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Customer Ratings & Reviews

$549.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 908 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 4.1 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and the inclusion of an agitator, while some find the spin cycle slower than in higher-priced models and miss having a cycle timer. The lid and overall size also receive positive feedback. A few users experienced issues with the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 908 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and we have not had an issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price, Deep Clean Cut. This been good to me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your customer service sucks very very bad. Your sales people wss no help

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SandyH. Thank you for sharing your experience with us regarding your LG 4.1 Cu. Ft. High-Efficiency Top Load Washer. We understand your inquiry regarding the support you received, and we want to ensure you are taken care of. Your feedback is important to us.
      https://www.bestbuy.com/product/lg-4-1-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/JJ8VPZ68PK
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Amazing New Age washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s fantastic glad I went with the LG. Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove the washer. Works well so far. Hopefully all goes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 yr warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. 10 year warranty is what attracted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washing machine and amazing deal too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to work good economical washer, I would rectto a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great washer when you get a working one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does a very good job at cleaning clothes. Only reason I gave 3 stars is because I had to get it exchanged when water wouldn’t fill into washer. Great product when it works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very conservative with water and clothes get clean. Wash cycles are fairly quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my new washer from our friends in thialand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good beats going down to the crick with my washboard

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Bad washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pass the test cycle!, unit did not spin. Returned it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Melanie. Thanks for sharing your experience with the WT6105CW. We understand when a new appliance doesn’t perform as expected, especially during initial setup. We appreciate you giving LG a try and taking the time to test the unit thoroughly.

      Since the unit was returned, we recommend reaching out to your retailer for any follow-up or exchange options. You may contact Best Buy's Customer service 1 (888) 237-8289. If you’d like further assistance from our team, you’re welcome to email us at lgdigitalcare@lg.sprinklrsupport.com.

      –Avril LG

  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its working good i like it, i would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Detergent tray issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At end of wash the detergent tray is full of water.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LIKE HAND WASHING CLOTHES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, but doesn't wash the best to me. The first time I used it, I loaded work pants and they came out with a line of dirt STILL around them. I WOULD NOT purchase this again, but since I have it, I'm going to make the best of it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kringles. We appreciate your honest feedback on your LG Washer (WT6105CM) model. While we're glad to hear you're enjoying how quiet it runs, we understand your concern about the unit's performance not meeting your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      For tough soils like those on work pants, here are a few helpful tips that may boost performance: Use the Heavy Duty or Deep Wash cycle with Warm water and high soil level to ensure deeper cleaning. For guidance, visit https://www.youtube.com/watch?v=HDx8pgSFEcY. Pre-treat stains with a laundry spray or soak items in detergent before starting a cycle. Make sure the load isn’t too bulky—heavy items like work pants can restrict motion and reduce effectiveness. If the issue continues, reach out to us through @LGUSSupport on social media so we can walk you through additional cycle adjustments or settings that could help get your clothes fully clean.

      We want you to get the most out of your washer—thanks again for giving us a chance. ^Juvy LG

  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my laundry needs. No complaints whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and delivery was fast and easy Great job

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Sucks!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was a waste of money. The washer does not spin dry good after your clothes are washed. And if you don’t do a spin cycle it hold water so your clothes may stink because the water sat for a few days. I’ve thrown so much stuff out dealing with this washer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Lasheena. Thank you for sharing your feedback. It’s unfortunate to hear that the WT6105CW hasn’t been performing as expected, and we understand the frustration of dealing with lingering water issues. Your experience is important to us, and we'd like to help. Please send us a private message on social media @LGUSSupport so we can explore possible solutions. We value your patience and hope to resolve this matter swiftly. —Junel LG

  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a year. Can not complete a full cycle. Does not connect to the app for diagnosis like it claims. Garbage machine

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Maxwell, thank you for taking the time to share what’s been happening with your LG Washer. A washer should reliably complete its cycles, and the ThinQ connectivity feature is designed to make diagnosis easier, so it’s understandable that this experience hasn’t matched your expectations. You can review helpful information about cycle issues and ThinQ setup on our support page: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348DRC.

      If you’d like us to look into this further or explore next steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com and we’ll be ready to assist.
      - Avril LG

  • Rated 1 out of 5 stars

    Disaster of a machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. You have to use the heavy duty cycle otherwise the normal cycles don’t even get the clothes completely wet. Also, do not wash anything black because the agitator will wear the color right out of the material, happened to me more than once ruining brand new hoodies.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about having issues with your LG Washer (WT6105CW) model, especially when it comes to not getting clothes properly wet during normal cycles and the damage to your black clothing. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Since the normal cycles aren’t getting your clothes wet enough, using the Heavy Duty cycle is a good workaround. However, it may be helpful to adjust the load size or make sure the washer is not overloaded, as this can affect the water distribution. If the issue continues, it could be worth trying a deep wash cycle if available on your unit, which provides extra agitation and water. For guidance, visit https://www.youtube.com/watch?v=f_d3rOJmgDo. If these suggestions don’t resolve the issues, or if you need more help, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further.

      We appreciate your feedback and are here to help ensure your laundry experience improves. ^Juvy LG