got to the point where I had to just unplug it and move on. I really want to like this soundbar, especially since i got it on sale, but I wouldnt use it, even for free

Good sound but no bass at all, i don't understand what that woofer is doing sleeping.

It's sounds nice and clear but the bass is really not impressive. I like deep booming bass and this product is lacking there.

TLDR; Soundbar is lame. Get something else. Connecting the bar to Wi-Fi is a complete nightmare. Sub will pop or cut out completely and then come back. Positioned it in several places and while 1 spot was better than the others, issue still persisted. So I think, hey maybe a firmware update. You can forget that because the app and several attempts to get it connected to Wi-Fi works for few but not for many. So far from other research there are others having this issue as well and not just this model from LG. Its only been a few days and I am not going to sit around and try to work out something with LG whenever they decide to comment on this.

Sound bar cut out constantly don’t recommend it at all for the price

Sound bar is nice. Wish it was smaller but with the same power.

could be better,not enough bass and the arc mode goes off and the opt comes on

Good frequency response and low distortion. It does not get very loud though.

Unfortunately this has only worked a few months before started having serious issues with the picture when using the eArc. I have numerous Sonos bars with no problems on other TV’s so very familiar with set up and connections. Unfortunately with this bar after a couple months started having the picture distort, freeze and basically was un watchable. Swapped out the cables, checked for updates etc. to no avail. LG asked me to send it in for repair and they clearly didn’t listen to a thing I said about the problem. After waiting over 6 weeks I get it back with a new subwoofer???? What?? Sub was never the problem. As soon as I connected the bar had the same problem. I asked LG to replace the bar but was told I needed to send it back for 3 repairs before they would swap it out. This means based on their turn times with shipping I will be without a soundbar 5 months or more. Just save your money and buy the Sonos. Sounds 100 times better and they just work

I’m not impressed, my old Vizio sound bar put out way more sound and bass.

Sound at goes in and out. Not sure if it’s because of the WiFi but the bass speaker goes in and out

Not as great as the demo in the store. I should have bought the Vizio I originally planned on purchasing

Luckily I am a total tech member and was able to return this past your normal return period. The connection that the sub uses interferes with WiFi signal. Like most people my router is near where the sub would go. Several times I had to reset the sub as when it loses connection there is no bass or it cuts out. I ended up moving the sub around my entire loving room 6 times with it still cutting out. It would work for a few days then it would start cutting out. Like I said I was able to return the product to get a different sub (Denon) that I don't have any issues with. Even though I got the LG sub on a considerable discount (250) I would not recommend this product.

Decent sound but not as smooth to sync with other products or TVs

Decent for TV. No bass to speak of. Look for something else if bass matters

Bought the unit to sync with my recently purchased LG OLED 65" TV since my existing Samsung soundbar required frequent re-pairing to work with the LG remote. Not impressed at all with the sound quality (especially given the price). Tonal quality, clarity and range is not on par with the 4+ year old soundbar it replaced. Not impressed

Too much pitch. The sound was terrible for someone who has sensitive hearing to incorrect pitches and tones. It was not equally balanced and seemed very low end for the price point. Based on sound quality its minus a -Star. This bar is a 100.00 bar out of the box all day long as that is what I would have expected at that price point as per the sound quality. Don't waste your time as you will be disappointed once you have set it up. It was placed back into the box and returned. And do not even get me started on the lack of instructions. 100% inadequate at best!

The sound bar has average sound quality. It isn’t as good as using speakers

The sub doesn't work very well this. We also had a hard time to get it setup and working with our player and tv. Did finally got it up and working but our several year older Klipsch was extremely better than this. Ended up returning and replacing it with another soundbar.

Soundbar worked OK. Issue w/ trying to update everytime it turned on. Sent back to LG. Sent back without power cord, so can't tell if fixed. Still waiting on subwoofer return as well. Have talked to LG support 3 times over 5 weeks without resolution. Will never buy from LG again