Customer Ratings & Reviews

i just bought this washer 2 weeks ago to replace my last front load lg washer which i had for 10 yrs and loved it. i thought this one would be just as great but its not. in fact im going to return it and get a different washer. i have several dogs and when i go to wash my bedding there is still dog hair all over the sheets and inside the tub. my last lg washer got rid of all the dog hair. this one doesn't even look like i washed my sheets. im so disappointed in this washer. ive been a big fan of lg but this i just cant believe how terrible it is.

I purchased a Front load LG washer..Model #WM3470HWA on March 30, 2012 I am so unhappy with this machine. The clothes do not get totally wet when using a normal cotton wash cycle. Which is what I usually do. Our laundry doesn't get filthy so normal would be what I use. Oh sure the clothes come out damp & not really wet. That's because they NEVER REALLY GET THOROUGHLY WET!!!! I did a white load on "normal cotton" with bleach. I had a colored bath towel in that I didn't mind if it faded, well it came out all spotted. This certainly tells me that this towel did not get totally wet. Now what does this say to the fact that if a guest in my home had used this towel & I put it back in the linen closet for my use, I WOULD BE USING A DIRTY TOWEL. Don't be fooled by the idea that the clothes get spun out really good & the machine doesn't use a lot of water. This is because the machine only SPRAYS water on the clothes while agitating them but they don't really get clean. I am very disgusted with this machine. If you own this machine, try mixing a big colored bath towel in with a white bleach wash & set the machine to cotton normal & see for yourself! If the towel comes out with fade SPOTS, then you know it NEVER REALLY GOT TOTALLY WET OR CLEANED!! Also I thoroughly wipe the door & seals after every wash & drain the water from the bottom hose. I'd rather be safe than sorry & not get mold & mildew in my machine. This is another MAJOR CHORE. I used to do a small wash when I had only a few items in my top loader, now it takes all day & I have to baby sit the laundry because it's not a good idea to put a wash on & not take it out as soon as it's done.So if I need to leave for several hours & dry clothes when I get home, that's not advisable. Laundry is now AN ALL DAY AFFAIR & A MAJOR CHORE. I am not happy with this machine & now I will have anxiety every time I need to do laundry!! I have tried to send a comment to Lg but it came back to me as unacceptable! I did contact the seller, Best Buy, about returning this machine and replacing it with a top loader but I got NO RESPONSE!

I bought this washer based upon highlights presented by the salesperson. I previously had a Whirlpool Duet that was 10 years old and I was looking to upgrade. My Duet was still working fine. However I am going to take the LG washer back. It's way tooo noisy during the spin cycle. Unless I have a lemon, I can't believe that LG would sell something this noisy. Well I am NOT trying to test on another LG, I am going to get me a new Whirlpool Duet.

We had a top of the line Speed Queen top loader just got worn out never had any problems max cycle time 58 minutes. Purchased this 4.0+ cu. Lg unit for about $1400... Installed easy. Runs smoth. BUT!!!! IT TAKES FOREVER TO WASH A LOAD AVERAGE 2 TO 2.5 HOURS. USES SO LITTLE WATER THE CLOTHS JUST GET WET NO EXCESS WATER AT ALL. i AM TOLD THIS IS NORMAL. AT LEAST ONCE A WEEK WHILE WASHING 4 TO 6 LOADS OF CLOTHS, THE UNIT WILL SOIL CLOTHS AND CAUSE DISCOLLORATION STAINS IN MY OPINION BECAUSE OF A LACK OF WATER WHILE WASHING. TRIED DIFFERENT eF SOAP, ADDITIVES, AND VARIED THE AMOUNT OF SOAP. STILL THE PROBLEM. ANY; SAVINGS IN ENERGY IF THERE IS ANY IS LOST IN DAMMAGED CLOTHS.

The LG 4.0 WM3470HWA I bought from Best Buy did not clean my clothes. The washer sprays water on the clothes to moisten them. There was no additional water in the tub to wash away dirt. When dirty clothes were put into the washer, after washing, dirty clothes came out. When smelly clothes were put into the washer, after washing, smelly clothes came out. Machine was very noisy and vibration trouble. I was told several time my king size bed comforter would fit into the tub. It didn't even come close to fitting. I returned the washer. I feel that clothes washers need water to be able to wash away the dirty and get the job done correctly.

it shakes the water pipes when it starts, then it goes into this ear piercing noise when it spins. already had repair company out and I bought it in June. So much money!

This washer would receive a higher rating of the benefits of a large capacity washer could be utilized. My previous front loading washer had a smaller capacity but cold handle significantly larger loads flawlessly. One would think that buying a larger capacity washer would allow for larger loads, that is not the case with this washer. I would not recommend this washer unless you want to give your sump pump a workout.

Less than two months of having machine I have had to move it out and clean up water where it leaked all over the floor. When you put too much detergent in it water leaks out the back. It is loud and after every use I have to dump water out of the detergent dispenser. Not happy with it at all.