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Customer Ratings & Reviews

Your price for this item is $280.99
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Customer reviews

Rating 4.4 out of 5 stars with 956 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 3.1.2 Channel Soundbar with Dolby Atmos for its impressive sound quality, particularly its clear highs and mids, and strong bass. They also appreciate its easy setup and menu navigation. The Dolby Atmos feature is highly praised for its immersive sound experience. However, some customers have expressed concerns about the bass performance and occasional connectivity issues with the Bluetooth subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 956 reviews
  • Rated 1 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as expected can't tell if Dolby atmos is working or not, over all sound not as good as my old bose system.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    LG 3.1.2 CHANNEL SOUNDBAR WITH DOLBY ATMOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a great sound bar. I personally wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer died less then 8 months waste of money ..

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not that good bad bad bad back to conns target is bettet

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Sorry to hear that the LG Channel Sound bar didn't suit your needs. Please let us know is there is anything we can do to help you. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly LG

  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds terrible Don’t buy it Connection easy, bought with lg tv

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, We hate to hear you are dissatisfied with your unit's performance. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements.please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience.^Vanessa LG

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max volume is not high and sound keeps cutting out. Could be alot better for the price.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Non working computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer did not work, called apple and they said it was a bad computer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Small, but mighty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had another soundbar before this one and it was terrible. The compatibility with Dolby Atmos was terrible, it sounded compressed no mattet what, and it was way to much money for a terrible soundbar. However when I got the LG soundbar, it was amazing. The compatibility was flawless. It sounded crisp, and Dolby Atmos sounded UNREAL. It worked great with my C1 OLED, and it was a perfect fit for gaming, watching sports, and movies that support Dolby Vision and Dolby Atmos. Would totally recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the way it sounded very poor sound would not buy again

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    LG sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item shipped with all accessories missing

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is a well-known and respected brand in the electronics industry, and they offer a range of soundbars to enhance your audio experience. LG soundbars are known for their sleek design, ease of use, and advanced audio technologies. Sound Quality: LG soundbars are designed to deliver impressive sound quality, with clear dialogue, immersive surround sound, and deep bass. They often incorporate advanced audio technologies like Dolby Atmos and DTS:X, which provide a more three-dimensional and realistic audio experience. Connectivity: LG soundbars typically offer a variety of connectivity options, including HDMI, optical, and Bluetooth. This allows you to connect your soundbar to different devices such as TVs, gaming consoles, or smartphones, making it versatile and convenient to use. Design: LG soundbars are known for their sleek and modern designs that complement the aesthetics of your living room. They are often slim and can be wall-mounted or placed on a stand, providing flexibility in placement. User-Friendly Interface the only issue I found was the optional satellite speakers are no longer available.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    LG 3.1.2 Channel Soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound quality and strong bass. The system is easy to set up and takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Soundbar lg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound!!!! Very loud, easy to set up, nice color and nice sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect compliment to tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has always been a sound family. We have a room with wired B&W speakers in the walls around the room, and it sounds fantastic, but it was pricey for that setup. Fascinating how it's just plug and play these days, all you need is an outlet for the sub. I was on the fence about getting this or getting the 3.1 without the Dolby. Thankfully I chose this. once connected to the App, you can choose which type of sound you are looking for based on what content you are doing and this bar with the extra two speakers on the top make it pretty close to surround sound without having true surround. Glad I went for that extra option. I like how you can bluetooth it to the phone and play things and switch it back to tv with a tap on the app. I purchased for an apartment living room, so I can't speak to how well it performs in a bigger (louder) living room, but for my purposes, this is a perfect setup. I think it would hold it's own in a larger room. I paired with the LG nano cell 90, and setup was very easy. I also got on sale for $499 and got a gift card with it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Immersed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is greatly improved using the sound bar. It has a very clear center channel so that you can hear the conversations. The subwoofer create a feeling you are Immersed in what ever you are watching, or listening to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    VERY GOOD SOUND BAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised how great this sound bar works with our LG OLED TV and Alexa. Price was right, shipping was faster than expected, set up was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar and sub combo I’ve ever purchased. The Dolby aspect is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Subwoofer no longer produces sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds meh when playing Dolby Atmos, almost like it tries too hard to simulate where the sound is coming from and artifically makes certain voices or music way too quiet. The soundbar has had regular random issues where despite all connections showing correct, it produces no sound. Fixed with a simple power off and on so no big deal. The most maddening thing though for the price I paid is the fact that the subwoofer priduces no sound despite a steady green light showing it’s connected. It has done this twice previously and an unplug and plug back in has fixed it. Now I have tried every troubleshooting I can find including a complete reset and it still produces no sound. What a waste of money. I gave it 3 stars still because when everything works AND it’s not playing back in Dolby Atmos (which by the way cannot be changed if the input into the bar is Atmos) it sounds excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sounds great!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar. Rich bass. Can be calibrated to the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending more (within reason) for a better sound bar is a good investment. This is much clearer and expressive than less costly similar equipment I own. An important reason for choosing an LG brand was that i can use the same tv remote as my LG tv. Very satisfied.

    I would recommend this to a friend