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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • The image features a large LG washer and dryer combo, with a washer on top and a dryer below it. The washer has a large drum, and the dryer is also quite large. The appliances are placed next to each other, showcasing their size and functionality. The image is accompanied by a logo that reads "America's Most Reliable Line of Appliances," indicating that the LG brand is known for its reliability and quality.
  • The image features a washing machine and a dryer, both of which are part of the LG ThinQ Care system. The ThinQ Care system is designed to make your home run smarter by providing smart alerts and usage reports for your appliances. The image also shows a person holding a smartphone, which is likely being used to download the ThinQ Care app. The app provides information on how much detergent to use and alerts users when it's time for tub cleaning. Additionally, the app offers usage reports that track the number of cycles performed by the appliances.
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Prep for Electric Dryer Delivery and Install video 1 minutes 29 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Prep for Gas Dryer Delivery and Install video 1 minutes 48 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

Model:
WKEX200HBA
SKU:
6420312
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,729 reviews
  • Pros mentioned:
    Size

    Easy to use, works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is an all in one and is perfect for the limited space we put it in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient washer and dryer combi. Looks fabulous!

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Wish an instruction manual came with it. I don’t like having to go online for simple answers. I didn’t think I’d like a front load washer, but I’m getting used to it. I make sure to wipe down the gaskets and leave the door open after use, so it will air dry and not develop a smell.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Good so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 10 months ago and it’s in great shape. It was a bit expensive but I think it was worth the investment. At least for now because I hope it doesn’t break within urbe next 3-4 years.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • LG stacking washer/dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far but this unit needs 30 amps to run dryer. I had a 20amp breaker. After so many consultations with sales people includung coming to home it was never mentioned. Had to guess when dryer kept shutting off

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Machine works great and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and the size helps to let me have more room in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    LG Laundry Center Tower

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in store at best buy. Upon using it after two months, during the wash cycle a loud banging noise can be heard. The noise sounds like a hammer hitting something hard and hollow. It is not pleasant. Although it takes up little space, I would not recommend this tower.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliances very easy to use And very affordable

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s perfect it’s futuristic and I know it will last a lifetime

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Homowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy! Works well. Set up crew was nice - professional.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Poor delivery and follow up Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy open box and don’t expect Best Buy to deliver when they say they will. Worst experience ever trying to get what I paid for. Then on top of waiting forever to get it delivered, after it was delivered, the drain hose was broken and sprayed water everywhere. Getting that repaired was another whole circus and wait. The system Best Buy used to track parts is not connected to their scheduling system, so even though the part arrived in a couple of days, the scheduling system kept canceling the appointment because it did not know the part was already delivered. Get it together Best Buy.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Glynn. Thank you for sharing your experience with the LG Washer (WKEX200HBA) model. We appreciate your feedback and understand the importance of a smooth delivery and setup. You can contact Best Buy customer service at 888-237-8289 for assistance and solutions.

      While LG doesn’t handle third-party retailer logistics, we’re here to support you. If your unit’s drain hose is damaged, check the connection and ensure the replacement hose is securely attached to prevent leaks. For installation and maintenance guidance, visit: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. If you need further assistance or want to confirm your unit's operation, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Pros mentioned:
    Overall performance

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Works great and they look nice ………………….

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Laundry days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and love the quick wash option. Song plays and inside unit lights up when finished. Very cute to hear.

    I would recommend this to a friend

  • Took some getting used to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a regular old washer/dryer to a smart one took some getting used to, but once I got the hang of it I love it! My husband says our clothes actually feel cleaner now!

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • This is a fantastic space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had limited space for a washer and dryer this item fit in their closet. The LG is the Best Value for the $ much better than other stackable ventless models. Controls are conveniently located. BEST BUY Total tech free delivery and installation. Best Value

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Would recommend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer and dryer has been easy install and has been working fine ever since even has Wi-Fi capability, which is pretty nice to check from Phone how much longer the cycles have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great side by side replacement setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Only the placement off water intake could be rethought.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer can be a bit noisy, but not 100% sure if it’s because of the tight space that it’s in. The dryer is awesome so far so keeping my fingers crossed…very quite and smart drying works perfectly. Haven’t been able to connect it to my wifi network, but again it’s in a tight spot and I can’t get it out in order to take the necessary steps to get it connected.

    I would recommend this to a friend

  • Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it washes the clothes great and it comes out clean

    I would recommend this to a friend
Page 95, Showing 1,881-1,900 of 2,729 reviews
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