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Customer Ratings & Reviews

$1,899.99
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Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 129 reviews
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Best Space Saving Stackable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best space saving stackable on the market today. The washer is surprisingly roomy. The dryer never over-dries. The control panel in the middle idea is genius. There is nothing I do not like about this combo. Worth every penny. Oh, and did I tell you it looks great?

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love this stackable. I want to marry it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this machine. It's only 4.5 months old so I can't speak to longevity. I have it in my kitchen, and other than the part of the cycle where the water is piped into the machine, it's decently quiet. I do virtual meetings while its running. I love the look of it, everything comes out super dry, and, my most important priority was that it isn't an eyesore in my kitchen. The washer is great, everything feels clean and it can fit a good sized load. Would definitely recommend. The only major downside for me is that I bought it for the 2200.00 price and now it's 800.00 cheaper. DEFINITELY worth it for the 1500.00 price tag. Total steal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Decision ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of design and premium technology! It’s very quiet and elegant looking machine that washes your dirty laundry effortlessly. It’s compact and has a single full touch electronic control panel with LED display sandwiched between washer and dryer with plenty of program options to choose. Their app connects to the device seamlessly making it easier to operate remotely. The lint trap is easier to clean and doors are made of scratch resistant tempered glass. It’s been a year almost since the purchase and still looks new, also we have not faced any problems so far. Bestbuy service was also 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek it looks and it’s drums are bigger then what I thought they would be. They’re fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stack washer/dryer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful (if a W/D can be considered as such) and sleek in design. Surprisingly large capacity and relatively quiet. Love that the controls for both units are waist high (no ladder needed for the dryer) and thats its a “smart” appliance….so i get notified through my LG phone app when a cycle is complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing tower! It’s not only beautiful, but it is also a fantastic space saver. My clothes come out cleaner, and the spin cycle is excellent. Unlike my previous washer, my clothes don’t come out dripping. The dryer is remarkable as well. The wrinkle care cycle is terrific! My jeans come out with almost no wrinkles at all. I love this duo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked them so much we bought two!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 12 year old LG stacked unit in a bathroom alcove of our in-law suite, not due to any breakdown but more to address difficulty reaching the old dryer for vertically challenged family members. The waist height controls for both the washer and dryer was the most appealing feature, although upon first few uses the quiet performance even on spin cycle is impressive, the controls are intuitive and everything feels well designed and assembled. Liked it so much we ordered a second unit in gray for the upstairs laundry room. Haven't played with smart features yet, that'll be next. Fortunately got both on Labor Day sale at $600 off per set.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best stack pair laundry center!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laundry set we’ve ever owned. Great design with the controls in the middle instead of a stack where the dryer controls are at the top and hard to reach. Full size machine in a space saving design. Finish is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the washer/dryer towel. It's very easy to select cycles and settings and looks great! I would definitely recommend it to my friends on family. The only negative is that the doors can only open from the right. It would have been much more convenient for me to be able to open from the left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product, easy on the eyes and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Lg model I had for over 20 years that was a real workhorse. Love the new sleek design and fits my space perfectly. Love that I can turbo wash a load in 29 minutes and do a speed wash in 15. Overall, love this complete unit!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for small space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great full size washer/dryer in a compact design for a condo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good machine and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good looking machine and improves the aesthetics of the surrounding. It is sleek and modern. It has all the features and clothes come out nice and fresh. Will recommend this over the other standard stacked units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and space saving concept. The controls are located in the middle of unit in which I truly like. I waited until it was on sale to purchase, great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek space saving works great i have enuff room to install 2 cabinets a 15 inch and a 23 inch easy to install 20 minutes and i had my first load going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent super modern equipment we are very happy for this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that controls are in middle. Sleek and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMEND

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLEEK DESIGN AND MODERN RELIABLE TECHNOLOGY. WOULD RECOMMEND.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Space saving

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer exceeded expectations. Installation was straightforward, the units are very quiet, and performance is excellent. Clothes come out consistently clean and dry without needing repeat cycles. The controls are intuitive, cycle options cover everything from heavy loads to delicates, and the machines feel solid and well-built. The stackable design saves space and looks modern. Energy efficiency is a plus, and overall reliability has been flawless so far. Highly recommended for anyone upgrading or replacing older units.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Solid washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Controls are conveniently located. WiFi connected - downloadable wash routines. Fairly quiet. Speed. Clean lines. Efficient. Capacity and smaller footprint. Multiple cycles, downloadable. App integration and WiFi Bedding setting. Well built. Smooth uniform front. Configurable - side vent for dryer. Heavy Cons: Can't create custom cycles. Finding a "cold water" wash can be complicated. Changing water temp, speed, etc. is often not possible for the chosen cycle. This can be maddening. Previous GE washer had "active wear" setting for my workout clothes. I have yet to find something equivalent. Really miss that one. Can't change the door opening from right to left. WiFi configuration was difficult and required contacting LG. LG was helpful. I tried multiple times, following the instructions step by step. What LG told me was not in the instructions, but it worked. Also, though the cell data on my phone had to be turned OFF to make the connection, once that was established I've been able to use it with cell data reenabled.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Front washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: LG WashTower: A Space-Saving and Efficient Laundry Solution I recently invested in the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower, and I couldn't be happier with my purchase. This innovative all-in-one laundry solution is perfect for apartment living, as it combines a high-efficiency washer and dryer in a single, space-saving unit. One of the standout features of the LG WashTower is its quality construction. Both the washer and dryer are built to last, with sturdy materials and well-designed components. Despite its powerful performance, the unit operates with remarkably low noise levels, ensuring a peaceful living environment. The electronic display on the LG WashTower is user-friendly and intuitive. It allows you to easily select your desired wash and dry cycles, adjust settings, and monitor the progress of your laundry. The display is responsive and clearly visible, making it a breeze to navigate. In terms of capacity, the 4.5 Cu. Ft. washer and 7.4 Cu. Ft. dryer provide ample space for your laundry needs. Whether you're washing a small load of delicates or a larger batch of bedding, the LG WashTower can handle it efficiently. The high-efficiency washer also helps reduce water and energy consumption, making it an eco-friendly choice. Another advantage of the LG WashTower is its compact design. The stacked configuration of the washer and dryer allows for a small footprint, making it ideal for apartments or homes with limited laundry space. Despite its compact size, the unit doesn't compromise on performance or capacity. Overall, I highly recommend the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower for anyone seeking a high-quality, efficient, and space-saving laundry solution. Its combination of performance, low noise, and user-friendly features makes it a top choice for modern living spaces.

    I would recommend this to a friend