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Customer Ratings & Reviews

Your price for this item is $458.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Front-Load Washer with Steam and TurboWash Technology as a high-performing machine, frequently praised for its cleaning ability and quiet operation during washes. Positive feedback also highlights its ease of use and larger capacity compared to standard models. However, some users experienced issues with the spin cycle, noting excessive noise and vibration. Concerns were also raised regarding the price point and aspects of the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 881 reviews
  • Rated 4 out of 5 stars

    Does the job... just wish it was bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well, but it is too small for a family of five. I bought this after my super capacity unit failed (after 25 years). This unit is great on energy, but I wouldn't get it if you have five or more in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options! I especially like the "speed wash" for our swim suits which I use every other day. The Turbo wash also cuts down on wash time meaning power and money saved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with her new washer. She really likes the turbo wash feature. So far so good. Time will tell how it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with the overall of this washing machine. It does exactly what I expected and more. Great for a great machine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good job by BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and drier for a good price, outstanding salesperson and delivery/installation team. What more could you want?

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Worst Machine Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this machine or LG appliances. Brand new machine delivered setup took 3 hours to complete the first load. Machine was level and set up by Geek Squad so it was installed properly. Machine would not spin out and in trying to do so the front door flexed so far out you could get your hand between the door and the machine. Called Geek Squad to come look at it and it will be going back. I reordered a Samsung set that I'd started with but in the meantime had to keep this piece of junk for two weeks only able to do a third to a half a load at a time. When the machine was able to spin out correctly it sounded like a jackhammer or a machine gun going off. I can't believe a brand new machine would be this broken. I do not trust LG and in fact this experience has made me scared to do laundry until it is gone. No commentary on how the machine controls work - when turning the machine on it seems like you had to spend the dial forever to get to the cycle setting you wanted and the dial does not spin nicely like Samsung's. It was nice you had the option to turn the signal at end of cycle to three different volume levels. There was a nice selection of Cycles to choose from had the machine worked. When the machine filled with water it was very loud. Having now had Samsung machines versus LG machines I have to say that Samsung dial controls spins better and overall is much quieter in performance. If any of you have a brand new LG machine and it is very loud when spinning like a jackhammer or a machine gun as I mentioned, call and get it serviced that is not normal. The door on the front might jiggle slightly but at no point in the spin cycle should it flex out very far from the machine like mine did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as hood as it looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer set they work as good as they look super quiet very Sleek super ultra Modern definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did our research and this was he best with a front filter that was easily accessible! We have dogs so t catches the hair and makes it easier for us to clean it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the hand wash setting. Works very well and fast. We have been using the sanitize mode a lot throughout covid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews on this washer and I am very happy that I purchased it, Best Buy had the best prices . And they price matched to other store which got for me less price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the features and the lighted inside. makes it alot easier to see in our dark laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, I have replaced my Whirlpool and I cannot be happier, this is everything I was expecting when I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG seems to be a great brand for washer/dryers. We've had great luck with LG through the years. The purchase and delivery process was great with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new washing machine. It has a big tub and has a lot of options. I love the 15 minutes quick wash. It cleans the laundry and at the same time save electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent choice for new laundry room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second time owning this model. Previous one was in included in the sale of my last home. Loved it so much there was no reason to shop for other brands/models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a lot of use yet but it is beautiful I am waiting to get the stand for it I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of LG washers. The previous one lasted 14 years. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent front load washer for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Cleans large loads like a pro. Love the "add a garment" feature. Uses less water than a top loader. I received a Great Price on an Open Box. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washer. It gets my clothes really clean and the spin cycles spin the clothes dryer than I expected. Easy to use and has more than enough fabric options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in an exchange with the GE washer and dryer combo and this is so much better than the other. Really like this kit.

    I would recommend this to a friend