Customer Ratings & Reviews

After 8 weeks of use we have found it to be a Fantastic W/D, extremely quiet and easy to use. You don't have to be tall to use it since it has all the controls in the middle of the stack.

This washer/dryer combo it’s the best I’ve ever had. This combo is compact and quiet with intelligent wifi and technology. Best for small apartments fits everywhere.

New replacement for previous LG stackable washer dryer. 14 years of reliability. Old device still operational but drum spider broken and machine was vibrating at full spin. Decided to replace with a new LG. Very impressed with performance, good appearance and design.

Works well and has a slim design. The drums are a good size for my family of 4. Seems to clean the clothes very well. There don't seem to be any draw backs as of yet. I wouldn't hesitate recommending this to a friend or buying it again.

Our 21 year-old Whirpool/Philips German-made, first-gen front loader's bearings wore out. Reluctantly I step into the post-major-brand-consolidation world of shoddy appliances. After much research I reluctantly settled for this wash tower for 2 main reasons: (1) LG seems to require less repair than other brands, although they're all not reliable; (2) I needed a stacking unit, and this LG washtower is the first integrated 1-unit stacker I can find. If you are considering getting this from Best Buy, I had a very smooth delivery and installation experience. You MUST buy these FOUR REQUIRED parts at the same time as you buy this appliance when you checkout on Best Buy, and make sure your delivery staff bring them ALL into your house for the install: (1) Smart Choice - Steam Dryer Installation Kit - Stainless steel; (2) Smart Choice - Semi-Rigid Dryer Vent Kit Required for Hook-Up - Silver; (3) Smart Choice - 6' 30 Amp Dryer Power Cord Required for Hook-Up - Black; (4) Smart Choice - 6' Stainless-Steel Washing Machine Fill Hose (2-Pack). Because steam install is usually excluded for other appliances, make sure you remind them to include it, because it's MANDATORY for this appliance. This unit needs TWO power wall sockets, not one, as each of the dryer and washer connects to the power separately. The power cord (Item (3) above) is the 4 wire (not 3 wire) kind: check your power cord and wall socket before buying. If you have the 3 wire kind, call Best Buy first to confirm they bring the right cord. As for the appliance itself, as they say, "consumers buy with their eyes" - don't be tricked. Compared to my 20 year old washer, the LG's metal walls are sleek, but much thinner, so everything going on inside the washer echoes loudly. The top of the washer is unpainted thin metal (they figured nobody looks there), but old washers were never just "facade", they were solid and good-looking all around. More importantly, I am very disappointed at the long cycles, and the amount of hissing, gushing, ploshing (normal functioning). Like a Victorian piston engine. I thought new appliances would be quieter. Particularly annoying is the loud water squirting and spewing noise that resounds from the light, plasticky detergent drawer, which has some holes for aeration (and thus lets out all the internal noise). I am surprised few reviewers mentioned the noise issue. The dryer, however, is quieter than my 20 year old dryer. As the touchpad is fully electronic, I expect it will give out, and I can only hope that the part is available when it does and doesn't cost the same as a new unit - my pet peeve as an eco-conscious person. I have no use for the Wifi functionality and did not connect for digital privacy reasons. I would like LG to consider making heavier (so more sound-insulated), quieter models with fewer gimmicks, that are easy to repair, so that they do not quickly end up in landfill given our current climate disasters.

"Absolutely thrilled with my purchase of the washer and dryer set from Best Buy! Not only are they sleek and modern in design, but they also deliver outstanding performance. The washer's various cycles ensure that my clothes come out clean and fresh every time, while the dryer's efficiency saves me time and energy. Installation was a breeze, thanks to the helpful team at Best Buy. Overall, couldn't be happier with my investment in this top-notch appliance duo!"

Great product! Looks beautiful, works great, such a beautiful upgrade

Awesome washer/dryer. Turbo wash feature is great. Very quiet and overall cycle times are way shorter. Capacity is much larger than my old stackable W/D and fits in the same space.

I’ve only had a month, but so far it’s great. I love the streamlined design. Doing laundry is not so bad anymore. The Washtower is so quiet I sometimes forget I’m doing laundry.

The best for a small spaces or apartment... work pretty good and efficient very quiet all in one stack mounted machine...

Like combined unit plus buttons for both washer and dryer at eye level. Easy to use and ample space for quilts.

So far after a month of use really liking the wash tower. Took a little while to figure out the controls but it's simple once you get it down. So if you looking to save some some space I recommend this product.

Awesome and quiet Washer and Dryer. Very hi=tech. Have had it for 10 days and love it! Easy to use and doesn't seem like a compact unit at all!

Extremely happy with this purchase. Ordered online and had it delivered. I installed myself, but they can do it for you and take the old one away if you want to. Compared to my old one, it’s a very quite machine. It must be leveled, otherwise it could shake a little during the fastest spin cycle. Once leveled perfectly, there is no shaking. I do notice the drying time is a bit faster than my old one too, feels like the clothes come out hotter. And I love the steam setting for shirts. The manual says the washing machine door gasket/plastic must be hand dried to avoid any bad smells. So far, two months into use and still smells like new.

We purchased this stacked washer+dryer unit to free up some additional space in our laundry room and couldn’t be happier. We have many other LG appliances throughout the house and they all are top notch. Washer does a fantastic job, no matter which settings, water, temperature, or wash intensity you use. Dryer is efficient, quick, and thorough. We did the installation ourselves (it’s a breeze and requires very little effort) but took advantage of the Best Buy delivery services — they were great! Very friendly, careful, and fast!

Love this unit it’s perfect for the closet, smart wash cycles save on water and electric

It’s really nice so far . It’s been a year and half . It’s amazing

Great tower wash! Pretty easy to use. Love the fact that the washer and dryer are connected so when I am done washing the dryer automatically suggests the drying settings based on the wash cycle I chose!

This thing is great! Saves so much room in our little laundry room. No complaints about the washer or dryer. They are so much better than the 10 year old Kenmore products we replaced.

This is a great washer and dryer. It fits perfectly in my small laundry room ( and will do well in other small places). The first time I used it I had to go back and check if it was on because it's so quiet. It gets my clothes clean. The only fault in this set is the AI feature on the dryer. I'm glad that there is a time drying option because the AI dry feature does not get anything dry. I wish there was a time washing option for the washer because the AI feature does unnecessarily long loads. Other than the AI feature it is great machine.