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Customer reviews

Rating 4.7 out of 5 stars with 953 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 4.1 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and the inclusion of an agitator, while some find the spin cycle slower than in higher-priced models and miss having a cycle timer. The lid and overall size also receive positive feedback. A few users experienced issues with the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 953 reviews
  • Rated 5 out of 5 stars

    Great value for a great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Lots of features and gives a great wash. Nothing over the top fancy, simple to use for all the features it has. The no slam lid and safety features are also a bonus!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Josh! We absolutely love that you are enjoying your LG Top-Load Washer features! We work extremely hard to give you the best products and experience, and you make our day knowing that we fulfilled that for you. Should you need us for any questions or concerns, reach out to us via Facebook or Twitter by direct message using the handle @LGUSSupport and include the model and serial numbers of the washer. We are always eager to help you! ~Rita LG

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Music LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a replacement & I love it. The music at the end of a wash cycle is too funny. Perfect fit. Great appliance for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer. The best budget option washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. The best budget washer. LG makes some really great washers, they are durable, strong, and with good warranty. It loads more than the front-facing washers, and it washes better and quicker, from my experience. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wash up a good deal!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a new washer that would be large enough for bed spreads but would not break the bank! Love the value and how much I can fit in a load !!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, quiet, and gets clothes clean quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy delivers an amazing LG product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly. In fact, the delivery team worked carefully and did an excellent job. I'm totally impressed. The product, an LG clothes washer came in perfect condition, and it has been an absolute blessing to our family. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The washer is washing well! The only thing I wish was different is I "assumed" that you could use the LG thin app with it, however, you cannot. Other than that, it's been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad to have this washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It does exactly what I suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER AND ELECTRIC DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a LG WASHER AND ELECTRIC DRYER and I love them both. They wash the clothes efficiently and very clean and the dryer dries in a short time. They both are easy to use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and works wow very surprised Heavy loads washes perfect no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection thus far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. What a washing machine for the price. Perfection thus far and my favorite part is the tune that lets me know the cycle is through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of washing machine making a popping sound! Calling them today.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machines LG very good, Wash quickly, clean and more options to use. Grateful to used and more helpfully

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Don’t buy this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has many different settings. However, there’s only one that you can really use. The machine does not allow enough water to wash clothes. You have to use the deep fill every time. I am very disappointed and wish I could return it. I attached photos. The first one with very little water is what the washing machine felt it needed for five sweatshirts. Like usual I switched the setting to deep fill and there was enough water for the soap to take action.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect minimalist washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Multiple setting options. Best of all shatterproof glass lid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. It leaves my clothes cleaned. It is not very noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance good quality I will highly recommend this washed and can’t go wrong with the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and options for use. Great price! Would highly recommend this washer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the day I purchased, it has not been washing clothes well. Not only do some heavily soiled items come out still soiled, other items, mainly black ones, come out with these white patches. I am not sure if it is lint or what, but they are so difficult to remove that I end up having to wash the item again, or spot wash old school. I did not buy a washer to have to rewash items, particularly black items that then fade sooner than necessary. It has been a frustrating experience that has made me miss my front loader. I hope being a Total Tech member comes in handy here and a solution is found.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that your 4.1 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology - White hasn't been meeting your expectations, specifically with cleaning heavily soiled items and leaving white patches on dark clothing. We appreciate you bringing these concerns to our attention. For further assistance and to explore possible solutions for any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
      https://www.bestbuy.com/product/lg-4-1-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/JJ8VPZ68PK
      We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer it has everything I need

    I would recommend this to a friend