Customer Ratings & Reviews
- Model:
- WKEX200HWA
- SKU:
- 6420308
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Beautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have throughly enjoyed the LG WashTower. It looks great and functions great
I would recommend this to a friendGreat package
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Washes and dries great, looks great, and saves space.
I would recommend this to a friendNew
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for small spaces, but need maximum capacity
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Washtower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it super fast and effecient way better than what I expected!
I would recommend this to a friendLG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, great product and quality great
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash and dryer looks great and work even better! A must have
I would recommend this to a friendUnacceptable customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a LG washer/dryer for a condo unit which has restrictions on delivery times. The item was delivered and installed damaged (and not during the hours requested). Best Buy has a delivery window of 7am to 7pm. I then scheduled a replacement delivery and they also didn’t arrive at the scheduled time and nor would the install. Delivery only. So I scheduled a third time and they again did not arrive at the scheduled time. Best Buy indicated I needed to reschedule. After 3 failed attempts to get an undamaged appliance delivered and installed, I cancelled the order and requested my credit card be credited back for the purchase amount. Now they tell me that they can’t refund until they receive the item back. I now have to scheduled time for them to pickup but BB is so incompetent and uncaring it may never get picked up. I am sure I would like the undamaged product if I could ever get someone at Best Buy to care enough to do something about this problem. I am at a loss for what to do.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeff. Thank you for sharing your experience with us regarding your LG Washer/Dryer (WKE100HVA) model. We understand how challenging it can be to deal with damaged deliveries and missed installation appointments, especially with specific time restrictions. We strive to provide exceptional services that exceed our customer's needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Meanwhile, to expedite the resolution, please provide us with your order details and any related information via a private message on social media @LGUSSupport. Our team will assist you in navigating this process and ensure that your concerns are addressed.
We appreciate your patience and are committed to helping you resolve this issue as smoothly as possible. ^Juvy
Washer Dryer tower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer works perfectly in our small space!
I would recommend this to a friendWasher and drier
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, so quiet and powerful. Great for small place
I would recommend this to a friendGreat product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb product. Great design. Fast cycles (something you cant find in all stackables)
I would recommend this to a friendLG Stackable Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Excellent sales person great delivery team!
I would recommend this to a friendDryer does not dry but its beautiful.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tower with dryer is beautiful. It does not dry clothes. My first LG in 2016 was red and beautiful. It did not work very well til i turned off energy savings button. My second one in 2021...3 complete drying cycles with 2 tshirts, 2 pairs of lightweight sport pants, one kitchen towel, one zippered sport jacket, 1 long sleeve shirt. STILL NOT DRY. I COULD PUSH THIS DRYER OFF MY BALCONY RIGHT NOW but i wrote this instead. Beware!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great washer an dryer combo smaller then others but so convenient for smaller house. I recommend it
I would recommend this to a friendLG Washer/Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We find the new washer/dryer unit to produce great results. Glad to have made the purchase.
I would recommend this to a friendGreat appliance that works in a small area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job in a small space. Really pleased with performance.
I would recommend this to a friendStackable washer and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well although we have only had them a couple of weeks. Much better height and controls than other stackable.
I would recommend this to a friendWasher/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer/dryer set! I just got it so I'm not sure how it works yet. Im sure it will be great!
I would recommend this to a friendExcellent product bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent. Customer service on the phone are not. I had 2 delivery cancellations, not calls to tell me that. I had to call and rescheduled twice. Almost 3 weeks passed. Nobody in offer me installation, I had to ask since I have total tech. Bad care for customers.
I would recommend this to a friendClean and simple.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oversll best washer dryer ee have had. Eady controls
I would recommend this to a friendSmall but sizeable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and efficiently fits in a modest closet area.
I would recommend this to a friend