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Customer Ratings & Reviews

Your price for this item is $472.99
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The comparable value price is $944.99

Customer reviews

Rating 4.6 out of 5 stars with 1452 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam's cleaning performance, quiet operation, and ease of use. Many appreciate its larger capacity and the variety of features available. However, some users have noted issues with the door seal, including potential for moisture retention and subsequent odor. A few customers mentioned the need for regular cleaning to prevent unpleasant smells.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,452 reviews
  • Rated 3 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the washer fine. However I had an issue with the delivery and installation I have been calling now for weeks to rectify the issue, and I have not been successful only the run around after holding hours on the phone. A supervisor was supposed to call me back since Monday and no one has called me back yet? The service needs work for delivery issues to be resolved! I was going to purchase the matching dryer they have not resolved the current issue with washer delivery issue!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer love the anti vibration feature as we have first floor laundry. Love that it is certified asthma and allergy friendly. It is a great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with my purchase of the LG front loading washer, much better than the one I just replaced. Hopefully we will continue to enjoy this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced LG washer aged 14 years. It worked Seamlessly all these years even with multiple loads every day. I will highly recommend this LG washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this washer online & fell in love with it. It was exactly what I was looking for, and I would recommend it to anyone looking for style at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer suddenly stopped workign so we ended up getting a new one. This washer is great! I highly recommend it. It has a lot of special features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Mine shakes ALOT though. Im assuming when they delivered it it wasnt balanced properly. Thats the only reason I took off one star. Ill need to get a technician to come out & take a look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old machine was about 14 years old. Finally gave out. This new washing machine is amazing. Very satisfied. Cleans clothes so much better than old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using an LG washer. It washes great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying an LG washer but this washer is great! I also like all the features it has especially extra water and soil level option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine from Best Buy a few days ago and I LOVE it. The steam cycles get out super tough stains just like the sales guy said it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous washer! clothes clean, quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an improvement from my old machine! large and small loads. Spin is great...clothes almost dry! so many settings for everything! Requires minimal detergent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wasger and dryer with good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG brand is well known for quality and these fit the bill. Well made construction and performance. Installation team did a great job and were professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good looking and hopefully quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, appears to be very solid, good quality, a little noisy when taking water otherwise very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer on clearance price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG washers and dryers. This is my third set for my third property and none of them have given me trouble since purchasing my first one about 7 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Maytag washer with this LG washer and so far so good after 1 month. Everything is working out great have had no problems. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had previous model 8 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG washer so much that when it came to purchasing a new one (due to a move) that I decided to stick with the same product and chose the current model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spins really dry. I like the change they made to keep the door closed but not sealed so the bin can dry between use. And the rubber gasket drains better now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, but poorly rated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, but not a great rating. My family was not as impressed with this machine as I have been so far. Ask me again in a year! I hope this one is better than the GE we had before!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vibrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and all of the infinite settings. My only complaint is that my laundry room is on the 2nd floor and this machine vibrates profusely even though it has anti-vibration technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not really smart phone enabled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great as a washer. I was told that it is smart phone enabled but the reality is that it isn't really. All you can do with a smart phone is run a diagnostic. Not very exciting.

    I would recommend this to a friend