Customer Ratings & Reviews
- Model:
- LWC3063BD
- |
- SKU:
- 6261704
Customer reviews
Rating 4.4 out of 5 stars with 311 reviews
(311 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating as easy to use, with a well-functioning microwave, and an attractive appearance. They appreciate the oven's multiple features and affordable price. However, some customers have concerns about the control panel design and the effectiveness of the self-cleaning option.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Microwave
Rated 5 out of 5 stars
Nice combination oven arrived in good condition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ovens arrived quickly. Have nice features including infrared heating. Priced right.
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
I would recommend this to a friend - Cons mentioned:Control panel
Rated 1 out of 5 stars
Do not purchase this oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage. Replaced previous oven because micro was losing power. This LG takes about 50% longer to cook. There is a fan that runs 3-5 minutes after any use including warming butter for 10 seconds Obnoxious alarm/chime at end of cycle that does not stop by opening door ... you must actually push stop. If you don’t push stop it will continue to alarm forever. Solid glass front controls and there is NO Haptic Touch and you can not tell exactly where the button is. So you have to just keep pushing until you finally hit the sweet spot which is way smaller than ‘30 second’ label (that is an example) Convection part of micro is totally useless. My toaster oven is quicker, more accurate, and I believe uses less electricity. I am trying to talk my wife into giving (owned less than 1 year) this to Habitat so we can buy something, anything else. Do yourself a favor. Buy anything else. Btw we purchased Kitchen Aid dishwasher and Bosch refrigerator around same time. Love both of those. I am actually not that hard to please. I like my LG TV. But kitchen appliances or any other appliance... forget it!
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Microwave
Rated 4 out of 5 stars
Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The combo oven is everything,the website said it should be.
I would recommend this to a friend - Cons mentioned:Self clean function
Rated 1 out of 5 stars
Oven Quit after 1 Self Clean Cycle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My unit is 13 months old, so just out of LG warranty. My wife ran the Self Clean function for the 1st time 2 days ago and the oven gave an F19 no heat error after that. Called support, followed instructions to shut power at the breaker. Did not fix. CS person said we need to get a tech out. Gave us a number of local tech. Tech showed up, saw it was a dual wall oven and then ran for the hills because the parts needing replacement are in the back of the oven. It's a two person job to get the oven out. Before he left he said that the self clean function often burns up the thermostats, thermistor, or melts wiring. A quick search on Google reveals many issues with LG Wall Ovens and self cleaning problems. I would like LG to pay for repairs but I'm sure they will not. Word to the wise - if you buy this oven do not use self clean
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Feel like we have a new kitchen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From start to finish communication was excellent . Install team was great.
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is amazing! It is not only beautiful, but it's also easy to use and has excellent performance.
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Very disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Once installed the microwave kept making a clicking noise. I put in a repair request online. It rejected the request and asked me to visit the "community" for troubleshooting. I did that and nothing like my problem was on there. I had to start over with the repair request. After a week+ I got a confirming email that the claim was being placed. The repair company got in touch, tech diagnosed the problem as an actuator that kept opening and closing...thus the clicking noise. Part was ordered and 2+ weeks later still no part, thus no repair on a brand new appliance. LG is hard to contact and hard to get to respond.
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or
Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your
name, phone number, address, email, model/serial numbers, and date of purchase and we will be
happy to assist you. There are policies and procedures in place to ensure resolutions are
consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 5 out of 5 stars
LG combo built-in microwave/oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from LG. Works perfectly and everything cooks evenly
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Hard to Read Control Panel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is beautiful and everything works great. The biggest problem we have with it is you can't see the control buttons in low light at night because they are not back lit. Not good for someone who has visions disabilities. Maybe they are backlit and my unit is broken. I hope that's the case. I emailed customer service for their response.
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Manufacturing and design flaws
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven racks rusted everywhere that wire joined other metal after 12 months. No I didn't use abrasives or leave the racks in during self-clean. It's clearly the solder material rusting. One of the microwave bulbs used for broil burned out within 6 months and there's no apparent way to replace it without an expensive service call If you are under 5'5" - you cannot reach all the way to the back of the microwave to wipe it, and depending on how low you mount the oven, you may not be able to reach far into the oven. Been 5'4' my whole life - never had this issue with other 30" wall ovens Cooking temperature uneven in oven - one side of glass door gets humidity, and food browns on other side. Nothing browns on roast or broil. The gliding oven rack has very sharp metal - impossible to take it in and out without scratching oven walls. The "enamel" is not your grandmother's enamel baking dishes kind of enamel. You cannot use anything but a sponge and non-scratch scour, leaving the self-clean as the only option. This takes 3-5 hours at above 500 degrees. Really? I can use brillo on enamel baking dishes without a scratch. This oven's enamel is faux-namel. All the other reviews are correct - cooling fan, buttons, one touch - all irritating. But who cares about the microwave "cycle ended" alarm when the racks are rusting, bulbs are burned and my energy bill shoots up whenever I have to clean it?
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Poor Control Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No back light on the control panel ..have to shne a flashlight to see what's behind the black glass. Poor design. You owuld htink they would have a fix for this but they don't.
This review is from LG - 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette




















