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Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 831 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new washer after ours was recalled. I like how quite the machine is during its cycle Cleans well and has multiple options for types of loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only been 2 weeks. Still learning the machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. Nice interface. Works fine so far. My wife chose this model but really wanted a top loader. Unfortunately alll those are so deep she could not get to the bottom of the tub.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of vibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking machine and easy to use. For me there was entirely too much vibration on spin cycles even when you choose the medium spin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the washer has been held up pretty well. My only complaint is that the letters have started wearing off on the buttons and we bought this in January.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Reliable, Very Costly and Challenging to Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working properly after 3 years and it was a big challenge and very costly to have a repair person fix it. Labor required was 2 people and was 4 hours just to take off the washer from the dryer that was even before the cost of the parts. Several repair shops we called said they would not come out to fix it because it was too challenging. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quiet washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Very quiet and easy to use. The only downside is there’s no way to keep door partly ajar when not in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be a decent washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems nicely built and does not vibrate on the floor when at super high spin. Holds more than the older HE front load it replaced when the matching driers were really the same size. So, LG found more space. We will know in 5-10 years if it should have gotten 5 stars. Last similar LG lasted 10 (when used to get 20+ on machines).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer at a very reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, read the reviews before I bought it. Super quiet, easy to operate and washes lots of clothes. I hope it lasts as long as my top loader. I did get the Best Buy additional 5 year warranty (very reasonably priced) and I also want to mention about the free professional Best Buy installation delivery and removal of the old washer service. Very good Black Friday deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st washer delivered was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st washer delivered was defective and completely flooded the laundry room and the basement room below. A disaster!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working really well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the LG WM3270 washer and DLE3170 dryer two months ago and they have worked flawlessly. The machines are very quiet and smooth sounding compared to our previous set. There is no vibration or bouncing during the spin cycle. The clothes have been coming out very clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgraded to the next LG model due a delivery snafu(that's a whole different story). The upgraded model has steam cleaning, which we haven't used. It does seem to get our clothes clean and uses little water unlike top load models. Only drawback is the rubber smell from the seal. Hopefully this will fade away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but not totally great. I want to add extra spin but have to start then pause to add extra spin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay for washing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washing machine bcos my husband has heard about it as a good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons can even do their own laundry. I love this easy to use machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, easy to use, very reliable, doesn't consume a lot of energy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Front leaks by the door and installation had many issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the product, it leaks immediately at first usage. I contacted the store manager and was told i could bring it back for an exchange. we will see how the replacement works. If not for the leak its a nice machine. Maybe i got a lemon, leaks from bottom around the pump.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does what it’s supposed to do. Washes clothes. But during one of the cycles when the washer is spinning. The drum bangs on the front of wha washer so bad it moves it a couple inches from it’s place. So I have to fix it back into possition after every laundry day.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This certainly doesn't sound right. You can troubleshoot this issue with vibrations from the following help library article: https://www.lg.com/us/support/product-help/CT10000010-1366656981583-vibrations If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP LG

  • Rated 1 out of 5 stars

    Total Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine stinks like mildew no matter how many times I run the clean cycle. The inner liner is covered in mold. The drain system is ridiculous. You have to put the lint trap in EXACTLY as it was (even though the instructions don't show this) or it will leak EVERYWHERE. And, even when you are aware of this issue, it can still happen if it is not "just so." I have flooded our laundry room (all the way into the hall once) three times. It also has broken parts after 3 only years. I hate this thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just shakes a lot but is level. Cleans well though

    I would recommend this to a friend