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Customer Ratings & Reviews

Your price for this item is $472.99
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The comparable value price is $944.99

Customer reviews

Rating 4.6 out of 5 stars with 1452 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam's cleaning performance, quiet operation, and ease of use. Many appreciate its larger capacity and the variety of features available. However, some users have noted issues with the door seal, including potential for moisture retention and subsequent odor. A few customers mentioned the need for regular cleaning to prevent unpleasant smells.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,452 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exceeds my expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front loader washer. Simply amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product - excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement washer - I visited the store and someone did the research to determine which current model would still stack with my existing dryer. It's been working solidly for a few weeks. Delivery and installation was easy, convenient and pretty much perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO love my new LG 12-cycle washing machine! The only drawback that I can see is that I can't seem to find a place to add my powdered OxiClean. I think I can add liquid but not powder Of course, this could just be me not seeing something perfectly obvious.. Other than that 1 tiny issue, this washer is WONDERFUL!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this washing machine as well as the dryer we had looked at multiple companies. The LG has the highest level of satisfaction rating and the least problems for breakdowns within the first 5 years. It's also sleek and design and not bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our apartment. It is a great fit. The required hoses are a bit short, so I had to place it close to a faucet. I had to go to Home Depot to purchase a Y converter for the hoses to combine into one, in order to connect to the faucet. It is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great mechine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good quite ....??????????????????????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and pedestal! My old washer did not have pedestals and it was hard to pull the clothes out to the dry. My new washer also has so many great features that my other washer didn't. I would recommend this washer to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sings to you!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit hat came with house dies so we did some research and found this ad great price with delivery, install, and haul away. Wife loves the steam option, LG is top of line for this product and it has cute little jungle when load is done!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, the first one was damaged and was replaced f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's still kind of early because I've had a pony for about a month and a half. As of now it is working very well. This is a second item because the first one arrived damage it was leaking water and soapy water under it and Best Buy, With their excellent customer service, . Replaced it with a new upgraded one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Washer Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. The washer and dryer are exactly as advertised and working well. These two appliances are perfect for my upstairs closet laundry room (located between the bedrooms) since they are slightly smaller in depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer. It has a variety of features which you can add on to your wash. For example, a setting for towels, a setting to add extra water to your cycle, etc. plus you can get a smaller washer to go underneath the bigger one for small loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stacked the washer and dryer to save room and I love the ability to do that. I wish there was a slide out drawer option for between them to rest a basket on for unloading the dryer. The unit can be a little loud. Steam works awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Front Load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd LG Front load Washer. The 1st one lasted 15 years. After weighing the difference between repair or replace, the difference was only $300. That’s a no brainer in my book, plus, this washer has a tub clean cycle to keep it smelling new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending an hour with an associate, I decided to choose this, mid priced washer. Best. Decision. Ever. I’m in love with the deep clean method! It takes a little longer but it is insane how great your clothes feel coming out! So amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it for a couple of weeks, but so far I am very pleased. There were a lot of options (I actually read the manual!), but they are well labelled and basically you pick the type of load and it picks the settings, though you can update.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace an old Whirpool washer machine, we use the new washer for 5 or 6 loads a week's, is pretty quiet and does a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg, generally sticks to what works instead of constantly changing everything like Samsung. Down the road parts like the motors are always available with LG. My history with Samsung they change so much things can be hard to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. If you have this on the second floor, be careful to not load too much in the washer. Had a set of king sheets in and the washer seemed to have an issue with the balance of the load when spinning at high speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has functioned beautifully since purchase and has allowed me to stack my existing GE Dryer on top saving a massive amount of room and added great functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is my fifth year with this washer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad gave me this washer and I planning to keep it for a long time. So far it’s been 5 years and still working perfectly fine. Dad passed away couple of months after.

    I would recommend this to a friend