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Customer Ratings & Reviews

$2,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,780 reviews
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 10 months ago and it’s in great shape. It was a bit expensive but I think it was worth the investment. At least for now because I hope it doesn’t break within urbe next 3-4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is beautiful. It is not that loud and has many options for different kinds of washes. It can be a bit tricky at first figuring out the different settings, but otherwise its pretty straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE our LG washer & dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our LG washer & dryer! Took a minute to get used to the low washer but it’s a great machine - perfectly sized & clothes dry very quickly! Only wish was more cycles on the machine instead of the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Looks beautiful and cleans and dries awesome. Still figuring out all the extra settings, but normal and delicate work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to purchase the old fashion staged washer dryer and I saw this LG nice looking machine with the same size. The shipping and installation was also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good and quite quick easy to use and maintain free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer and dryer has been easy install and has been working fine ever since even has Wi-Fi capability, which is pretty nice to check from Phone how much longer the cycles have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer stack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a space saver for us in our laundry room. It’s quite and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the LG ThinQ washtower, it fit perfect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this washer dryer high quality and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elevated washer/dryer tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating this is a bit complicated, simply because I’m technically challenged. Having said that, It’s very i intrusive and looks more like a fridge than a laundry tower. So far so good…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer stack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and washes them clothes well. The dryer works fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took some getting used to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a regular old washer/dryer to a smart one took some getting used to, but once I got the hang of it I love it! My husband says our clothes actually feel cleaner now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation wentvery smoothly of my LG Laundry Tower. There was a small dent in the side which the installer pointed out to me.I was able to get a small rebate for that but it does not interfere with the oportation of the laundry tower.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what washers do

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far though all the online options can be weird to navigate. Did have it installed by Best Buy. It ruined a load of clothes because of some weird rubber smell that has yet to repeat or reveal its origin. Like the wash options and it is fairly quiet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality and price match.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing) Super quiet, looks perfect, washing and drying carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wash tower. I can reach the control center now because it is in the middle instead of way at the top for the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all in one unit. I am nervous if one component breaks is the whole thing garbage? I love the functionality. When I set a special function on the washer the dryer does a good job at predicting what I want as a setting there too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG WashTower! Ease of use is the best!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damage During Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great for washing and the dryer is sub par. I’ve had the LG tower installed and the duct damaged during the installation. Since then I have 3 technicians come out to attempt to fix an issue with the dryer duct without any avail. I am now told I have to pay for the next visit. Long story short if the installation is without issue maybe things will be okay. If not, Best Buy may not be able to fix it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tierra. We appreciate you sharing your experience with the LG wash Tower (WKEX200HBA) model. We understand how challenging it can be to deal with installation issues and subsequent service attempts, especially when the dryer is not performing as expected. We strive to provide reliable, high-quality products that exceed our customer's needs. For duct damage and repair concerns, please reach out to Best Buy's customer service to address the situation, especially regarding the cost of future service visits. Explain the issues with the damaged duct and the previous repair attempts to seek a resolution. If you require further assistance with the dryer or have additional questions, feel free to reach out to us on social media @LGUSSupport. We're here to support you and ensure your appliances are functioning properly. ^Juvy LG