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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,699.99

Customer reviews

Rating 4 out of 5 stars with 307 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.1 out of 5 stars

  • Dry Time

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the dryer's compact size, quiet operation, ease of use, ventless design, and energy efficiency, with many praising its space-saving attributes and low noise level. However, customers are negative about the extended drying times compared to vented dryers. Some also reported issues with the dryer's overall performance and unclear instructions. The capacity was noted as sufficient for smaller households.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 307 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washer and dryer. They are efficient and run quietly. Excellent for a small space. Only drawback is learning all the digital settings and how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietest dryer we have ever had! Very user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will work but small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the electric aspect but the same as the dryer, Bought and returned. These units truly are meant for a single person, maybe two for space saving purposes. Perfect for an apartment but if you need a family unit, this will not do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for small spaces

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Well-built, looks very nice, and functions quite well. It is being used in a small bathroom. Standard ventless dryer moved too much humidity in the room. We just exchanged for this machine, and love it already. So before you buy, consider your room size. Also- kudos to Best Buy on the exchange process. I will come back to BB for future appliances, especially after a less than satisfying experience with a locally owned shop. Thank you BB!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung dryer. Very quiet and dries very well. Beware, Best Buy does NOT carry the stackable kit for the 24” W/D. We had to order it on Amazon.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Dryer Info

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but must read instructions thoroughly first. A tedious task but it must be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Excellent service, the salesman explained clearly all details. The product was delivered punctually without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Little Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and compact. Moved to a new home and purchased to fit in a smaller space…. And have yet to be dissappointed. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    Taking my clothes to the laundromat. Thanks LG.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless. I had a 20-year-old stacked washer and dryer that I got rid of to buy this useless dryer. The old one did a much better job and I regret spending money on this dryer that does not dry. Yes, I've had the geek squad out. "Working fine ma'am." I don't know if it's because it's ventless or what, but it takes hours HOURS to get a load near dry - and that's it...NEAR dry - I then have to hang the items up and let them air dry for at least a day. Huge mistake. I am on my way to the laundromat while my brand new washer and dryer sit in my laundry room.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Rated 3 out of 5 stars

    Decent compact dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to find a "great" compact dryer, so this review and score is relative to compact dryers (so don't compare to standard sizes). It gets the job done, it just takes time. Biggest issue is cycle time. Most loads take ~1 1/2 hours, with towels, sheets, etc taking more time. This unit is ventless, which also means there is some heat. It can also be on the noisy side. If you can fit a bigger machine, I'd recommend it. If you have a small space, then this will get the job done. It was a replacement for an LG compact washer that broke shortly after the warranty ended.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drying time, Reliability

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does not dry clothes well and broke down after only 2 years of ownership and light use. Need to replace compressor which is almost as expensive as buying a whole new dryer unit.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience on your LG Dryer (DLHC1455W) model. We understand how frustrating it can be when appliances don't meet your expectations, especially when they break down prematurely. Our team is committed to providing high-quality products, and we take your concerns seriously. Please visit this link to obtain more details on the issue you've encountered: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great !! Small and compact gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little dryer it is compact enough but yet dries really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS DRYER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It makes so much sense to not be producing more hot air and sending it out into Florida's heat, especially when your dryer's exhaust is going out into the vicinity of your A/C unit. This dryer works so well and it's clear that it causes less wear and tear to your clothes than a conventional dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware-Incorrect stacking kit info

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others said here, the stacking kit was missing. Both LG and Best Buy were referring to the incorrect stacking kit 27" for a 24"washer/dryer. the incorrect part # is 4930EL3021A and 4930EL3023A. The CORRECT part # is 5001EL2001H, that includes the hose with 2 little brackets. Some say it's included in the dryer, other say it's not, but the manual says that IT IS included. LG offered me to buy it as an optional accessory. Best Buy refuses to order it, sends me to the parts distributor or LG. I made multiple calls, endless frustration! 10/27 - received a delivery with stacking kit missing, installation rescheduled 10/27-Best Buy ordered an GE (yes, GE) stacking kit 10/30 - installers come with a GE stacking kit, DOESN'T fit, rescheduled 10/30 - call LG, I am told that the part # for stacking kit is the one above starting with 493 10/30 - I call Best Buy, they order the 493 part which is a NO GO as it's a completely different set up and is used for 27", not 24 inch 11/2 - call Best Buy asking to exchange the dryer hoping the new one will come with the kit as stated in the manual. The person exchanges the washer instead! grrr 11/3 - call Best Buy, give them the correct 5001 number, get sent to parts distributor and then to LG I waited to receive these for a month, now that they are delivered, but not hooked up, I have been without a washer/dryer for all this time. MANY MANY conversations with Best Buy, still unresolved. Worst experience ever. Zero stars

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compact ventless dryer for home. Not expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Electric dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Very easy to use. One drawback is too low to the ground. Need t on put it on a pedestal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 3 out of 5 stars

    Heat pump dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost twice the time as a normal dryer, but does a nice job drying.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT BUY! Not worth the price and hassle.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! It will stop working properly within a few months. It's a high-maintenance machine, and all the agents will say to "help" is that it may be this because you are not doing that. Others have commented on a manufacturing issue with this machine, including condensation in the lint catcher that must be dry to work properly. The price tag, high maintenance, and lag of help on issues are not worth the price you will pay for your time, effort, and waste of money.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience with the LG Dryer (DLHC1455W) model.

      For issues with condensation and performance, it’s crucial to ensure that the lint filter and venting system are completely dry and clean. If the dryer is experiencing persistent issues, consider these steps:

      Clean the lint filter after every use and check for any blockages in the venting system. This can significantly impact performance. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898.

      If problems persist, please message us on social media @LGUSSupport. We aim to ensure that your appliance performs at its best. ^Juvy LG

  • Rated 5 out of 5 stars

    LGs>hi-quality>made to last>great for rentals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Appliances are high-quality and made to last. The dryer (and the washer it sits on) fit in the space. The two applia-nces are great for rental properties and small spaces. Great warranty (fewer headaches, save $ on repairs). We really prefer LG over GE& other brands.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, Catherine! Thanks for the love! It's always great to hear from a loyal LG Family member, and we're glad your new dryer is fitting in so well! Please let us know if we can ever help. ^Ian LG