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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 948 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 4.1 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and the inclusion of an agitator, while some find the spin cycle slower than in higher-priced models and miss having a cycle timer. The lid and overall size also receive positive feedback. A few users experienced issues with the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 948 reviews
  • Rated 5 out of 5 stars

    Great Budget washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the smart features without a digital interface, all analog. Only downside it the smart diag is a sound that the lg thinq app listens to, no wifi or Bluetooth connection available for diagnostics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the lg machine July 4th And a week and a half had it delivered The machine had problems, so called and got a replacement coming but they tried to deliver to my house but that’s not where it was delivered So had to wait August 6th to get the replacement Paid for on July 4th and finally delivered on August 6th

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG High-Efficiency Top Load Washer with TurboDrum Technology. We understand your inquiry regarding the delivery and replacement timeline you experienced. We recognize the importance of a timely installation and appreciate you bringing this situation to our attention.
      https://www.bestbuy.com/product/lg-4-1-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/JJ8VPZ68PK
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well and was easy to install and easy to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking the washer. Looks great. You have to get used to the idea of it spinning at first to calibrate (no water), then adding the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg is for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good so far i love the self cleaning option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First washer I have ever hated!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before we bought this washer, we did a lot of research and read a lot of reviews. Thought this would be a good choice. It is not an inexpensive purchase! Washer is pretty and has a clear glass lid which is helpful, to see how bad it works. "Normal" cycle is useless. It does not fill with enough water to even cover the clothes, so I always use the deep wash cycle. Even with that, it does not get clothes clean. I got it with the agitator to make sure the clothes would get moved through the water. If there is any visible dirt on the clothes when you put them in, it will still be there when you take them out. Ran them through twice, still not clean. I am not talking about tough stains, just regular dirt. Then, one day I noticed spots on the clothes, like grease spots. Husband did more research and found out this IS a problem others have had. Ruined about 10 pieces of clothing, including some nice work clothes. Found out we are supposed to clean it once a month. Say what? I am 64, in all years I have never had to do this for regular use. Also, there is no timer so you know how much time is left. Also difficult to do heavier item like bath rugs. Throws off the balance. Right now there is not a redeeming quality. Buyer Beware

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lauries. Thank you for sharing your experience with the LG Washer (WT6105CW) model. We appreciate the time and detail you've provided.

      We understand the importance of reliable cleaning performance. The Normal cycle uses high-efficiency water levels optimized for energy and water savings, though they may seem low. For heavily soiled or larger loads, the Deep Wash or Heavy Duty cycle offers more agitation and water. We recommend using HE detergent and avoiding overloading the tub to improve cleaning results. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.

      To prevent grease-like spots on clothing, run a monthly Tub Clean cycle with an LG-approved cleaner to avoid residue buildup. Find maintenance instructions here https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW. If you need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its working good i like it, i would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Store, Worst experience, Worst Customer Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased equipment totaling $580, and the delivery was delayed without any notification. Repeated miscommunication forced me to be home for a scheduled delivery, causing significant inconvenience and lost time. When I reached out to customer service and the corporate team, the only offer was a $50 gift card — which is completely inadequate given the inconvenience and impact. Despite multiple attempts to escalate, I was told repeatedly that this was the “final decision” and that nothing further would be done. The store and corporate customer care were unhelpful, dismissive, and unprofessional. This has been the worst experience I’ve had with any retailer. I would not recommend Best Buy for purchases requiring reliable delivery or responsive customer service. In addition to the delayed delivery, lack of notification, and repeated miscommunication, Best Buy also added a charge for a hose that I already had and clearly stated I did not need. I am now being asked to pay for an item I do not require, further demonstrating poor communication and inadequate customer service.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand the importance of having a smooth delivery process and clear communication when purchasing new appliances. While delivery and billing concerns are handled directly by the retailer, we want to ensure your washer is set up and working properly now that it’s in your home.

      A helpful step is to confirm that the inlet hoses are securely connected and that the hot and cold water valves are fully open, as improper hose installation can affect wash performance or cause the unit to stop mid‑cycle. You can also review installation guidance here: https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you need further assistance with your washer’s setup or operation, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    AWESOME WASHER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer lots of different settings very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works very well at washing my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned and a great price!! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good overall even in the hands of a monkey.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy install. Convenient glass lid for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my laundry needs. No complaints whatsoever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LE Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a washer for people who are 5’ tall and less. Have to stand on a step stool to unload clothes after washing. Too, the washer is stingy with water. Sometimes dirty clothes don’t get washed good enough due to low water in washer. Don’t like the washer when it locks when lid is closed and the machine starts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Milly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer . Worth the purchase love it. I would recommend entone to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and delivery was fast and easy Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it while it was on sale. Relatively cheap, quiet, washes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg makes great laundry appliances. This thing is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m real happy with my washer, has been saving me a lot when it comes to detergent and softener. Including the usage of electricity. Great bye for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Fantastic washer. Features are great, easy to load and add detergent. Large capacity and I love the tempered glass lid. I enjoyed watching the washer the first couple of times, haha.

    I would recommend this to a friend