Customer Ratings & Reviews
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Laundry center
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new set it is quiet and works so well!
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the additional cycle features included through the app and love how it help you maintain the washer dryer.
I would recommend this to a friendVery nice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. It was a great addition to our new home. Only complaint is you cannot log into it remotely under 5k mg. A disappointment.
I would recommend this to a friendPerfect height
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A definite space saver and I love the fact that all of the controls are centrally located at the perfect height. No more step ladders!
I would recommend this to a friendBuy LG appliances. They are the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this stack and it is the best appliance I have. LG shines in appliances. This one works great for us.
I would recommend this to a friendhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes are cleaner and less wrinkled. I like the stackable gives me more space.
I would recommend this to a friendGood stackable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Does large loads and easy to clean and looks nice
I would recommend this to a friendGreat purchase highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the unit! Works perfect, the speed wash cycle is really quick and my favorite cycle.
I would recommend this to a friendLG laundry stack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy to move in place due to its size but stylish and compact once installed
I would recommend this to a friendBest Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and product. I love it and you will love too.
I would recommend this to a friendSpeedy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does my laundry about twice as fast as my previous washer and dryer. Actually dries my clothes.
I would recommend this to a friendGreat looking washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a beautiful piece for what is normally considered an eye sore. Washes clothes great, and dries really well.
I would recommend this to a friendTotally recommend, really smart.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, 2 weeks later it gave me a code that let me know my ducts were clogged. It's so smart :) Great delivery, on time, set up. Seamless.
I would recommend this to a friendSleek, digital, and works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this LG washer/dryer tower 2 weeks but I love it. The controls are all touch / digital. No knobs! Very sleek.
I would recommend this to a friendBest buys products
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly personal, quick delivery and the help you with any updates and questions
I would recommend this to a friendPerfect all in one.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly good washer/dryer! Nice to finally have clothes dry as opposed to others that sense they are dry when they aren’t.
I would recommend this to a friendBuy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fits nicely and install was very easy
I would recommend this to a friendThe Loudest Ever Made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this is a nice looking piece of equipment and so cool not to have to stand on something to operate, it is by far the loudest washer I have ever heard in my life. The dryer sounds like a normal dryer but the sound of the washer is more than I can take. Now I have to figure out how to get it back to the store. Was not expecting a $2,000 piece of equipment to sound like construction going on in the house!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Washer Tower
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart washer and dryer tower works well and looks even better. The app connectivity is still weak with limited features.
I would recommend this to a friendLG stackable washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a short person and I bought the stackable because the controls are in the middle of the unit, not on top where they are hard to reach and hard to see/read.
I would recommend this to a friend