Customer Ratings & Reviews
- Model:
- WT6105CW
- SKU:
- 12377194
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
My washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for the washer tobgo down but i just had to tell what to do and how to do it
I would recommend this to a friendMachine is fine. Dont buy it from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer feom Best Buy because a message appeared in my BB app saying there was a special bonus for me of $25 if I spent $500 today (8/15/2024). Presumably because it was sitting in my cart for a while while i shoped. So i pulled the trigger and even drove to the warehouse to pick it up eventhough i could have gotten 5% off and free delivery from Lowes. Turns out that message was a lie. Customer service has no knowlege of such an offer. Never buying from Best Buy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Washer (WT6105CW) model. We’re glad to hear that you’re now using our washer, but we understand your concern with the promotion issue at Best Buy. We aim to offer exceptional services and ensure a smooth and seamless shopping experience. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For any concerns or support with your LG washer, please reach out to us on social media @LGUSSupport with your contact details and model information. We’ll be more than happy to assist you and ensure you’re getting the most out of your appliance. ^Juvy
Pay Attention to Your Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the washer. The installation guys switched the hot and cold water so it's reversed. Now I have to fix it.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us about the LG Washer (WT6105CW) model. We’re glad to hear you're happy with the washer itself. However, we understand your concern about having the hot and cold water lines reversed after installation. If you haven't yet, please contact Best Buy customer service at 888-237-8289 for assistance. To fix this, swap the hoses: disconnect and reconnect them to the correct ports—hot to "hot" and cold to "cold." For further help, visit https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you're unsure, consider contacting an authorized service technician. Feel free to message us on social media @LGUSSupport for more questions or assistance. ^Juvy
JUNK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a piece of junk. Started making a horrendous noise 6 months after purchase. IT HAS BEEN A TOTAL NIGHTMARE TO GET LG TO HONOR THE WARRANTY. 3 WEEKS AS OF THIS REVIEW AND I AM STILL OUT A WASHER WITH NO END IN SIGHT.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Monica. Thank you for sharing your feedback on your LG Washer (WT6105CW) model. We understand your concern about the issues you’re facing with the washer and the difficulties in getting your warranty claim resolved. We strive to provide high-quality products that exceed our customer's needs and expectations. Please reach out to us on social media @LGUSSupport with your contact details and a description of the issue. Our team will urgently review your case and work to resolve it as quickly as possible, including expediting repair or replacement if necessary. ^Juvy
Leaky washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer started leaking after it was delivered. We need to call repair.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Donald. Thank you for reaching out to us about your LG Washer (WT6105CW) model. We appreciate you sharing your experience and understand how important it is for your appliance to be installed and working properly from the start.
For this model, one helpful step is to check that the drain hose and water supply connections are securely tightened and properly positioned. A loose or misaligned hose can often cause leaks right after installation. It’s also a good idea to confirm that the washer is level, since tilting can lead to water pooling and escaping. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, visit https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
Leaks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaks drom the drain hose at the.back of machine.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Avery. Thank you for reaching out to us and sharing your feedback on your LG Washer (WT6105CM) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide top-notch products that exceed our customer's needs. To fix this, inspect the drain hose to check if the hose is pinched, crushed, or kinked. For complete details, visit https://www.lg.com/us/support/help-library/leaking-top-load-washer-CT10000012-1435251372507#. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t do what the salesman said how it shall work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding the purchase of your LG Washer (WT6105CW) model. We strive to provide accurate and helpful information about our products and regret if there was any miscommunication or misunderstanding regarding the features and capabilities of your LG unit. Your feedback is valuable to us, and we will consider it to improve our communication and ensure that our customers clearly understand our products.
If you have any specific concerns or questions about the product's functionality, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Disappointed service by geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot fully rate product because delivery was horrible. Delivery/geek squad gave 15 minute notice and lied about efforts to contact me as homeowner. My first experience where I have been disappointed with total tech plan service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RichardF. Thank you for your feedback regarding your recent delivery experience on your LG Washer (WT6105CW) model. We understand the importance of a smooth delivery process and the impact it can have on your overall experience. Your feedback is valuable to us, and we will certainly take this into consideration to improve our services. If there's anything else we can do to assist you or address any remaining concerns, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure that you receive the level of service you rightfully deserve. ^Juvy
Clothes soaked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. You can’t get your clothes dry, worst investment
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Yadira. Thank you for sharing your experience with us. We understand your concern that your LG Washer (WT6105CM) model doesn’t seem to be drying clothes properly. We definitely want to help you get the most out of your investment, and we’re here to assist you in finding a solution.
One troubleshooting step we recommend is checking the dryer settings and ensuring that you’re using the correct cycle for your load. If you're washing bulky items, you may want to try running a longer cycle or using the "Heavy Duty" setting, as it’s better suited for larger loads. Also, make sure the vent is clear of any obstructions to allow for proper air circulation during drying. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348.
We’d love the chance to assist you further. Please send us a private message on social media @LGUSSupport, and our team will gladly work with you to resolve this issue. ^Juvy
Im happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my LG Washer at Lowe's over Labor Day Weekend, it was on sale for $499, cheaper than BB at the time. Im happy with the machine. Only thing I noticed was the normal wash just wets the clothes, and the clothes sit at the bottom and dont move much. It might be because Im single and live alone, and never have big loads of laundry. I wash everything, even bed sheets on the Deep Fill option. Doing so, the clothes come out nice and clean because the get worked around. I think most complaints are because people seem to remember washers of yester year and these new high efficiency models are so different. The washer is also super silent. So, I think its a good purchase and well worth the money.
I would recommend this to a friendSpinning & winning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quiet, it's easy to operate, and it gives us the simple pleasure of watching our laundry spin around in the tub. Even the cat enjoys watching the spinning; basically, this washer is fun for the whole family.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It don’t wash well clothes dirty so disappointed we this washer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Maria. Thank you for taking the time to review the LG Washer (WT6105CW) model. We're sorry to hear about the unit's cleaning performance. We aim to provide high-quality products exceeding our customers' needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-washer-not-cleaning-properly--20153067419949. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Buy it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Quite, large capacity and I feel the difference in the cleanliness of my clothes. I also appreciate that I won’t have to worry about mold buildup.
I would recommend this to a friendLousy 3rd party installers/delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know, insraller wouldnt hook it up. It just Sets there
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lori. Thank you for taking the time to review the LG Washer (WT6105CW) model. We're sorry to hear about the third-party installers' failure to hook up your appliance. We aim to give great service for a smooth and seamless experience. You can call Best Buy customer service at 888-237-8289 for help. They'll fix the issue and make sure your washer is installed correctly soon. For more assistance, please reach out to us on social media at @LGUSSupport. ^Juvy
Excellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Washer. It is very quiet and efficient. I would definitely recommend this product.
I would recommend this to a friendpretty perfect washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great machine! I love this size. The settings are easy to learn. The soft-close lid is super cool!
I would recommend this to a friendGood buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washing machine is quiet, efficient, uses less water, cleans well, has a large capacity. I had searched various brands and this one got good reviews from others too
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. Works well. Quiet. Fast. Clothes are very clean
I would recommend this to a friendWashing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and without too much noise or vibration. I'd buy it again!
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works as promised, Cleans clothes and is easy to use.
I would recommend this to a friend