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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,729 reviews
  • Rated 5 out of 5 stars

    LG tower-Nice Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. One drawback is Dryer having issue and clothes are not getting dried.We saw D90 error, tried calling Geek Squad but no one answered my call even after 30 minutes.Tried multiple times reaching Greek Squad. Finally, fixed this issue with local handyman and later we love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer. It works so good. Better then any washer/dryer that I've ever used. One downfall is you should be able to connect it do a phone or mobile device and I cannot get it to connect to any device to the app. But otherwise no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what it's supposed to do love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Brookland

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the center panel controls for both washer and dryer. Always have had good experiences with the LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower if Necessary!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our stacked LG washer tower, and the installers were prompt, professional, efficient. Would love side by sides, but our space won't allow. This is the best alternative we could find, and are really happy with the selection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner clothes at a lower cost!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer. My clothes were so much cleaner in a shorter time. The best part was the power saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newest LG pre-stacked washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Cleans and drys clothes according to the node selected. Have not used the steam clean option with the dryer yet, but assume it would work as intended (need to purchase a separate kit for this option).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stackable system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek operation with the controls in the middle since we have to have stacked washer and dryer in our house. The steam fresh is a great feature for quick touch ups. Love the WIFI connection and notifications.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Matthew. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    LG Washer Dryer Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design and awaiting to be installed and run

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer dryer! Easy to use! Very quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice washer,dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice washing combo. Looks very durable and the installation is very easy. Will get mine replaced because it came with dents, but apart from that It has worked very good.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Best Buy logistics is the worst!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if this unit is any good, but, this review is about the Logistics team at Best Buy. After knowing we needed a 4 man team to get this installed, Best Buy continues to send 2 men. We've had the unit sitting in our garage for two weeks now. Even though the delivery team has requested that we need 4 people multiple times, I've made personal calls several times, they still can't get it right. We have confirmed each time the day before and they still show up with a 2 man team every time. This will be our 4th attempt at getting it right and another week to wait it out. This is ridiculous! I've really never seen anything like this. Stay away from Best Buy if you need installation.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the centralized controls and the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill Dempster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product at a good price. The delivery went well and delivery men were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUENO

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS AVERY GOOD WASHER/DRYER IVE HAD IT FOR A WHILE AND I HADNT HAD A PROBLEM WITH IT AND IS VERY PRETTY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man oh man, I got this bad boy on sale. 800 off was a flash sale, had 250 in rewards. Scored it for like 1.250. My wife has crowned me the cheapest guy she’s ever known. Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big impact small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old washer dryer combo. This is so much better full size wash and dry in a smaller footprint than a set of stackables. It works with my google home setup seamlessly. The ability to download programs for different situations is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small capacity but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, love it! Have encountered an issue twice with towels and sheets in washing machine. It is a little small on capacity and had difficulty getting up to speed on spin if items are too bulky(even when not overfilled). Resulting in soaking wet towels that need to be pulled out and redo spin cycle with half at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for short people but the software needs help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that the controls are in the middle since I am on the shorter side. The only thing I will say is that they don't make it is easy to connect it to the app which is disappointing. I tried for a few hours to get it connected but it would only connect to my hotspot which is not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space Saving washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the added space I have with this washer and dryer. I think it is going to be a favorite purchase

    I would recommend this to a friend