Customers highly value the compact size and quiet operation of the 4.2 Cu. Ft. Stackable Smart Electric Dryer, also noting its ease of use, ventless design, and potential energy efficiency. However, many customers have expressed concerns about the extended drying times, and some have reported issues with reliability and unclear instructions. The capacity is suitable for smaller households of one or two people.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 309 reviews
Rated 5 out of 5 stars
Excellent choice for small spaces
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine. Well-built, looks very nice, and functions quite well. It is being used in a small bathroom. Standard ventless dryer moved too much humidity in the room. We just exchanged for this machine, and love it already. So before you buy, consider your room size. Also- kudos to Best Buy on the exchange process. I will come back to BB for future appliances, especially after a less than satisfying experience with a locally owned shop. Thank you BB!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the electric aspect but the same as the dryer, Bought and returned. These units truly are meant for a single person, maybe two for space saving purposes. Perfect for an apartment but if you need a family unit, this will not do it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my Samsung dryer. Very quiet and dries very well. Beware, Best Buy does NOT carry the stackable kit for the 24” W/D. We had to order it on Amazon.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've yet to find a "great" compact dryer, so this review and score is relative to compact dryers (so don't compare to standard sizes). It gets the job done, it just takes time.
Biggest issue is cycle time. Most loads take ~1 1/2 hours, with towels, sheets, etc taking more time.
This unit is ventless, which also means there is some heat. It can also be on the noisy side.
If you can fit a bigger machine, I'd recommend it. If you have a small space, then this will get the job done. It was a replacement for an LG compact washer that broke shortly after the warranty ended.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Useless. I had a 20-year-old stacked washer and dryer that I got rid of to buy this useless dryer. The old one did a much better job and I regret spending money on this dryer that does not dry. Yes, I've had the geek squad out. "Working fine ma'am." I don't know if it's because it's ventless or what, but it takes hours HOURS to get a load near dry - and that's it...NEAR dry - I then have to hang the items up and let them air dry for at least a day. Huge mistake. I am on my way to the laundromat while my brand new washer and dryer sit in my laundry room.
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Pros mentioned:
Size
Rated 5 out of 5 stars
Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little dryer it is compact enough but yet dries really well
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like others said here, the stacking kit was missing. Both LG and Best Buy were referring to the incorrect stacking kit 27" for a 24"washer/dryer. the incorrect part # is 4930EL3021A and 4930EL3023A.
The CORRECT part # is 5001EL2001H, that includes the hose with 2 little brackets.
Some say it's included in the dryer, other say it's not, but the manual says that IT IS included. LG offered me to buy it as an optional accessory. Best Buy refuses to order it, sends me to the parts distributor or LG.
I made multiple calls, endless frustration!
10/27 - received a delivery with stacking kit missing, installation rescheduled
10/27-Best Buy ordered an GE (yes, GE) stacking kit
10/30 - installers come with a GE stacking kit, DOESN'T fit, rescheduled
10/30 - call LG, I am told that the part # for stacking kit is the one above starting with 493
10/30 - I call Best Buy, they order the 493 part which is a NO GO as it's a completely different set up and is used for 27", not 24 inch
11/2 - call Best Buy asking to exchange the dryer hoping the new one will come with the kit as stated in the manual. The person exchanges the washer instead! grrr
11/3 - call Best Buy, give them the correct 5001 number, get sent to parts distributor and then to LG
I waited to receive these for a month, now that they are delivered, but not hooked up, I have been without a washer/dryer for all this time.
MANY MANY conversations with Best Buy, still unresolved.
Worst experience ever.
Zero stars
Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Electric dry
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great dryer. Very easy to use. One drawback is too low to the ground. Need t on put it on a pedestal.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this dryer! It makes so much sense to not be producing more hot air and sending it out into Florida's heat, especially when your dryer's exhaust is going out into the vicinity of your A/C unit. This dryer works so well and it's clear that it causes less wear and tear to your clothes than a conventional dryer.