Customer Ratings & Reviews

New replacement for previous LG stackable washer dryer. 14 years of reliability. Old device still operational but drum spider broken and machine was vibrating at full spin. Decided to replace with a new LG. Very impressed with performance, good appearance and design.

Our 21 year-old Whirpool/Philips German-made, first-gen front loader's bearings wore out. Reluctantly I step into the post-major-brand-consolidation world of shoddy appliances. After much research I reluctantly settled for this wash tower for 2 main reasons: (1) LG seems to require less repair than other brands, although they're all not reliable; (2) I needed a stacking unit, and this LG washtower is the first integrated 1-unit stacker I can find. If you are considering getting this from Best Buy, I had a very smooth delivery and installation experience. You MUST buy these FOUR REQUIRED parts at the same time as you buy this appliance when you checkout on Best Buy, and make sure your delivery staff bring them ALL into your house for the install: (1) Smart Choice - Steam Dryer Installation Kit - Stainless steel; (2) Smart Choice - Semi-Rigid Dryer Vent Kit Required for Hook-Up - Silver; (3) Smart Choice - 6' 30 Amp Dryer Power Cord Required for Hook-Up - Black; (4) Smart Choice - 6' Stainless-Steel Washing Machine Fill Hose (2-Pack). Because steam install is usually excluded for other appliances, make sure you remind them to include it, because it's MANDATORY for this appliance. This unit needs TWO power wall sockets, not one, as each of the dryer and washer connects to the power separately. The power cord (Item (3) above) is the 4 wire (not 3 wire) kind: check your power cord and wall socket before buying. If you have the 3 wire kind, call Best Buy first to confirm they bring the right cord. As for the appliance itself, as they say, "consumers buy with their eyes" - don't be tricked. Compared to my 20 year old washer, the LG's metal walls are sleek, but much thinner, so everything going on inside the washer echoes loudly. The top of the washer is unpainted thin metal (they figured nobody looks there), but old washers were never just "facade", they were solid and good-looking all around. More importantly, I am very disappointed at the long cycles, and the amount of hissing, gushing, ploshing (normal functioning). Like a Victorian piston engine. I thought new appliances would be quieter. Particularly annoying is the loud water squirting and spewing noise that resounds from the light, plasticky detergent drawer, which has some holes for aeration (and thus lets out all the internal noise). I am surprised few reviewers mentioned the noise issue. The dryer, however, is quieter than my 20 year old dryer. As the touchpad is fully electronic, I expect it will give out, and I can only hope that the part is available when it does and doesn't cost the same as a new unit - my pet peeve as an eco-conscious person. I have no use for the Wifi functionality and did not connect for digital privacy reasons. I would like LG to consider making heavier (so more sound-insulated), quieter models with fewer gimmicks, that are easy to repair, so that they do not quickly end up in landfill given our current climate disasters.

Great washer and dryer combo. Save us espace we can use for something else.

Love how easy it is to use. Perfect since I’m only 5 foot tall.

Very pleased so far. Intelligent system. Attractive, functional tower.

This washer/dryer combo it’s the best I’ve ever had. This combo is compact and quiet with intelligent wifi and technology. Best for small apartments fits everywhere.

The smart washing machine is very luxurious. We use it frequently.

This thing is incredible. Cleans and dries with so many features that it's boggling. Cannot beat it. Super modern and efficient.

I’ve only had a month, but so far it’s great. I love the streamlined design. Doing laundry is not so bad anymore. The Washtower is so quiet I sometimes forget I’m doing laundry.

Awesome and quiet Washer and Dryer. Very hi=tech. Have had it for 10 days and love it! Easy to use and doesn't seem like a compact unit at all!

Awesome washer/dryer. Turbo wash feature is great. Very quiet and overall cycle times are way shorter. Capacity is much larger than my old stackable W/D and fits in the same space.

Extremely happy with this purchase. Ordered online and had it delivered. I installed myself, but they can do it for you and take the old one away if you want to. Compared to my old one, it’s a very quite machine. It must be leveled, otherwise it could shake a little during the fastest spin cycle. Once leveled perfectly, there is no shaking. I do notice the drying time is a bit faster than my old one too, feels like the clothes come out hotter. And I love the steam setting for shirts. The manual says the washing machine door gasket/plastic must be hand dried to avoid any bad smells. So far, two months into use and still smells like new.

Amazing washer and dryer , leaves my clothes smelling wonderful I notice with my other washer I would use the same soap and it wouldn’t distribute it as evenly and leave my clothes smelling nice , BUT THIS ONE DOES ! Also the clothes after being washed comes out almost dry ! I love this pair and would recommend for anyone looking for a stacked washer and dryer !

So far after a month of use really liking the wash tower. Took a little while to figure out the controls but it's simple once you get it down. So if you looking to save some some space I recommend this product.

This thing is great! Saves so much room in our little laundry room. No complaints about the washer or dryer. They are so much better than the 10 year old Kenmore products we replaced.

Added a second laundry room downstairs in our house. This unit fits the space perfectly. I like how the controls are located in the middle. Dont forget the hose splitter if you buy the unit with the steam function. BB website did not advise of this at time of purchase, lucky for me the install guy had one on truck to sell me, I guess this has happened before. The one that comes with the dryer unit requires a third hose and is made of plastic. Buy the BB one, worth the cost for quality.

"Absolutely thrilled with my purchase of the washer and dryer set from Best Buy! Not only are they sleek and modern in design, but they also deliver outstanding performance. The washer's various cycles ensure that my clothes come out clean and fresh every time, while the dryer's efficiency saves me time and energy. Installation was a breeze, thanks to the helpful team at Best Buy. Overall, couldn't be happier with my investment in this top-notch appliance duo!"

Best washer and dryer ever. The only reason I didn’t give it a 5 star is because I wish it would vent out the side. I thought when I purchased it, it said it was a 3 way vent system. The washer/dryer sticks out to far because it’s vented in the back. Causing me to lose laundry room space.

We got a set of - they were big and dwarfed the room. Our room isn't that small but laundry machines thee days are BIG. So we went with this - for one reason - the controls are in the middle. If you stack them then the dryer controls are really high up. The laundry center solves that problem. The only downside is that the washer doesn't have a pedestal so you have to bend over a little. But it's a good trade to gain a lot of space in the room. Plus the light in each is far more helpful than I expected. Plus the controls are much better and easier to see that the ones we had before. If you aren't tall and space is an issue this is a winner.

I love my new Washtower!! It handles big items and large loads like a champ! I especially enjoy having the Quick Wash with Power Wash. my clothes get nice and clean and the cycle is done in under 30 min!!