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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Beautiful Full Size in a Compact Washer/Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love This Washer/Dryer Combo! Full Size for small places. Absolutely Beautiful piece of Equipment! Wonderful lighting and sound tones. Many wash an dry choices plus a steamer for the dryer! A little pricey, but, Well Worth the Money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Stylish cleaning machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit to give us more room in our very small laundry room and at only 27 inches wide it is a true space saver. The middle control panel is great, however, it only has limited settings on it so If you want to access all the settings you have to go on-line to download them. The black steel finish is really stylish and contemporary but it does show hand/ fingerprints which cause constant cleaning if you dislike seeing fingerprints. In hindsight the white would have been better to hide the prints. The bottom wash tub is a little low and often clothes are stuck to the top or sides of it so you have to really bend and at times hand spin the tub so the clothes drop or come to the bottom of the wash tub. The dryer is not a problem to see the clothes. Pay close attention to how you load this machine or it can become unbalanced. The doors are fixed and swing from right to left. I immediately noticed that my clothes seem cleaner and not as beat up compared to my old agitator style washer. The regular price is a little high for this unit but if you watch the sales you can save a few hundred dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    LG Electric Dryer Washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Roomy & Quiet. Takes longer than expected for towels & bed sheets, though. Fairly pricey!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    pretty happy seems to work fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints so far so good; a bit pricey. But works in my small laundry room. I wish I could clone this but a bit smaller as it is only me and more room would have made me happy. There is little options for small laundry rooms for single folks

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fabulous. 4 out of 5 stars because, like most things these days, I would say it's over priced, but I don't regret spending the extra for the product outcome.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent - a little overpriced for the product. Looks great though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    U5 error on washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst machine. Dont buy it. My clothes dont rinse and its too expensive to fix. I was give a quote of $900 or over $500 with another company. Its not even two years old and Im having issues with washer. How frustrating!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Gaby. Thanks for sharing your feedback with us. We understand how concerning it is to experience issues with your LG Washer (WKE100HVA) model, especially within two years of ownership. We strive to provide high-quality products that exceed our customer's needs and expectations. If your clothes aren’t rinsing properly, we recommend running the Tub Clean cycle, ensuring the detergent used is HE (High Efficiency) and not exceeding the recommended amount. Additionally, checking the water inlet filters for clogs may help improve water flow. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. Please send us a private message on social media @LGUSSupport so we can further assist. ^Juvy LG

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth the headache

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for a little over a month and it’s already failing. Water stays in drum after a wash. Can’t even return or exchange after a month. Crazy for the price point! Also the first unit I purchased came with a huge dent in it so I had to wait a month to get this one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG