Customer Ratings & Reviews
- Model:
- WCEP6427F
- |
- SKU:
- 6534256
Customer reviews
Rating 4.6 out of 5 stars with 90 reviews
(90 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Cook Settings4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 30" Smart Built-In Electric Convection Combination Wall Oven for its overall performance, ease of use, and useful features. Users appreciate the upgraded microwave and the reduced cooking time. Some customers mention satisfaction with the installation process and appreciate the quiet operation. However, a few customers noted that the convection oven did not cook faster than a conventional oven.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Wall oven-microwave combo did not fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG-30" was about 1.5" tool tall to fit in my kitchen wall cabinet. There seems to be a miscommunication between the Best Buy person who measured the wall cabinet opening and the LG30" installer. The LG30" was returned and I had to order another Wall Oven and Microwave combo. This miscommunication caused me without oven for almost 2 weeks before replacement unit that fit was able to be installed. I cannot say I recommend this wall unit oven or not since it did not fit in wall cabinet.
No, I would not recommend this to a friendRated 4 out of 5 stars
Love it but be careful on the install process
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is wonderful. What an upgrade from past microwave/oven. The difficult part was more about the coordination on the install as we went from two separate units into one combine unit start off very smooth easy to deal with but geek squad needs to figure to coordinate, if multiple installers are required.
I would recommend this to a friendRated 5 out of 5 stars
So many cook settings!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love every thing about this combo wall oven. The microwave does almost everything the oven does and there are so many cook settings we haven’t even been able to use them all. Love that we have a much larger airfryer on both the top oven and the lower oven.
I would recommend this to a friend- Pros mentioned:Features
Rated 3 out of 5 stars
Not holding temperature
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great functionalities but out oven is not working properly and does not hold the temperature. Waiting for support to replace or repair this week
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 2 out of 5 stars
Oven great- installation a problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven works great. Problem was with tech who did not measure properly. I had to delay installation because the oven was too big for the cut out. If the tech had measured correctly we could have had the cut out enlarged prior to delivery.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, LarryS. Thank you for sharing your experience with us regarding your WCEP6427F wall oven. We understand that while you're pleased with the oven's performance, the initial installation process presented a challenge due to measurement issues. Your feedback is important, and we'd like to assist you further.
We appreciate you bringing the installation experience to our attention. While the oven itself is performing well, issues during the pre-installation measurement can certainly cause delays and inconvenience. Ensuring proper measurements are taken is crucial for a smooth installation process.
https://www.bestbuy.com/site/lg-30-smart-built-in-electric-convection-combination-wall-oven-with-microwave-and-steam-sous-vide-printproof-stainless-steel/6534256.p?skuId=6534256
Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions or discuss your experience further. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Build in Microwave Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the build-in microwave - Oven. It has good power and good quality.
I would recommend this to a friendRated 5 out of 5 stars
Cooking for the Holidays
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great oven and was priced right. Installation was very professional and curtious. Only problem was delivery was delayed a couple days and the person that called to explain was not very helpful
I would recommend this to a friendRated 5 out of 5 stars
Would have been nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally wanted to get this in order to free up counter space. However, it was really expensive, and we decided to go an alternate route. All reviews have been excellent.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Not yet used
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just got it. It’sa very nice looking unit. We have not had a chance to use it. I will change the star rating once we have used it
I would recommend this to a friend Rated 5 out of 5 stars
Nice combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo appliance with convenient upper microwave
I would recommend this to a friendRated 5 out of 5 stars
Great value.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. I shopped this combo very hard and dollar for dollar LG came out on top,
I would recommend this to a friendRated 5 out of 5 stars
A COOKS DREAM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven has so many features. We used the air fry on both the Microwave and Oven and had Wings done perfectly.
I would recommend this to a friendRated 4 out of 5 stars
Good product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the best one, but I still can’t review it since it hasn’t been delivered yet. Tomorrow will be better.
I would recommend this to a friendRated 5 out of 5 stars
Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice love the combo so far installation was easy with total tech
I would recommend this to a friendRated 5 out of 5 stars
Technician
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good job and excellent service, in addition on time.
I would recommend this to a friendRated 5 out of 5 stars
Oven microwave combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice combo unit. All the bells and whistles. Love it.
I would recommend this to a friendRated 5 out of 5 stars
Great oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this oven. It has a lot of presets and easy to use.
I would recommend this to a friendRated 4 out of 5 stars
LG Microwave and Oven combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The combo microwave and oven work very well but the oven door is not closing properly
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the clean look. Lots of options I have to read up on.
I would recommend this to a friendRated 1 out of 5 stars
HelloWorld
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My issue isn’t with the item itself, but that Best automatically substituted my item with a lesser model without my approval, and it took several trips back into the store and I ended up cancelling and went with Home Depot due to Best Buy having stocking issue with LG products.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand how important your choice of the LG Wall Oven (WCEP6424F wall oven is, and we value that you wanted the exact model to meet your needs.
Since your concern is related to the retailer’s substitution and stocking process, we recommend confirming product availability directly through LG’s official channels to ensure you receive the correct unit. You can check specifications and availability here: https://www.lg.com/us/cooking-appliances/lg-wcep6427f-combo-wall-oven. If you’d like further assistance in making sure you get the right model or support with your purchase, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy



























