Customer Ratings & Reviews
- Model:
- WT6100CW
- SKU:
- 6573547
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 4.3 Cu. Ft. High-Efficiency Top Load Washer for its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and consider it a great value for the price. However, some customers miss having an agitator and desire more features, while others have concerns about the machine's balance during the spin cycle.
This summary was generated by AI based on customer reviews.
Good washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and it ia quite. But there were a couple of times when detergent was not fully rinsed
I would recommend this to a friendDO NOT BUY - STOPS WORKING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY this model or any LG model that has these touch screen buttons. It is a well documented issue online that the buttons STOP WORKING. It is a known engineering issue with the model, and LG offers no help with this. Please look into this ossue before purchasing this or anything with a sinilar display panel.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tera. Thank you for sharing your experience with the LG Washer (WT6100CW) model. We understand your concern about dealing with non-responsive touch screen buttons. We aim to provide reliable, high-quality products that exceed our customer's needs and expectations.
We recommend checking if there are any settings updates available for your model, as sometimes software updates can help resolve touch screen responsiveness. In some cases, performing a reset or turning off the unit for a few minutes and then powering it back on can help clear temporary glitches. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605.
That being said, if the issue persists, we want to make sure we get this sorted for you. Please send us a private message on social media @LGUSSupport, and we’ll explore repair or replacement options under your warranty. ^Juvy
Lg washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. The wash cycle sucks it’s like the machine is not spinning
No, I would not recommend this to a friendUnhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hard plastic around glass started cracking in 3 years. I had bought extended warranty and repeatedly told not covered. They wanted $125.00 to come look too. But wasnt covered and i would have to pay for new lid assembly. It worked a few months but cracking so bad quit working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG Washer (WT6100CW) model. We understand your concern with the cracking plastic and the issues you’ve faced with the extended warranty. We strive to provide high-quality products that exceed our customers' needs. For the cracking plastic issue, try the following: It’s important to inspect whether any parts are loose or misaligned, which could exacerbate the problem. Although you mentioned that the extended warranty didn’t cover this issue, it might be helpful to escalate your case with the warranty provider or contact LG’s customer service again for a thorough review of your coverage.
Since you’ve experienced multiple issues with the lid assembly, please send us a private message on Social Media @LGUSSupport. We can help you explore further options, such as potential discounts on repairs or replacement parts.
Thank you for your patience, and we look forward to helping you resolve this issue. ^Juvy