Customer Ratings & Reviews
- Model:
- WKEX200HWA
- SKU:
- 6420308
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Not a fan and will go back to Whirlpool
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have stuck to my word when I stated I don’t want an LG. I let the sales guy talk me into LG saying they have the highest ratings. There are features(soaking, spin/rinse only, etc) my Whirlpool had that the LG is missing. The washer often become unbalanced struggling handling loads I have been washing together for years. The washer and dryer have more presetting than giving the freedom to set each one as you please. The bottoms are the screen are not easy to push when wanting the extra settings or to clean the washer. I do like the dryer more than the washer. I was changing my W/D area and was looking at stacking option due to needing more room for my new water heater. Because I dislike the tower so much, I know I won’t have it long. I have given it 8mths. Once it paid off, this tower will probably barely be 2yrs old when I go and buy a Whirlpool like I initially wanted.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Crystal. Thank you for sharing your experience with us. We understand your concern about the LG Wash Tower (WKE100HWA) model, especially with the missing features you appreciated in your previous Whirlpool model and the challenges with the washer becoming unbalanced. We also appreciate your feedback regarding the preset settings and the difficulty with the controls. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend ensuring the washer is level, as an unbalanced machine can affect both performance and cycle times. You may want to check if the load size is evenly distributed to help the washer perform better. Additionally, the washer has a "Spin Only" cycle that can help with balancing smaller or delicate loads. For more help, you may visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further with troubleshooting and exploring options to improve your washing experience. We’re committed to making sure you're fully supported and helping you get the best out of your LG washer. ^Juvy
Great high tech washer and dryer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase with high quality tech! I love how it’s WIFI compatible, fast, and has so many different functions. Has a easy to use application on phone you can use to let you know when loads are finished. Love the sound! Only issue that sometimes washer accumulates water after wash. Door must be left open to dry out.
I would recommend this to a friendLg tower
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love our new lg tower washer/dryer Love all the different cycles and have had no issues so far. My only regrets is that had we waited a day or two before buying it, we would hav3 saved $600,00 !!!
I would recommend this to a friendLove my LG Washer/dryer tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far I love my new LG washer/dryer tower set! We recently moved to a new home so I needed to wash A LOT and it was so nice to have this set that fits perfectly in my small laundry room!
I would recommend this to a friendVery nice washer,dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice washing combo. Looks very durable and the installation is very easy. Will get mine replaced because it came with dents, but apart from that It has worked very good.
I would recommend this to a friendNot very reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down within a year. Product support was an absolute nightmare. Best buy kept kicking us to LG and LG wanted to refuse warranty service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the reliability and the service experience for your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. Your feedback is important, and we'd like to assist you further. We understand the importance of having your appliance working properly and receiving clear support regarding your warranty.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Excellent Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer/dryer set! Looks great and works well. We were able to put it into a pretty narrow and shallow cabinet. The delivery team was fantastic and very accommodating.
I would recommend this to a friendCleaner clothes at a lower cost!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great washer. My clothes were so much cleaner in a shorter time. The best part was the power saving.
I would recommend this to a friendits not the product but the service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is fine. nothing amazing but nothing to complain about either. the problem was getting to this point. I had another item purchased through the outlet that kept getting its delivery canceled. couldnt get a straight answer why and when i went back to the location to get answers, i saw the item back on the floor. Ultimately the experience was terrible and i tried really hard to buy from someone else but no one could deliver anywhere close to when best buy could deliver. what i learned was dont buy from their outlet unless you can bring it with you that day
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee
LG Stackable Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I were skeptical at first, but so far....extremely happy with our new stackable washer and electric dryer. The electric dryer is performing a lot better than I thought, and crossing my fingers this continues.
I would recommend this to a friendCute & Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a house I purchased where laundry needed to be stacked. I am vey pleased with how well this laundry system works! It is quiet and looks so nice installed.
I would recommend this to a friendGreat Controls and Size!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer/dryer pair!! We had the LG separates stacked and the controls were hard to reach on the dryer. With this stacked same size unit, the controls in the middle are perfect!!
I would recommend this to a friendWasher and dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s is a good buy for my home it’s a very good washing machine and dryer we love it
I would recommend this to a friendLG Brookland
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the center panel controls for both washer and dryer. Always have had good experiences with the LG.
I would recommend this to a friendexcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product the best machine, excellent product the best machine, excellent product the best machine, excellent product the best machine
I would recommend this to a friendStackable laundry machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice set of laundry machine and works good. Easy to use
I would recommend this to a friendNew W&D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good for operation of the washer and dryer for being new, as it should. The confusing issue is working the control panel. Can honestly say happy to have new appliances after 12 years of the faithfully prior washer and dryer.
I would recommend this to a friendWash tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The elements of the wash tower work very well. The dryer even noticed that the vent was partially blocked saving us a lot of trouble. My only complaint is the tedious set up method for the WiFi connection which required a separate GeekSquad visit to accomplish.
I would recommend this to a friendBUENO
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS AVERY GOOD WASHER/DRYER IVE HAD IT FOR A WHILE AND I HADNT HAD A PROBLEM WITH IT AND IS VERY PRETTY.
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well indeed. It calculates everything from the timing to the whole process
I would recommend this to a friend