Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 6511283
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
LG Front Load Wash Tower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the item we were looking for and the representative was great to work with.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and does a great job for the clean Landry
I would recommend this to a friendWasher/dryer tower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer/dryer excellent build quality, very intuitive, highly recommend getting one
I would recommend this to a friendgreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable did a great job setting up the washer and dryer
I would recommend this to a friendTotally satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Also great delivery and installation service!
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, definitely seems of better quality then my Samsungs
I would recommend this to a friend- Cons mentioned:Price
Decent Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent - a little overpriced for the product. Looks great though.
No, I would not recommend this to a friend A Perfect Pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer combo. Works great, looks great and the controls in the center are genius.
I would recommend this to a friendSomeday lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its looks amazing but until my laundry room gets done i cant use it.
I would recommend this to a friendGreat space saving machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the wash tower! Especially the quick wash feature.
I would recommend this to a friendLove my combo washer dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo. Super silent sleek and easy to install.
I would recommend this to a friendGood costumer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product really good delivery . Awesome service
I would recommend this to a friendGood while it worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer went out before 3 years. You cannot just replace the washing machine so you are stuck.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patricia. Thank you for reaching out about your LG Wash Tower (WKEX200HGA) model. We understand how important it is for your appliance to remain reliable beyond just a few years of use. One helpful step to try is performing a power reset by unplugging the unit for 5 minutes and then plugging it back in to allow the system to recalibrate. Also, check that the washer is connected to a dedicated outlet without extension cords or surge protectors, as these can sometimes interfere with proper operation. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on--20150791852235TWW. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help directly. ^Juvy
Leaking within 2 yrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking with occasional use (as in 2 times a month) at 26 month mark, conviently so it not covered by BestBuy or LG. You can pay 450 for LG to fix it for you. Recommend trying other brands before buying this unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the leak on your LG WKEX200HBA WashTower after about 26 months of occasional use, and we appreciate how important a reliable washer is to your home routine. Leaks can often be caused by factors such as issues with the detergent dispenser, main door seal, drain pump filter, inlet hoses, or drain hose. As a helpful first step, please carefully inspect these areas for any visible signs of water or damage.
For example, checking and cleaning the door gasket for trapped debris or buildup can often resolve minor leaks. Also, ensure all hoses are securely connected and not cracked or worn. You can find more detailed guidance on locating the leak in our LG support article on front load washer leaks.
LG Washer – Why is My Front Load Washing Machine Leaking? - https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448
We’d like to assist you further to explore solutions or service options available. Please send us a private message on social media @LGUSSupport so our team can support you directly. We’re here to help make sure your LG WashTower works well for you. —Renzo
so far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had a couple weeks to use this set, so far so good. Time is the determiner for appliances.
I would recommend this to a friendTower washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t rate this as it came and was returned because it was damaged. I can say it was very appealing in color/apperance
I would recommend this to a friendLaundry
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washer and dryer would highly recommend
I would recommend this to a friendWasher and dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good washer and dryer combos best I’ve ever had
I would recommend this to a friendGood product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far is a Good product, i specially like the built intelligence aspect.
I would recommend this to a friendWasher Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I am 5'2" so the shorter dryer is much easier for me.
I would recommend this to a friend