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Customer Ratings & Reviews

$599.99
Save $350
Comp. Value: $949.99

Customer reviews

Rating 4.7 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 4.1 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and the inclusion of an agitator, while some find the spin cycle slower than in higher-priced models and miss having a cycle timer. The lid and overall size also receive positive feedback. A few users experienced issues with the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 913 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best buy delivered on time and set up was simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for about 2 weeks now and i have to say its soo simple and very spacious. Oh and it has a nice end tone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well. Love the music it plays once the machine is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this washer. Quieter than expected. Hope it will last the pass of time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far, doesn't make noise and when it finish have a cute music

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for being our customer and leaving us a wonderful 5-star review. Our whole team works very hard to keep our customer happy, but we can only do it thanks to customers like you. We look forward to serving you again. ^Cris LG

  • Rated 5 out of 5 stars

    Pleasing to Use and Working Well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 months use, the washer is working well. It automatically weighs and distributes the load, then determines the water level needed. Clothes come out well and spin cycle removes water better than the Maytag it replaced. None of the "walking" due to poor load balance that plagues some cheaper units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I wanted something without the bells and whistles and this LG washer met my needs and does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very large capacity and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has the coolest alarm letting me know when the cycle is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet and how efficient it is with the water. Best Buy so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, product works like a charm. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. And the excellent sales and installation services were excellent AS ALWAYS!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service to resolve set discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity allowing for large items like bedspreads and pillows. Still waiting for "Extra $100. off when order as part of pair" to go with dryer. This after weeks with calls stay unresolved.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the pending bundle discount for your LG 4.1 Cu. Ft. High-Efficiency Top Load Washer and matching dryer. We understand that you have been waiting for this resolution for several weeks, and we appreciate your feedback on the unit's capacity.
      https://www.bestbuy.com/product/lg-4-1-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/JJ8VPZ68PK
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love our new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased our LG washer. Happy so far with the clean outcome and quieter washing process.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good washer reliable. Gets the job done definately a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Works pretty well! Silent machine. We are happy about the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well good price help was nice nice clean store

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase of this washing machine. It works great and as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rub a dub dub my LG and its tub !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its going to take some getting used to because of the very low water level and use of very little laundry soap. of course I washed some loads right away even blankets. After I did a lot of googling to see how to do my loads. So far I do like it. So does my cat !! She likes watching things wash. LOL

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't choose the water level. During rinse cycle the water is not clear, still has detergent in it, so afterward the ring of residue is left in the drum.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new washing machine. It works well, and I’m glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!! Nothing to think twice about. It has 5 stars for a reason. Fits great in my apartment.

    I would recommend this to a friend