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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 948 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 4.1 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and the inclusion of an agitator, while some find the spin cycle slower than in higher-priced models and miss having a cycle timer. The lid and overall size also receive positive feedback. A few users experienced issues with the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 948 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Good value. Does the job! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and we have not had an issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet & Effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quiet it is and it get my clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great power efficient cleans wells looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Very quiet and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its solid. Sometimes it feels like deep fill is mandatory. Solid price. I prefer tangible buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is Very good , easy to use !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! So, far cleans good energy efficient and simple to use. No bells and whistles like our front loader. But it never cleaned as well. Smells great no rubber seal mildew smell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10 yr warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. 10 year warranty is what attracted me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer rusts just after warranty expires

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware!! Washer will rust at top rim near bleach nozzle. It takes about 2 yrs, but just after the manufacturer’s warranty expires. Your left with rusting metal and paint flakes dropping into your freshly cleaned wash load. I have the matching dryer and that performs fine. I was an LG fan until buying this washer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. I'm truly sorry to hear about the rusting issue you've encountered with your LG washer. It's disappointing to hear that this problem arises just as the manufacturer's warranty expires, leaving you with a less than satisfactory experience. It must be frustrating to have paint flakes dropping into your laundry after just a couple of years of use. We appreciate you taking the time to share your feedback with us, and we apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove the washer. Works well so far. Hopefully all goes well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washing machine and amazing deal too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good price, good performance, goodby

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't choose the water level. During rinse cycle the water is not clear, still has detergent in it, so afterward the ring of residue is left in the drum.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay washer but it doesn't do what I bought it for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three criteria for my new washer and this failed two of them. The first is that it runs quietly. Our laundry room is right next to the bedrooms and this is supposed to be a quiet model. It is fairly quiet during the wash cycles, but it plays a very long and loud tune when it is done, and this can't be turned off. Two, I wanted an extra rinse cycle. I have sensitive skin and need to make sure all the soap is rinsedout of my clothing. This model is listed as having an extra rinse cycle. Unfortunately, Best Buy doesn't specify that the extra rinse only works for deep wash loads, which use much more water and have a longer wash cycle. I need the second rinse cycle for normal loads, but this washer doesn't have that option. I am considering returning it based just on this. The third thing I looked for was a delicate cycle, which this does just fine on.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Raven. Thank you for taking the time to share your feedback on the LG Washer (WT6105CW) model. We understand your concern, especially when the washer doesn’t meet some of your key criteria. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Regarding the loud end-of-cycle tune, this sound is intended to indicate the completion of a cycle, we suggest checking the settings to see if the volume can be adjusted or if it can be turned off. Some models allow this adjustment in the settings menu or through the app. As for the extra rinse cycle, we can see how it would be important for your sensitive skin to ensure all soap is rinsed out. Unfortunately, this washer has the extra rinse feature available only for Deep Wash loads, which require additional water and time. However, we recommend considering using the Normal cycle with a second rinse option manually, or adjusting the wash load size, as this may help get the results you need for regular loads.

      We’re happy to help you with any further troubleshooting or recommendations to make sure your washer fits your needs. Please feel free to send us a private message on social media @LGUSSupport with any additional questions or concerns, and we’ll be more than happy to assist you.

      We appreciate your feedback, and we’re here to help you find a solution. ^Juvy LG

  • Rated 5 out of 5 stars

    Works the way it should!!! Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, Simple without all the complex craziness of using my phone to wash clothes and a million options, quiet, fast cycles, gets clothes very clean, and just reliable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is defective and no help from LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bleach dispenser is incorrectly aligned with the tub. It leaks out all over floor. When I called LG they had be take pictures. Then they wanted to access my phone to do virtual repair? Then they wanted a video of me pouring the bleach in and it leaking on the floor. Hope nothing else goes wrong with this thing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the bleach dispenser issue on your LG High-Efficiency Top Load Washer. We want to ensure this is looked into.
      https://www.bestbuy.com/product/lg-4-1-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-monochrome-grey/JJ8VPZQJVW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, machine runs great. And, it's pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Couldn’t be happier, have not had any issues with the filling cycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It take a min to get started. And it doesn’t fill up enough to cover clothes but it get the job done

    I would recommend this to a friend