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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,747 reviews
  • Rated 5 out of 5 stars

    Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geeks worked very hard putting the tower in our laundry closet! We are very pleased with the service received and the tower unit! We would recommend Best Buy for products and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whisper Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these units. So many convenient features and theyook beautiful too. You can barely hear them when they’re running. Would recommend 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this purchase. Gorgeous look in person, very quiet! I love the blue lighting. The wrinkle free mode is just ok, garments still looked wrinkled.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Naomi. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 4 out of 5 stars

    Glad to have a washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only done a few loads of laundry. Seems to clean well. The washer is a little on the noisy side. When it starts up it sounds like a plane taking off. The wringing functions works well. The clothes are nearly dry before they go into the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer. The installers were excellent. Quick, knowledgeable, efficient & left no mess behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machines and nice delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are very nice. The two delivery persons were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I hope it lasts a long time. My clothes are not damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old H.E. washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning everything it can do, but so far impressed! I'm 5'3" and can reach everything. Washer tells dryer the load that is next. So far, I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this set!! This a great washer and dryer. Both work fast and clean, dry well. I love the app and all the tips for easier more efficient housekeeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like it it's easy for my 5 foot wife to use and so height isn't a issue. Opens our laundry room up with the space we save.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They say it comes with steam but it doesn't

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy captions say that the washtowers come with steam, but this is misleading. Some of the dryers have a steam hookup and some don't. After being sold on this feature and taking delivery, we found out ours doesn't have it. Only the washer has a steam function. The wash cycles run VERY long, well over an hour. Otherwise, the machine is sleek and looks nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ramai served

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional and made my purchase very easy and successful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend this set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this set for a few months and my only feedback is that the "normal" setting on the dryer doesn't get the clothes completely dry, so each time I have to click the setting for a higher level of dryness. My loads are pretty light, as there are only the 2 of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new set. Best decision I could’ve done They were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job to the two gentlemen who install my wash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service a gentleman name. I think it was let Lester and he was just wonderful. Kind polite couldn’t have asked for a better hook up thank you very very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer combo we’ve ever owned. Works amazing and is a huge space saver …

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well in the space and it looks nice. The only downfall is the steam function doesn’t seem to work very well. My clothes come out a little more wrinkled than previous dryers I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ME your customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the LG tower for a month and we are very happy with it. Installation guy's were very good and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set, this is amazon how can I manage from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoyed this experience and the amount of money I saved on this washer dryer unit. Delivery and installation was efficient and painless. I highly recommend.

    I would recommend this to a friend