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Customer Ratings & Reviews

$1,899.99
Save $600
Comp. Value: $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2767 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,767 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to purchase the old fashion staged washer dryer and I saw this LG nice looking machine with the same size. The shipping and installation was also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 10 months ago and it’s in great shape. It was a bit expensive but I think it was worth the investment. At least for now because I hope it doesn’t break within urbe next 3-4 years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damage During Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great for washing and the dryer is sub par. I’ve had the LG tower installed and the duct damaged during the installation. Since then I have 3 technicians come out to attempt to fix an issue with the dryer duct without any avail. I am now told I have to pay for the next visit. Long story short if the installation is without issue maybe things will be okay. If not, Best Buy may not be able to fix it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tierra. We appreciate you sharing your experience with the LG wash Tower (WKEX200HBA) model. We understand how challenging it can be to deal with installation issues and subsequent service attempts, especially when the dryer is not performing as expected. We strive to provide reliable, high-quality products that exceed our customer's needs. For duct damage and repair concerns, please reach out to Best Buy's customer service to address the situation, especially regarding the cost of future service visits. Explain the issues with the damaged duct and the previous repair attempts to seek a resolution. If you require further assistance with the dryer or have additional questions, feel free to reach out to us on social media @LGUSSupport. We're here to support you and ensure your appliances are functioning properly. ^Juvy LG

  • Rated 5 out of 5 stars

    Superior service, hearty recommendation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super impressed with Best Buy. My first appliance purchase was the LG Washtower. Two very nice gents, Ken & Mike, arrived right on time, and from start to finish was only 20 mins! They helpfully unboxed everything & took debris away. This was a smooth, efficient process. Well done! Best Buy you’re doing it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet great machine washing and drying isnt a chore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wash tower. I can reach the control center now because it is in the middle instead of way at the top for the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and works great. Quiet and washes well. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tower Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. It does take getting used to after my old conventional set. It is very efficient, uses way less water. Also it washes and dries much faster then the old conventional set did. We had them deliver and the guys did a superb job setting it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top Bottom washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use. Delivery was great and the gentleman was very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is beautiful. It is not that loud and has many options for different kinds of washes. It can be a bit tricky at first figuring out the different settings, but otherwise its pretty straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer and dryer has been easy install and has been working fine ever since even has Wi-Fi capability, which is pretty nice to check from Phone how much longer the cycles have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! So glad I purchased them. I love the app for it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took some getting used to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a regular old washer/dryer to a smart one took some getting used to, but once I got the hang of it I love it! My husband says our clothes actually feel cleaner now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver with excellent quality and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool 1 piece stackable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Looks beautiful. Fits perfect. So cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower is GREAT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love LOVE my LG Washer Drier Tower!! Best purchase I’ve made in a ling time!! Binus… it’s a fun green color♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Wash Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a wonderful product, relatively quit, lots of settings, easily connected up with app, looks great and I got it for a great price of only $ 2,000.00 on sale with free shipping. The delivery guys were awesome and I would totally recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LG WASHTOWER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the WashTower! The reason I bought it was the fast wash cycle, 15 minutes and works perfect. Installation was very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all in one unit. I am nervous if one component breaks is the whole thing garbage? I love the functionality. When I set a special function on the washer the dryer does a good job at predicting what I want as a setting there too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very good price thank you very much guys

    I would recommend this to a friend