Customer Ratings & Reviews
- Model:
- DLHC1455W
- SKU:
- 6397871
Rating by feature
- Capacity
Rating 4.1 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the dryer's compact size, quiet operation, ease of use, ventless design, and energy efficiency, with many praising its space-saving attributes and low noise level. However, customers are negative about the extended drying times compared to vented dryers. Some also reported issues with the dryer's overall performance and unclear instructions. The capacity was noted as sufficient for smaller households.
This summary was generated by AI based on customer reviews.
Diamond
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer ever needed small dryer for area in badement perfect.
I would recommend this to a friendDoes the job.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. Smaller for our space stacking space was fine.
I would recommend this to a friendcompact, yet "big"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid, sturdy, built to last, ideal for apartments
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year the machine had tons of problems. From not drying clothes to pausing every 5 minutes. Do not invest in the Geek Squad protection. They are unable to make any repairs and was blamed for using the machine correctly. Still waiting on repairs for this review
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you taking the time to share your thoughts with us and we're sadden to hear that your LG Smart Stackable Electric Dryer was unable to adequately heat or dry your clothing. In order to give you the best assistance possible we'd want to better understand how we can resolve any issues. We will be helping you further if you send us a private message on Facebook or Twitter with your contact information using the handle @LGUSSupport or call our customer service line at (800) 243-0000.~Tanisha
Ventless dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected dry times for a ventless dryer.
I would recommend this to a friend- Pros mentioned:Energy efficiency, SizeCons mentioned:Drying time
Heat Pump YES! No dryer vent needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG compact heat pump dryer will save you money and does not require a vent. It requires a 220 electric outlet like most dryers. The sensor on the dryer does not work well, like most. Also it may take longer to dry so just plan ahead like the Europeans do. As you use it you will learn what works best. The maintenance is easy and heat pump technology is awesome, as well as the future. It holds a lot and can dry a large load despite its small size.
I would recommend this to a friend Great W/D
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It’s pretty quiet and has a nice design.
I would recommend this to a friend- Cons mentioned:Drying time
Avoid ventless
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry. Talking hours and hours longer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to improve the dry cycle time. ^Jennifer
- Cons mentioned:Drying time
Mr
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never able to have cloth dry always comes out wet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having trouble with your LG dryer, and that it's not able to properly dry your clothes. It's frustrating and inconvenient to deal with wet clothes, especially when you're expecting a fresh, dry load. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Non-Vented
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but as it’s not vented the unit requires removing a rather large condensation container ever couple loads that’s full of water. If you are able to have your dryer vent externally this not the best option.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry clothes. The machine literally runs for 5hours and the towels are never fully dry. I ended up having to buy another dryer 3months after I bought this one because I couldn’t deal with clothes not being dry
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Terrible installation service and missing parts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service. Do not buy their installation - they came three times, none of them know how to install and after three attempts, still not installed. Had to cancel installation and hired another technician. More: dryer came without electrical cords and no mounting kit
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nadya. Thank you for bringing this matter to our attention. We apologize for the disappointing experience you had with our installation service of your LG Dryer (DLHC1455W) model and the missing parts of the unit. We understand your frustration with the multiple unsuccessful attempts to install and the inconvenience caused. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
Not sure what you want here.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry your clothes Can’t adjust settings: eco vs normal
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We see that you're a having trouble with the dryer. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport. We'll be waiting for you. ~Bridge
No stacking kit exists for 24” machines
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure the machine is fine, but a 24” stackable washer and dryer is useless if no stacking kit exists for it. I tried to find it on Best Buy, Amazon, and LG, who then sent me contact information for a random distributor.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
MAKE SURE YOU GET ALL THE INFORMATION ABOUT IT....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated by much....hated the catalytic converter substitute for venting. CANNOT BE USED UNSTACKED! Too low without pedestal, and too tall with pedestal.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're feeling frustrated with our range hood's design. It's understandable that you'd find the catalytic converter substitute for venting confusing or complicated. We understand how important it is to have a range hood that's easy to use and integrates seamlessly into your kitchen.
I want to acknowledge your frustration with the unstacked requirement and the limitations of the pedestal. We know that having options for installation and adjustment can be important, and we apologize if we didn't meet your expectations in this regard. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
BUYER BEWARE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrific experience. The product still shakes when operating. Find another store to shop - one that will stand behind your purchase. AND the service is HORRIBLE
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Bad experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not work out of box..made me buy stack kit elsewhere..wrong kit number..then kit correct kit found in dryer! From lg...now coming to swap dryer for new..hope for better outcome..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
delayed washer to the dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot use the stackable dryer as we await the coordinating washer that is now 2 months+ delay and unaccounted for at the warehouse. so no... no stars yet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. ^Van\essa
Another disappointment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well 14 months after we bought it it’s not working. It does not dry
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kathy. Thank you for letting us know about the issues with your LG Dryer (DLHC1455W) model. We understand your concern about your unit stops working properly, especially after only 14 months of use. We strive to provide reliable, durable, high-quality products that exceed our customer's needs and expectations. For help, ensure the lint filter is clean and free of debris. Make sure the vent hose is not clogged and is properly connected. Verify that the correct drying cycle and settings are selected for your load. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If these steps don’t resolve the issue, please send us a private message on social media @LGUSSupport with your purchase details and a description of the problem. We're ready to assist with further troubleshooting or to help arrange for a service visit if needed. ^Juvy
Bad Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged product within two shipments… Difficult to get a refund.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette