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Customer Ratings & Reviews

Your price for this item is $472.99
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Customer reviews

Rating 4.6 out of 5 stars with 1452 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam's cleaning performance, quiet operation, and ease of use. Many appreciate its larger capacity and the variety of features available. However, some users have noted issues with the door seal, including potential for moisture retention and subsequent odor. A few customers mentioned the need for regular cleaning to prevent unpleasant smells.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,452 reviews
  • Rated 4 out of 5 stars

    Good but lacks features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced an older model that the drum broke and the cost of fixing was more than replacing. My old washer had a lot more features and was about the same price. One lacking feature in this washer is a light to see items in the drum. I really miss this from my previous washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repeat LG buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set of LG front loader washer I’ve had. My first set lasted 10 years. This was the only set that was shallow enough depth wise to fit in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG washer with direct drive and was very happy with it. I replaced it mostly because 1) I wanted to get a matching pair and 2) I love the gray / stainless steel look. The new washer is the same high quality as my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we stuck with the front loader. Clothes come out clean and dry quickly due to the high rpm on spin cycle. Like the new "sanitize" feature so I don't have to worry about items I can't bleach to sanitize. Lots of customizable settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve search online and this was the beat match for me, had this for almost a month and couldn’t be happier! Another store had the exact item but Bestbuy was able to match their price and that made me a very satisfied customer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warsher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this here warsher a month ago and my overalls have never been so good! Now i can steam all my hankies after i made them dance by putting a little boogie in them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is a fantastic equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second set of LG equipment for a new home. The first set of LG washer and dryer still working like a rock star after 8 years of heavy use. Of course we’re smart and bought another for a new place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, not only is it an energy save but its a water saver as well. It weighs yous laundry to provide just the right amount of water. Its also silent, which means you can sometimes forget that your even washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy LG it is the best.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG. The capacity is awesome and quality is the best. This is our third set, but only because we sold the other 2 with our homes. Would not buy any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 12 year old LG washer and dryer with current models. The old ones were great so we stayed with LG. There are new features that are great. The lint filter is easy to clean compared to some other manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, cery user friendly. LG makes an excellent product. Had a set years ago, got these after the divorce. I did quite a bit of research too. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this machine in November and it has been great! It was our first, that wasn’t a Kenmore brand and we couldn’t be more pleased. It does everything advertised and does it well! I highly recommend LG!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my washe because it broke. I am so glad to have purchased this LG Washer. So quite and gets my clothes so clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer 2 weeks ago and have had no problems. I can wash way more clothes because of the huge capacity and I love how quiet it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great on all settings. I have had no issues with it at all. Overall great product, fast cycle is very handy inconvenient for small loads and does a complete cycle in under 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAD AN LG FOR 7 PLAN ON KEEPING THIS ONE FOR 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the sleek design, LG added chrome to the door instead of it being more bland. wash settings are highly effective. the steamer works wonders of our fancy clothes we can't really wash.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shakes Violently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd time trying an LG front load washer. 7 years ago, the washer didn’t work at all when it was delivered. Tried again, TWICE when the Samsung washer imploded last week. The first machine shook and banged like crazy. You could see the drum hitting the outer case. The replacement was 10 times worse. It shook so bad, it was actually lifting off the floor. Switched to Maytag. They are so smooth and quiet, it’s incredible. Loved the LG features, but they seem to be cursed when they cross our threshold. To be fair, out kids have all LG appliances, including the brand new washer we bought them when we bought ours. Of course, their’s works flawlessly, as do their other appliances.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it excellent if there was an iOS app for control. Currently it's only android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Front Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer because the older LG model that we had would vibrate the floor and bounce. This new model has improved technology and does not rattle the house. this was a great purchase worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to use. Clothes come out smelling great. Spin cycle is amazing, cuts drying time almost in half!!! Just be sure to leave the door open to air out. I learned this the hard way with my old front load.

    I would recommend this to a friend