Customer Ratings & Reviews

This is a great washer and dryer. It fits perfectly in my small laundry room ( and will do well in other small places). The first time I used it I had to go back and check if it was on because it's so quiet. It gets my clothes clean. The only fault in this set is the AI feature on the dryer. I'm glad that there is a time drying option because the AI dry feature does not get anything dry. I wish there was a time washing option for the washer because the AI feature does unnecessarily long loads. Other than the AI feature it is great machine.

Very good product very quiet and dries in a reasonable time

So quiet! Goodbye Samsung, hello LG. Great machine. Clothes come out so clean. Dryer does not wrinkle clothes.

Very efficient and quiet. It doesn't take all day to get one load of laundry done like my previous machine.

Our 21 year-old Whirpool/Philips German-made, first-gen front loader's bearings wore out. Reluctantly I step into the post-major-brand-consolidation world of shoddy appliances. After much research I reluctantly settled for this wash tower for 2 main reasons: (1) LG seems to require less repair than other brands, although they're all not reliable; (2) I needed a stacking unit, and this LG washtower is the first integrated 1-unit stacker I can find. If you are considering getting this from Best Buy, I had a very smooth delivery and installation experience. You MUST buy these FOUR REQUIRED parts at the same time as you buy this appliance when you checkout on Best Buy, and make sure your delivery staff bring them ALL into your house for the install: (1) Smart Choice - Steam Dryer Installation Kit - Stainless steel; (2) Smart Choice - Semi-Rigid Dryer Vent Kit Required for Hook-Up - Silver; (3) Smart Choice - 6' 30 Amp Dryer Power Cord Required for Hook-Up - Black; (4) Smart Choice - 6' Stainless-Steel Washing Machine Fill Hose (2-Pack). Because steam install is usually excluded for other appliances, make sure you remind them to include it, because it's MANDATORY for this appliance. This unit needs TWO power wall sockets, not one, as each of the dryer and washer connects to the power separately. The power cord (Item (3) above) is the 4 wire (not 3 wire) kind: check your power cord and wall socket before buying. If you have the 3 wire kind, call Best Buy first to confirm they bring the right cord. As for the appliance itself, as they say, "consumers buy with their eyes" - don't be tricked. Compared to my 20 year old washer, the LG's metal walls are sleek, but much thinner, so everything going on inside the washer echoes loudly. The top of the washer is unpainted thin metal (they figured nobody looks there), but old washers were never just "facade", they were solid and good-looking all around. More importantly, I am very disappointed at the long cycles, and the amount of hissing, gushing, ploshing (normal functioning). Like a Victorian piston engine. I thought new appliances would be quieter. Particularly annoying is the loud water squirting and spewing noise that resounds from the light, plasticky detergent drawer, which has some holes for aeration (and thus lets out all the internal noise). I am surprised few reviewers mentioned the noise issue. The dryer, however, is quieter than my 20 year old dryer. As the touchpad is fully electronic, I expect it will give out, and I can only hope that the part is available when it does and doesn't cost the same as a new unit - my pet peeve as an eco-conscious person. I have no use for the Wifi functionality and did not connect for digital privacy reasons. I would like LG to consider making heavier (so more sound-insulated), quieter models with fewer gimmicks, that are easy to repair, so that they do not quickly end up in landfill given our current climate disasters.

I love this washtower. It was easy to install and fits perfectly in my laundry area. Simple to use.

So far so good. I wish the settings had a little bit more customization options. It does take up a significant amount of space.

New replacement for previous LG stackable washer dryer. 14 years of reliability. Old device still operational but drum spider broken and machine was vibrating at full spin. Decided to replace with a new LG. Very impressed with performance, good appearance and design.

I recently purchased the LG Washer-Dryer Tower, and overall, I’m very pleased with its performance. It’s a space-saving, efficient, and modern laundry solution that meets most of my needs.

So far after a month of use really liking the wash tower. Took a little while to figure out the controls but it's simple once you get it down. So if you looking to save some some space I recommend this product.

Dis was the best decision I made works wonderful i would change my water and dryer recommended to all my friends in the band

I’ve only had a month, but so far it’s great. I love the streamlined design. Doing laundry is not so bad anymore. The Washtower is so quiet I sometimes forget I’m doing laundry.

A true game changer for us Fantastic washer and dryer Great selection of settings Very quiet incredible capacity with a very small footprint Everything we wanted and much more

This washer dryer unit is very easy to use. I'm impressed with the amount of clothing I can clean at one time. The color, Nature Green, is very nice.

Good product in general, just be careful when to remove back covers

This is a good sized quiet unit that looks sleek and runs well. Had a problem at first with the dryer cutting off before all the clothes were completely dry, but they came back out and fixed the vent issue which corrected the problem. Definitely recommend this product.

Easy to use, quiet and very easy to use ans has many helpful tips via the app.

Awesome and quiet Washer and Dryer. Very hi=tech. Have had it for 10 days and love it! Easy to use and doesn't seem like a compact unit at all!

Extremely happy with this purchase. Ordered online and had it delivered. I installed myself, but they can do it for you and take the old one away if you want to. Compared to my old one, it’s a very quite machine. It must be leveled, otherwise it could shake a little during the fastest spin cycle. Once leveled perfectly, there is no shaking. I do notice the drying time is a bit faster than my old one too, feels like the clothes come out hotter. And I love the steam setting for shirts. The manual says the washing machine door gasket/plastic must be hand dried to avoid any bad smells. So far, two months into use and still smells like new.

Very quiet, efficient and washes and dryes clothes very well