Customer Ratings & Reviews
- Model:
- WT6105CW
- SKU:
- 12377194
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Works the way it should!!! Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, Simple without all the complex craziness of using my phone to wash clothes and a million options, quiet, fast cycles, gets clothes very clean, and just reliable!
I would recommend this to a friendWorst Store, Worst experience, Worst Customer Care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased equipment totaling $580, and the delivery was delayed without any notification. Repeated miscommunication forced me to be home for a scheduled delivery, causing significant inconvenience and lost time. When I reached out to customer service and the corporate team, the only offer was a $50 gift card — which is completely inadequate given the inconvenience and impact. Despite multiple attempts to escalate, I was told repeatedly that this was the “final decision” and that nothing further would be done. The store and corporate customer care were unhelpful, dismissive, and unprofessional. This has been the worst experience I’ve had with any retailer. I would not recommend Best Buy for purchases requiring reliable delivery or responsive customer service. In addition to the delayed delivery, lack of notification, and repeated miscommunication, Best Buy also added a charge for a hose that I already had and clearly stated I did not need. I am now being asked to pay for an item I do not require, further demonstrating poor communication and inadequate customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand the importance of having a smooth delivery process and clear communication when purchasing new appliances. While delivery and billing concerns are handled directly by the retailer, we want to ensure your washer is set up and working properly now that it’s in your home.
A helpful step is to confirm that the inlet hoses are securely connected and that the hot and cold water valves are fully open, as improper hose installation can affect wash performance or cause the unit to stop mid‑cycle. You can also review installation guidance here: https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you need further assistance with your washer’s setup or operation, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Good machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, machine runs great. And, it's pretty quiet.
I would recommend this to a friendFirst washer I have ever hated!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before we bought this washer, we did a lot of research and read a lot of reviews. Thought this would be a good choice. It is not an inexpensive purchase! Washer is pretty and has a clear glass lid which is helpful, to see how bad it works. "Normal" cycle is useless. It does not fill with enough water to even cover the clothes, so I always use the deep wash cycle. Even with that, it does not get clothes clean. I got it with the agitator to make sure the clothes would get moved through the water. If there is any visible dirt on the clothes when you put them in, it will still be there when you take them out. Ran them through twice, still not clean. I am not talking about tough stains, just regular dirt. Then, one day I noticed spots on the clothes, like grease spots. Husband did more research and found out this IS a problem others have had. Ruined about 10 pieces of clothing, including some nice work clothes. Found out we are supposed to clean it once a month. Say what? I am 64, in all years I have never had to do this for regular use. Also, there is no timer so you know how much time is left. Also difficult to do heavier item like bath rugs. Throws off the balance. Right now there is not a redeeming quality. Buyer Beware
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lauries. Thank you for sharing your experience with the LG Washer (WT6105CW) model. We appreciate the time and detail you've provided.
We understand the importance of reliable cleaning performance. The Normal cycle uses high-efficiency water levels optimized for energy and water savings, though they may seem low. For heavily soiled or larger loads, the Deep Wash or Heavy Duty cycle offers more agitation and water. We recommend using HE detergent and avoiding overloading the tub to improve cleaning results. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.
To prevent grease-like spots on clothing, run a monthly Tub Clean cycle with an LG-approved cleaner to avoid residue buildup. Find maintenance instructions here https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW. If you need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Great Budget washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the smart features without a digital interface, all analog. Only downside it the smart diag is a sound that the lg thinq app listens to, no wifi or Bluetooth connection available for diagnostics.
I would recommend this to a friendHighly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Couldn’t be happier, have not had any issues with the filling cycle
I would recommend this to a friendLG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liking the washer. Looks great. You have to get used to the idea of it spinning at first to calibrate (no water), then adding the water.
I would recommend this to a friendNew washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well and was easy to install and easy to use !
I would recommend this to a friendLE Washing Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a washer for people who are 5’ tall and less. Have to stand on a step stool to unload clothes after washing. Too, the washer is stingy with water. Sometimes dirty clothes don’t get washed good enough due to low water in washer. Don’t like the washer when it locks when lid is closed and the machine starts.
No, I would not recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It take a min to get started. And it doesn’t fill up enough to cover clothes but it get the job done
I would recommend this to a friendLg is for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good so far i love the self cleaning option
I would recommend this to a friendNot satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t aware until the dryer was delivered that, there was no dryer cord. When I ordered it online. It never mentioned it. I asked about a cord for the washer that just purchased, but nothing was mentioned about no cord. Nor did they have any on the truck. I was pleased with the washer process, but not pleased about the process for dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding your LG Top Load Washer and your concerns regarding the dryer power cord. We understand your inquiry regarding the installation components and the delivery process. Your feedback is important, and we would like to assist you further.
https://www.bestbuy.com/product/lg-4-1-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-monochrome-grey/JJ8VPZQJVW
To help clarify, most electric dryers do not include a power cord as the type of plug required depends on the specific electrical outlet in your home (3-prong or 4-prong). For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its working good i like it, i would recommend
I would recommend this to a friendLg washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the lg machine July 4th And a week and a half had it delivered The machine had problems, so called and got a replacement coming but they tried to deliver to my house but that’s not where it was delivered So had to wait August 6th to get the replacement Paid for on July 4th and finally delivered on August 6th
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding your LG High-Efficiency Top Load Washer with TurboDrum Technology. We understand your inquiry regarding the delivery and replacement timeline you experienced. We recognize the importance of a timely installation and appreciate you bringing this situation to our attention.
https://www.bestbuy.com/product/lg-4-1-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/JJ8VPZ68PK
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
AWESOME WASHER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer lots of different settings very happy with this purchase.
I would recommend this to a friendLg washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It works very well at washing my clothes.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever owned and a great price!! Definitely recommend
I would recommend this to a friendGood overall even in the hands of a monkey.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy install. Convenient glass lid for viewing.
I would recommend this to a friendGreat deal!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my laundry needs. No complaints whatsoever.
I would recommend this to a friendMilly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer . Worth the purchase love it. I would recommend entone to purchase.
I would recommend this to a friend