Customer Ratings & Reviews
- Model:
- WKEX200HRA
- SKU:
- 6511286
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer and dryer. Highly recommend this product.
I would recommend this to a friendLG stackable washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a short person and I bought the stackable because the controls are in the middle of the unit, not on top where they are hard to reach and hard to see/read.
I would recommend this to a friendGreat Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer set is pure perfection! With all it's features, it's fantastic!
I would recommend this to a friendWow. It's so easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use this wonderful product. The instruction manual is easy to understand.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Lg washer/dryer Tower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer/dryer combo so far so good cleans clothes so much better than a top loader! Both washer and dryer are quiet too. Has all the settings i need
I would recommend this to a friendWashtower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So stylish, compact, pretty color and quiet. Does a quick load in twenty minutes or so.
I would recommend this to a friendwhat do you mean?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working fine; bills are coming in time. Thanks so much for an outstanding product.
I would recommend this to a friendStacker wash machine and dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. If the wash machine was on the top and the dryer was on the bottom it would make life much easier.
I would recommend this to a friendThe developer understood the assignment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this set...no complaints. Quiet and efficient
I would recommend this to a friendLG Wash Tower
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this matching laundry pair, controls are in the perfect location and are easy to understand. Love the Steam feature.
I would recommend this to a friendBeautiful washer and dryer combination.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment so far. Great washer and dryer combination. Doesn't burn a lot of electricity.
I would recommend this to a friendTop Tier Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product looks amazing and the technology is the best you will see in washer/dryer system. Excited to enjoy them!
I would recommend this to a friendPerfect for our needs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomically, efficient, easy to reach, controls for both the washer and the dryer
I would recommend this to a friendGreat washer dryer duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installment was efficient and quick!!
I would recommend this to a friendBest buy Survey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Quality product sleek, drivers were great!
I would recommend this to a friendYes do buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sexy, slim, quiet, and does the laundry for you without complaining. Sounds like the dream wife.. nah what I described to you is LG washtower and I'm loving it.
I would recommend this to a friendLG WASHER DRY COMBO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good quiet good wash Dry is good too i was best choice THNKYOU LG!!!
I would recommend this to a friendHot Water Malfunction of Unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I decided to splurge on this item and paid for the installation and haul away costs. After the team left, we did a few loads of laundry, one load of which included delicate sweaters which were one of a kind. We placed the load on delicate and the coldest water setting and after the load finished, we opened up the unit and it was steaming hot and almost too hot to touch. ALL OF OUR SWEATERS SHRUNK - which we cannot replace and were very expensive. We attempted to do a few more loads and this same problem occurred. After researching online it seemed to be either an issue with the unit or a hook-up issue. After having Best Buy come out again, it did not seem like a hook-up issue, but a malfunction with the unit. For a $2k washer, I do not expect this to happen and am very unhappy with the quality control of LG. Be aware before you wash delicates after receiving your unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Washer (WKE100HWA) model. We regret the inconvenience and frustration you have experienced with your unit.
We understand how distressing it must have been to find your delicate sweaters shrunk after using the washer. We strive to provide products that deliver exceptional performance and care for your garments, and unfortunately, we have fallen short in this instance. Please visit the following links related to the issue you've faced: https://www.lg.com/us/support/help-library/lg-washer-how-do-i-fix-water-temperature-issues-CT10000012-20150721004117 and https://www.lg.com/us/support/help-library/no-hot-or-cold-water-supply-CT00000305-20150985980877. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
My new Green
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, best washer and dryer, high electric economy.
I would recommend this to a friendMehhh wouldn’t buy it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: good cleaning and drying power. - sleek design - space saving design. Cons - VERY low the washer. At five feet I feel like it’s so low I have to crawl in to reach the clothes. -it’s stopped several times without finishing a spin cycle -often it won’t start when you touch start -can’t do a rinse only cycle
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette