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Customer reviews

Rating 4.7 out of 5 stars with 774 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 774 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the washer for long. So far so good with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water saver has washed really good and doesn’t use tons of water

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets the need. Many options. The delivery company was refreshing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer is a big and good the dryer same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what its suppoed to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the clothes clean. Would buy thos product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer very deep! You do not need to wash all day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money when it comes to doing laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs T

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we thought it would be . It does a nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and work smooth clean very nice I love it ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price and great customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a washer delivered on September 4th. Delivery was great, but a plumbing problem found when hook-up was tried and a plumber was needed to take care of the issue which was not resolved until October. I was told to schedule a hook-up and haul away of the old washer when the plumbing issue was resolved. I have scheduled an appointment 3 times and all 3 times no one showed up and customer service is of no help at all. I have paid for the washer, hook-up, haul away and a warranty.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Washer (WT6100CW) model. We totally get how important it is to have your washer all set up and the old unit taken away as promised. Since you've had a bit of trouble with scheduling appointments, it might be a good idea to check in with Best Buy customer service at 888-237-8289 to confirm the service provider’s contact details and see if you can escalate things a bit. In the meantime, if you want some help getting started with your washer, you can find the setup and user guides right here: https://www.lg.com/us/support/product/lg-WT6100CW.ABWETUS. If you’d like us to help out more or coordinate the next steps, just shoot us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here for you! ^Juvy LG

  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very courtesy and delivered on time was in and out in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. That’s all that matters to me. 10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a nice basic washer and this was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been working well. No complains from my tenant . Trust the brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good not that bad. Sometimes will leaking water on the bottom.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 2 reasons for the low rating I gave this washing machine. It does not give sufficient water to even cover the clothes and with no agitator the clothes do not circulate well enough to get really clean. The reviews on Best Buy's site were favorable enough to make me purchase this. I wish I had did more research and googled the product. Many have the same issues as I. Even after watching videos on how to "properly" load it and reading "tricks" on how to get more water, it still is the worse washer I have owned. All hoses and water pressure have been checked so that isn't the problem. I am currently saving up for a different one.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thank you for sharing your experience with the WT6100CW washing machine.We understand that it hasn’t met your expectations and it’s important to know when a product doesn’t perform as anticipated, especially after reviewing positive feedback. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643

      To address the water level issue, it may help to select a different wash cycle that allows for more water, as some settings are designed to use less water for efficiency. Additionally, using the "Deep Fill" option, if available, can provide more water to help cover the clothes better.

      If you have further questions or would like to explore additional troubleshooting options, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to assist and help ensure you have a better experience moving forward.

      Thank you for your patience, and we appreciate your feedback.

      —Avril LG

  • Rated 4 out of 5 stars

    Well funtioning and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, but thought it had a "soak" cycle, but it doesn't.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disliked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this machine. It wouldn’t fill completely without resetting deep fill each time I used it. It was an extremely quiet machine though.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Henry. Thank you for sharing your experience with the LG Washer (WT6100CW) model. We’re glad you found it quiet, but we understand your concern about the deep-fill feature not functioning as expected. We strive to provide high-quality products that exceed our customers' needs.

      As a first troubleshooting step, check the settings to ensure the deep fill option is selected correctly each time. If it continues to require resetting, a software update or a check on the control panel may be needed. You may visit this link related to the concern: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-fills-too-slow-does-not-fill---1337717552954.

      If you have further questions or need assistance, please send us a private message on social media @LGUSSupport. We're here to help ensure your washing experience improves. We appreciate your patience and hope to assist you soon. ^Juvy LG

  • Rated 4 out of 5 stars

    base model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no timer is my only issue,this washer gets the job done

    I would recommend this to a friend