Customer Ratings & Reviews
- Model:
- LWC3063ST
- SKU:
- 6261702
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating as easy to use, with a well-functioning microwave, and an attractive appearance. They appreciate the oven's multiple features and affordable price. However, some customers have concerns about the control panel design and the effectiveness of the self-cleaning option.
This summary was generated by AI based on customer reviews.
builder
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very great product. its easy to clean and to use.
I would recommend this to a friendGreat oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Kitchenaid that had lots of problems. Much better oven/microwave!
I would recommend this to a friendlove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks very stylish, love the touch screen screen. A+
I would recommend this to a friendGreat double oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great installation. thanks for everything
I would recommend this to a friendHigh Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this LG product. Matches our other appliances.
I would recommend this to a friendI love stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and elegant . My wife loves the oven!!
I would recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Still learning how to use it...
I would recommend this to a friendVery disappointing!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing! I removed one star because the oven is very noisy. But my biggest disappointment (and I removed three stars for this) is because they don't warn the consumer enough that you should not use any product to clean. The self clean option is kind of a scam so we used a very gentle cleaner. The blue cavity got totally ruined. I thought it was a short of enamel interior but it is not and is very fragile. It now impacts the performance of the oven. I would pass!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We hate to hear you are dissatisfied with your unit's performance. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
Not overall happy with the Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave - need to push/press the buttons hard, takes much longer to heat than compared to my other MW ovens.
No, I would not recommend this to a friendDalton Combo oven and microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great but installation team was not. Scratched interior of oven.
I would recommend this to a friendWorked for a short time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven worked great until the first time we ran the clean cycle. Wanted it looking great for New Year's eve party but the lower oven would not heat after cleaning. Also the steam tray broke when it was removed. Took time for LG & warranty company to work out communication but oven still not fixed and earliest repair time is now towards the end of March. So worked for 90 days, now not working for 90 days. LG has moved to the bottom of my list.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We’re sorry to hear that you didn’t have a great experience with our service. Trust us when we say that your comments does not go unnoticed. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Very Bad product for delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new item and when open the box door is not working properly. I have to send it back. I am really disappointed with Best Buy because original install product does not work so I need to order another one. Bought Best Buy warranty and Best Buy called LG instead of Best Buy should take care and now 4 months issues still has not resolved by LG or Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly. Even more disheartening that you have not been able to have your unit repaired. Understandably this is frustrating. This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide a resolution. ^Daphane
Worst LG purchase ever ..
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our worst LG purchase ever. The Microwave makes a loud sound while in use as well as after it's turned off for 2-3 minutes . It's louder than dishwasher and quite irritating for a microwave.. almost as bad as a typical washer .. please avoid buying this combo unit and save yourself some time and money ...
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly disheartened to learn about your disappointing experience with the LG Smart Combination Wall Oven (LWC3063S) model. Your feedback is incredibly important to us, and we sincerely appreciate you taking the time to share your concerns.
We understand the impact that a loud and disruptive appliance can have on your daily routine, and we deeply apologize for the inconvenience this has caused. Your satisfaction is our top priority, and we are committed to addressing this matter with the utmost urgency to ensure a better experience for our customers in the future. For basic troubleshooting, kindly check this link: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-loud-noise-while-cooking-CT00000303-20153194328721. We would like to assure you that we take your feedback seriously, and we are dedicated to using it to improve our products and services. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport, and we will be more than happy to assist you. ^Juvy
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven heats up to only 200 degrees because the top element doesn't work. We waited for a month to get this gem and now are waiting an additional month to get a replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Lazy installers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy wouldn't do the installation because they had to remove a shelf so i had to install it myself!
I would recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Trust us when we say that your comments does not go unnoticed. Should you need any assistance with your LG product, please send us a private message on Facebook or Twitter at @LGUSSupport and we'll be more than happy to help! ^James.
Rattling noise very annoying
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top microwave rattling so loud when turned on! Very annoying! How can I get it to stop? If you push on the door it stops and as soon as you let it go, it’s rattling.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Item was never delivered
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was never delivered so i cant give an honest review.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for leaving us a review on the LG Wall Oven (LWC3063ST) model. We're sorry to hear about the experience you've had with the delivery of your item. We aim to provide excellent customer service and ensure a smooth and seamless experience. Please contact Best Buy customer service at 888-237-8289 to get the accurate delivery information of your order. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Defective item delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much disappointments. The microwave makes very loud vibration. Struggling to get replacement from LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Regrets to my wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First day in operation, oven light not working, pathetic and no solution in site.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Syed R. Thank you for taking your time for leaving us a review on your LG 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Infrared Heating LWC3063ST. We're saddened to hear of the oven's light not being functional as it needs to be, and we would like to figure out why and what is going on. We need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Anthony
POOR customer service!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXTREMELY poor customer service. The unit operates fair a very best
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for this experience. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette