Customer Ratings & Reviews
- Model:
- DLHC1455W
- SKU:
- 6397871
Rating by feature
- Capacity
Rating 4.1 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the compact size and quiet operation of the 4.2 Cu. Ft. Stackable Smart Electric Dryer, also noting its ease of use, ventless design, and potential energy efficiency. However, many customers have expressed concerns about the extended drying times, and some have reported issues with reliability and unclear instructions. The capacity is suitable for smaller households of one or two people.
This summary was generated by AI based on customer reviews.
Wouldn't recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has torn up clothes and ripped draw strings out of my shorts. Never had a problem drying the clothes, but if it tears them up, it's counterproductive.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Troy. Thank you for sharing your feedback on the LG Dryer (DLHC1455W) model. We understand your concern about the unit damaging your clothes. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. You may visit https://www.lg.com/us/support/help-library. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great product. I would recommend Best Buy to clients and friends and family
I would recommend this to a friendDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and dryer seems to be working fine today.
I would recommend this to a friendBest from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase experience, delivery, installation and it works well.
I would recommend this to a friendGreat little dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my stackable dryer. The ventless heat pump does a wonderful job.
I would recommend this to a friendDiamond
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer ever needed small dryer for area in badement perfect.
I would recommend this to a friendDoes the job.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. Smaller for our space stacking space was fine.
I would recommend this to a friendcompact, yet "big"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid, sturdy, built to last, ideal for apartments
I would recommend this to a friendDependable easy dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, easy to use. Great product so far.
I would recommend this to a friendGreat appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice appliance and love the Wi-Fi connectivity
I would recommend this to a friendVentless dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected dry times for a ventless dryer.
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year the machine had tons of problems. From not drying clothes to pausing every 5 minutes. Do not invest in the Geek Squad protection. They are unable to make any repairs and was blamed for using the machine correctly. Still waiting on repairs for this review
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you taking the time to share your thoughts with us and we're sadden to hear that your LG Smart Stackable Electric Dryer was unable to adequately heat or dry your clothing. In order to give you the best assistance possible we'd want to better understand how we can resolve any issues. We will be helping you further if you send us a private message on Facebook or Twitter with your contact information using the handle @LGUSSupport or call our customer service line at (800) 243-0000.~Tanisha
Great W/D
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It’s pretty quiet and has a nice design.
I would recommend this to a friend- Cons mentioned:Drying time
Avoid ventless
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry. Talking hours and hours longer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to improve the dry cycle time. ^Jennifer
- Pros mentioned:Energy efficiency, SizeCons mentioned:Drying time
Heat Pump YES! No dryer vent needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG compact heat pump dryer will save you money and does not require a vent. It requires a 220 electric outlet like most dryers. The sensor on the dryer does not work well, like most. Also it may take longer to dry so just plan ahead like the Europeans do. As you use it you will learn what works best. The maintenance is easy and heat pump technology is awesome, as well as the future. It holds a lot and can dry a large load despite its small size.
I would recommend this to a friend - Cons mentioned:Drying time
Mr
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never able to have cloth dry always comes out wet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having trouble with your LG dryer, and that it's not able to properly dry your clothes. It's frustrating and inconvenient to deal with wet clothes, especially when you're expecting a fresh, dry load. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Non-Vented
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but as it’s not vented the unit requires removing a rather large condensation container ever couple loads that’s full of water. If you are able to have your dryer vent externally this not the best option.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry clothes. The machine literally runs for 5hours and the towels are never fully dry. I ended up having to buy another dryer 3months after I bought this one because I couldn’t deal with clothes not being dry
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Terrible installation service and missing parts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service. Do not buy their installation - they came three times, none of them know how to install and after three attempts, still not installed. Had to cancel installation and hired another technician. More: dryer came without electrical cords and no mounting kit
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nadya. Thank you for bringing this matter to our attention. We apologize for the disappointing experience you had with our installation service of your LG Dryer (DLHC1455W) model and the missing parts of the unit. We understand your frustration with the multiple unsuccessful attempts to install and the inconvenience caused. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
Not sure what you want here.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry your clothes Can’t adjust settings: eco vs normal
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We see that you're a having trouble with the dryer. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport. We'll be waiting for you. ~Bridge