Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,679 reviews
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Wow! what a machine/dryer!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a great experience from the delivery to it working properly for all uses on it. Of course it is new so I can revise this once I have it a year. It is easy to use and haven't had any problems using any of the cycles. Love the added extras like steaming and wrinkle free with drying. Also so everyone knows this comes in as one piece. I haven't seen anyone mention this. The delivery guys were exceptional and out of here within an hour with everything set up and even tried it before leaving.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased to replace a 12 year old LG stacked unit in a bathroom alcove of our in-law suite, not due to any breakdown but more to address difficulty reaching the old dryer for vertically challenged family members. The waist height controls for both the washer and dryer was the most appealing feature, although upon first few uses the quiet performance even on spin cycle is impressive, the controls are intuitive and everything feels well designed and assembled. Liked it so much we ordered a second unit in gray for the upstairs laundry room. Haven't played with smart features yet, that'll be next. Fortunately got both on Labor Day sale at $600 off per set.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer dryer tower is so awesome. It is easy to configure. It is super quiet. It has so much room for your clothes we find ourselves looking for clothes to add to each load. Lol. We also made it fit in our small condo space.
BEST PURCHASE!!!!!!!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washer dryer tower combo with digital touch controls and ample space for bedding. The modern technology allows it to wash with less detergent per cycle and the dryer when set on heavy will dry the heavier towels and bedding. One thing to consider is that it's weight makes it very difficult to move alone especially if your dryer duct that connects to wall has a moisture and lint problem you have to be consistently moving the tower. So definitely try and have a tool for moving it safely and with supervision.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this WashTower about a year ago when we remodeled our apartment kitchen and it has worked flawlessly. Not only is it aesthetically pleasing, but it is so simple and easy to use. The amount of wash & dry options is plentiful, dry time is fast, and the added smart features are a bonus (although I admit I just recently started taking advantage of the WiFi connectivity). It fits in our kitchen perfectly and has been one of the best appliance purchases I have ever made.
Thanks for the high praise! #LifesGood when your wash tower looks good while providing exceptional cleaning to your laundry! Please don't forget to perform the tub clean cycle as often as recommended by your owner's manual. ^Chris
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Who knew I needed Wi-Fi for my laundry
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer/dryer combo. It fit in the space perfectly. The fact that the buttons for both washer and dryer make it so my 9 year old can reach them to do both wash and dry! At first I thought it was a bit overkill to have your laundry connected to WI-FI but I have found myself using that feature a couple of times while out and about to freshen the load if I am running behind.
Hey, Melanie! Thank you for sharing details on the amazing features and abilities the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence possesses! Your opinion is highly valuable to us and keeps us on the forefront of ideas for new ways to make our products entertaining, fun, and cutting-edge. Keep enjoying it, and thank you for choosing LG for your laundry needs. ~Rita
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Great product, highly recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose the Wash Tower because I liked the idea of an all in one energy efficient product that could fit in my small laundry room. The controls for both washer and dryer are located in the center, which you can’t get with the stackable type. The machines are very quiet, which is great for my small home. Overall great product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife love this set more then she loves my beautiful Cat but it’s ok because it’s my cat
(: we always had LG they have improved there appliances I m very impressed with quick wash no noise great condition of my clothes after wash dryer u can’t hear much noise I mean I would 100000% recommend my beer grinder refrigerator has it own place by the washer so every time I grab a beer I never forget to put my clothes in the dryer after washer because I like the michina I started doin my own laundry and helped my wife with kids clothes and her laundry and she said nothing about me being in the garage (:
I would recommend this to a friend
Pros mentioned:
Capacity, Efficiency
Rated 5 out of 5 stars
Tower of power!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Made a custom laundry room and needed a stacked option. Found out about the tower, checked dimensions and it was perfect for my application. Have owned for just over two years now and still performing like a champ. Regular maintenance like cleaning lint trap after every use, tub cleaning, and drain screen cleaning is essential.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this the week after Thanksgiving and so far we love it! It saves so much space in our laundry area and is very quiet. We went with a stackable as we plan to renovate the area where the laundry currently is, and the new space will be small. It is very compact overall yet the drums are large so it is a great capacity size for larger loads. We have not encountered any issues using it and so far very happy with the purchase!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
Great stacked washer/dryer for small spaces
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We live in a condo that my parents left to us and we had their 27 year old Maytag stacked washer/dryer that worked pretty well but seemed as if it might go out anytime. Trying to find a new unit that would be as sturdy as outlet old one and fit in the confined space was not an easy task but THEN, along came the LG Wash Tower which had all the features - and then some- AND appeared to fit!! Thanks to John, the Pacific Sales - sales associate , we found out we could buy a right angle Dryer vent kit so that it vents from the right side of the unit instead of at the back which does allow it to fit in the space! We were fortunate to get it at $500 off the price! The only part we didn’t like was that the installers knew absolutely nothing about the unit and forgot to leave us the shipping bolts ( which LG recommends you install the next time you move)! We’ve had to communicate with LG directly to get the bolts shipped to us! The unit is beautiful and looks super space age! The washer is a little noisier than I’d like in the spin and drain cycles but it does a very nice job! Both washer and dryer have Steam functions ( which I’m still not really sure about using ). The unit communicates with other LG AI devices and notifies me on my Apple Watch and iPhone that it has completed its cycles which is really helpful in our 1000 sq ft condo!! Haha! The clothes come out very nicely and, most importantly, my wife is happy with it and, as a result, so am I!
This reviewer received promo considerations or sweepstakes entry for writing a review.
What little bit that I have used it, it's done really well and is an attractive unit...what sold me on it was a Queen size comforter fits in it...the digital display is impressive but I think I personally would have liked using dials better, with the option to have more control over the dry time & heat level. I have not tried the Steam option yet. The lights inside the tub, of both, only come on at the end of the cycle for a short time...I would like to see the light stay on through the whole wash cycle and dry time. One thing was a little distrubing to me, the top of the unit didn't look like the rest of tower...they didn't cover it (picture attached to show top of unit). When washing & drying is running, it's a lot more quiet than my last set...very nice!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best stackable unit out there. We have been buying the old looking one for years in our rentals. This is now the gold standard. Tons of space, and extremely fast wash and dry cycles.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best laundry center I've ever had and the installers were prompt, efficient and fast. They even showed me how to run the washer and dryer and went above and beyond with ensuring they didn't scratch my floors or walls with the small space they had to work with. I've had this laundry center almost a month now and use it several times per week. It is quiet, efficient and fast so now I can run multiple loads back-to-back in a day rather than 1 load per day like I did before. All in all, I am extremely pleased with this brand and very happy I decided to go with this combo.
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha
Rated 5 out of 5 stars
Fantastic and Space Saving
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using for a little over a year and this unit been nothing short of amazing. The only issue I do have is that I am unable to connect the app after numerous attempts, but that is not really a feature I was looking for when purchased.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this unit. It is compact and space saving. It washes great and dries very fast. The size is smaller than I have been used to, but I washed my comforter and dried it and it did great! I love the short 15 minute wash.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this wash tower, it’s very quiet which is very important to me since it’s located right off my living room in a very small house. It seems to clean better and is gentler on clothes than my previous top load washer/dryer unit. I’m extremely pleased with this purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this unit. Purchased combo all-in-one at first & was promised a May delivery date. Then got a called not available until July, so we canceled & ordered the tower over the phone. Would have gone one step up to get turbo wash with steam dryer had we know about it. Regardless, this unit is great. At first I didn't think it was working right because I saw very little water & my load of towels were so stiff. I discovered water level is correct & Tide cold water HE detergent & Suavital HE fabric softener with extra rinse solved my issue. 90% of energy use is heating water so now I'll save energy & water & I now have extra space under my stairs. Love it!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First unit I received was not good. The washing machine sounded like a turbo jet and it was just unbearable. Even after leveling, the unit bounced around and made so much noise. The dryer also would stop before my clothes were dry. I called BestBuy immediately and they sent out a replacement. The new unit work’s beautifully. It’s quiet and I have no issues so far.
And just to clear up any confusion. The dryer DOES NOT come with a plug. Makes sense because they don’t know what kind of outlet you have. I have a 4 prong outlet and connected everything myself. The directions are right on the back of the dryer or look up a YouTube video. It’s a pretty straightforward install. Plug cost about $30 extra.