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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2728 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,728 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surpassed how effectively this stacked set opens up a small laundry room. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver, looks slick and works really well. Super efficient and the dryer dries faster than anything I've ever used

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    i love my washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I'm in love with my washing machine, it's very pretty and the best thing is that it doesn't take up space

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stacked washer/dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The height is perfect for us. The BEST feature is that both of the W/D combo controls are in the center. Very quiet machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very cool stackables

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the controls are in the middle so the shorter folks in the family can access. More cycle settings available in the app. Super quiet when running.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Best in the class

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great quality! 100% satisfied!!! Saves a lot of room + has Wi-Fi!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Splashy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stack setup. It saved so much space in my laundry room, one of my favorite purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful unit! It fit perfectly into my small closet. Perfect size to wash my blankets. I love that I can pair it with the LG app. I see why this set was rated the way it was. Extremely happy with my purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LG WashTower - Great for tall/tight spaces

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic appliance. Was surprised that this product has two cables, one for washer and one for dryer, but completely fine with that so one can function without the other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG-Smart Front Load Washer and Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-functioning and performing LG-Washer Dryer Unit. I would recommend this to my fellow buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product awful installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with the product. The bestbuy third party delivery crew was awful. I’d avoid using their delivery people for installation if possible.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Pay for the install!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for for the install! Very heavy! Can’t go wrong with a Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful washer and dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set, very quiet and so far I love them! I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washtower - best tower combo on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used this about a week now. We really love how the controls are in an accessible area and also that the washer and dryer "talk to each other" - the dryer knows what I just washed and suggests the settings for the dryer cycle. The units are fairly quiet and after a few washes, it seems to do a good job removing stains. We don't really use the companion app to control the appliances remotely - we don't seem to have a need to use it. I think this unit is so much better than any of the dated combo towers out there. We have no regret buying this and recommend it for anyone replacing a combo tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im in awe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it it works great all the features it had helps me with the different types of clothing essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer! Not too big, but can wash a king size comforter. All controls are in the middle of washer and dryer. So easy to access

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    All in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! The washer is quiet and does a great job of cleaning. I think a front load cleans better. The dryer definitely leaves fewer wrinkles than other dryers.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great Washer/Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo washer/dryer for tight spaces. Advanced electronics also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and dryer. Takes up little room in a cramped laundry area. Cloths come out very clean. Super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stacked machine is extremely nice. It is heavy duty and is perfect for a small space.

    I would recommend this to a friend