Customer Ratings & Reviews
- Model:
- WT6100CW
- SKU:
- 6573547
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the overall performance, quiet operation, and ease of use of the 4.3 Cu. Ft. High-Efficiency Top Load Washer. Many appreciate its large capacity, reasonable price, and convenient size for handling substantial laundry loads. However, some customers would prefer an agitator option and have minor concerns about balance during the spin cycle and the limited extra options.
This summary was generated by AI based on customer reviews.
Pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very courtesy and delivered on time was in and out in no time at all
I would recommend this to a friendMrs T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we thought it would be . It does a nice job!
I would recommend this to a friendOwner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and work smooth clean very nice I love it ❤️
I would recommend this to a friendLG dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price and great customer service
I would recommend this to a friendWork as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has been working well. No complains from my tenant . Trust the brand
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a nice basic washer and this was perfect.
I would recommend this to a friendGood price and good washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. That’s all that matters to me. 10+
I would recommend this to a friendSoso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good not that bad. Sometimes will leaking water on the bottom.
No, I would not recommend this to a friendSo Unhappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are 2 reasons for the low rating I gave this washing machine. It does not give sufficient water to even cover the clothes and with no agitator the clothes do not circulate well enough to get really clean. The reviews on Best Buy's site were favorable enough to make me purchase this. I wish I had did more research and googled the product. Many have the same issues as I. Even after watching videos on how to "properly" load it and reading "tricks" on how to get more water, it still is the worse washer I have owned. All hoses and water pressure have been checked so that isn't the problem. I am currently saving up for a different one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your experience with the WT6100CW washing machine.We understand that it hasn’t met your expectations and it’s important to know when a product doesn’t perform as anticipated, especially after reviewing positive feedback. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643
To address the water level issue, it may help to select a different wash cycle that allows for more water, as some settings are designed to use less water for efficiency. Additionally, using the "Deep Fill" option, if available, can provide more water to help cover the clothes better.
If you have further questions or would like to explore additional troubleshooting options, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to assist and help ensure you have a better experience moving forward.
Thank you for your patience, and we appreciate your feedback.
—Avril
- Pros mentioned:Noise level
Disliked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like this machine. It wouldn’t fill completely without resetting deep fill each time I used it. It was an extremely quiet machine though.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Henry. Thank you for sharing your experience with the LG Washer (WT6100CW) model. We’re glad you found it quiet, but we understand your concern about the deep-fill feature not functioning as expected. We strive to provide high-quality products that exceed our customers' needs.
As a first troubleshooting step, check the settings to ensure the deep fill option is selected correctly each time. If it continues to require resetting, a software update or a check on the control panel may be needed. You may visit this link related to the concern: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-fills-too-slow-does-not-fill---1337717552954.
If you have further questions or need assistance, please send us a private message on social media @LGUSSupport. We're here to help ensure your washing experience improves. We appreciate your patience and hope to assist you soon. ^Juvy
Well funtioning and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but thought it had a "soak" cycle, but it doesn't.
I would recommend this to a friendbase model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no timer is my only issue,this washer gets the job done
I would recommend this to a friendPrice/performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best chose if you compare price/performance.
I would recommend this to a friendStinker at this price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t believe they still sell washing without providing wash times, digital readout screens, or even the most basic information. I made a bad choice with this washing machine.!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, BruceL. Thank you for sharing your experience with us regarding your LG - 4.3 Cu. Ft. High-Efficiency Top Load Washer with SlamProof Glass Lid - White. We understand that the information displayed during the cycle didn't meet your expectations for a modern unit.
We understand your inquiry about the lack of a detailed digital readout for wash times. This specific model is designed with a streamlined electronic control panel that focuses on clear cycle selection and status indicators. While some of our other models feature a countdown display, this particular unit utilizes lights to indicate the stage of the cycle (Wash, Rinse, Spin) rather than a precise minute-by-minute countdown. The wash time for this high-efficiency top-load washer automatically adjusts based on the cycle selection, water pressure, and the size and type of the load, aiming for optimal performance and water/energy efficiency.
https://www.bestbuy.com/product/lg-4-3-cu-ft-high-efficiency-top-load-washer-with-slamproof-glass-lid-white/JJ8VPZQ977
For further assistance and any specific concerns you may have about estimating the duration of various cycles or understanding the features of this washer, please send us a private message on Social Media @LGUSSupport. We appreciate your patience, and our team will be more than happy to assist you. —Renzo
It’s ok but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to call service after 4 days because the drum speed was slow and it wasn’t draining. Service said nothing was wrong and it’s working fine now. It may have been the installation done which I paid for
I would recommend this to a friendupgrade from last model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, I like all the features and the dials are smooth
I would recommend this to a friendnot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. It doesn't wash clothes that good. Just have to wash smaller loads of where it is suppose to wash large loads.
No, I would not recommend this to a friendLG replacement is fine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy wuth the servicem Thebwasher is working well
I would recommend this to a friendItem good, delivery personnel on reschedule suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reschedule the delivery for a second date. The team that arrived claimed they were there for take-away only and I didn't pay for installation. Also said they didn't have the new machine and that a second truck would bring the new washing machine. When I told them I would call Best Buy to verify, suddenly they had the machine on the truck. They delivered and installed my machine. This delivery team was trying to rip me off and would likely have resold the machine. Terrible experience!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding the LG 4.3 Cu. Ft. High-Efficiency Top Load Washer and the delivery service you received. We understand your inquiry and the frustration caused by the rescheduled delivery and the concerns about the delivery team's actions.
We are very happy to hear that your washing machine was ultimately delivered and installed. While LG does not manage the specific operations of our authorized retailers' delivery personnel, we value all feedback regarding the total customer experience, as it helps us in working with our partners.
We would like to gather more details about this experience to see how we can assist you further.
https://www.bestbuy.com/product/lg-4-3-cu-ft-high-efficiency-top-load-washer-with-slamproof-glass-lid-white/JJ8VPZQ977
Please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Brand New Washer Doesn’t Clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the washer and dryer set and they’re both incredibly disappointing. The washer doesn’t properly wash. The water only stays on top and doesn’t reach the bottom are dry. It’s clear it doesn’t clean and had to run the same small load at least 3 times but it’s still not clean. I watched the cycle and it doesn’t have enough water to cover the clothes and the detergent is nonexistent. I thought I did my research but if it can help someone else stay away from this washer/dryer set. I wouldn’t recommend this to anyone
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ariel. Thank you for sharing your experience with the LG Washer (WT6100CW) model. We understand your concern about your appliance doesn’t perform as expected. We aim to offer top-notch products exceeding our customer's needs and expectations. To address the washing issue, we recommend checking a few things: first, ensure that you’re using the correct type and amount of detergent, as using too little can affect cleaning performance. Additionally, try selecting a different wash cycle that allows for a deeper fill if available, or consider using the “Bulky” cycle for larger items. This can help ensure that your clothes are adequately submerged and cleaned. For more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. We’re here to help you further. Please send us a private message on social media @LGUSSupport, and our team will work with you to find a resolution. Thank you for your understanding, and we hope to assist you in achieving a better washing experience. ^Juvy
