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Customer Ratings & Reviews

$1,899.99
Save $600
Comp. Value: $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2766 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,766 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for over a year it's great and does its job perfectly. It definitely will hold large loads very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic, quiet WashTower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG WashTower is perfect for our small closet space! We looked for a large capacity washer and dryer that was compact in overall dimensions, and found this. It is extremely quiet while running and gets our clothes very clean. Very happy with this purchase!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Stephanie. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Love this unit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we absolutely love this unit!! It allowed us to move the laundry up from the basement with the limited space we had to work with upstairs. It runs so quiet we can sit at the kitchen table right next to it while it's running without issue and it's the best looking washer/dryer set you'll ever see! two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, quick, and small footprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this purchase. The unit runs so quietly, and I greatly appreciate the "fast wash" option. The only issue I had was with the dryer vent. For a closet install, the vent is directly above the water lines which makes it impossible to use a space saver, slim rigid vent connector. Therefore required to use accordion tube which takes more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good appliance; terrible customer service response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer is awesome. Did about 20 kids of laundry in a 24 hour period. Appliance amazing. The delivery from Best Buy not so much. Delivery guys were great and got it in no problem. Issue was someone hooked up the dryer cord incorrectly leading it to ground out, spark in my face, shock me, and melt my outlet. Was given a corporate number at best by to resolve the issue. They did nothing. For all who are wondering I have a king size medium warmth down comforter - fit fine In the 4.5cuft washer and washed and dried no problem I have an oversized king down comforter 10’x10’ that did fit without forcing it but just looking it was too much for the washer. If you are looking to do Something that size you will need to step up to the studio with the 5.0 washer and see if it fits better or just go to the laundromat for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both machines are quiet, attractive and so far very efficient at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wash tower I just hope I don’t have to move because it is very heavy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG stacked Washer/Dryer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike my previous stacked washer/dryer. this LG unit is full size with great capacity but still fits into a small closet area. Works very well and has all sorts of bells & whistles that I haven't even tried yet. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG New WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to purchase this as am a bit concerned on all the technology that could go wrong. So far, the product has exceeded our expectations. It is extremely easy to use, very quiet when in operation. It's a very smart combo...smarter than my husband and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The true smart choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer dryer. You hear horror stories and that these are not good purchases however we have had ours for almost a year now an she holds up very nicely. So much more room in our laundry area and she cleans, drys a washes herself just fine! Honestly this is the smarter choice because the side by sides are such a hassle plus takes more space up while all you have to do is toss it up a move on. Self cleaning is amazing an all the smart phone capabilities are nice as well including the lullaby instead of an annoying beep that aggravates you every time you hear “laundry is done” oh it washes king size fluffy comforters and dog beds with toys JUST GREAT! Although when drying I recommend putting the comforter on time dry the sensor in bedding doesn’t sense the inside that crumbles up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Stackable Small Space Unit to Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, for a stacked unit that fits in a closet, it can really hold a lot of clothes! This is an excellent unit compared to the traditional stacked units designed for small spaces. You will really maximize your space. It is easy to use with the controls together in the middle of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these machines. Easy to use, hold a tremendous amount of laundry, including a queen duvet and everything comes out beautifully. They don't take a lot of space in my small laundry closet and I have plenty of storage left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful green color that matches my cabinets. Works well with LG app. Like the reminders that the wash is done, tubs or screens need cleaning. Does a decent job of high efficiency wash, sometimes clothes don’t completely dry - have to bump to “more dry” setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG Washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned the washtower for a few weeks but I love everything about it. Both the washer and dryer have far more capacity than my previous top loaders. Plus I am so happy to have the extra space in my smaller laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space and energy efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the phasing out of gas appliances, we replaced our old units with this electric washer and dryer. Amazed by the capacity and efficiency of this stacking unit. Love that the controls are in the middle between the two components so height challenged people can use the units easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Washer/Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stackable LG washer/dryer that we purchased! The stackable washer/dryer looks great, performs great each time I do laundry. Ita a perfect fit in our laundry room. So glad we purchased it. D. Arnold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set. It is quiet and the speed wash usually takes about 20 mins. The Best Buy sales person Tim in monroe was also a huge help in my buying this pair. I love love love the all around experience of the unit and the purchase interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer dryer. If anyone wants a great machine look no further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washtower heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new wash tower, it has given us tons of extra space in our laundry area and works amazingly. I love how much dog hair this thing can pull from clothes, towels, etc. Having three dogs and one being a crazy furball, this thing is making life much easier. I love the dark color(white is so overrated) and am enamored with the features carrying over from washing to drying. Ive never had a front load washer before but always heard they wash better, and this is definitely a dream at that! We have upgraded all of our appliances to LG and are very happy with them all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG stack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it was an inseparable stack. Made installation difficult

    I would recommend this to a friend