Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,899.99
Save $600
Comp. Value: $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2767 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,767 reviews
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks better in person and my laundry ckmes out so clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash&dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really pleasant dealing with Best Buy and professional thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tower washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great space saver!! It gave me half of my laundry room back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest washer ever. This is a great set! Perfect for size my new house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run great. Able to do larger loads. Able to do bulk loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Hope it will last for 10 years at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would reccomend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stackable unit is great and the installation was done quickly and thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Margie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my machines. Washer n dryer stackables i have lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer setup.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great product. Will buy again and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable washer / dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! We were fortunate to catch item on sale.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very quick to get the machine installed.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Gina. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 1 out of 5 stars

    Dryer does not dry but its beautiful.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tower with dryer is beautiful. It does not dry clothes. My first LG in 2016 was red and beautiful. It did not work very well til i turned off energy savings button. My second one in 2021...3 complete drying cycles with 2 tshirts, 2 pairs of lightweight sport pants, one kitchen towel, one zippered sport jacket, 1 long sleeve shirt. STILL NOT DRY. I COULD PUSH THIS DRYER OFF MY BALCONY RIGHT NOW but i wrote this instead. Beware!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG WashTower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer tower from LG. Easy to use and space-saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty awesome, we love having it in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Exactly what we needed for the new space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stack ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I waited so long! Love this unit. Quiet and powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tower Power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer/dryer. Exactly what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 thumbs up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The doors have to be semi slammed to close. Not sure if mine are defective for that or if it’s a design flaw

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG WASHTOWER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY GUYS WERE GREAT . DELIVERY TIME WAS SCHEDULED MUCH FURTHER OUT THEN I WOULD OF LIKED MACHINE ARRIVED DAMAGED. YES THIS WAS AN OPEN BOX BUT I HAD TAKEN A PHOTO IN STORE AND THIS DENT WAS NOT THERE IN THE STORE NOW THERE IS .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very beautifully made and sleek.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautifully made and sleek. So far do good. Only downside is the washer is very low to tge floor.

    I would recommend this to a friend