Customer Ratings & Reviews
- Model:
- WKE100HWA
- SKU:
- 6451042
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
washer dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this combo washer dryer but my clothes are coming out very wrinkled.
No, I would not recommend this to a friendAwesome customer service on a hot day!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who put in my washer and dryer unit were awesome!
I would recommend this to a friendYou'll Love It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Satisfied, Extremely User Friendly...Love It!!!
I would recommend this to a friendPerfect set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer as a stackable option. Easier to reach all functions.
I would recommend this to a friendMachine Hawk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price. Does what is needed. Great space saver.
I would recommend this to a friendDelivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value however washer was scratched on the left side
I would recommend this to a friendGreat System
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best washer and dryer . Super quiet and quick loads of laundry
I would recommend this to a friendGood sleek look.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can dented prompting exchange to another set of washer dryee
I would recommend this to a friendSuggest you buy something else.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit in March of '23. Immediately the unit flagged an error code (E80) that the dryer vent was clogged. Spent $4k to run a new dryer vent to have it continuing to randomly error code (E80). LG Technical support refused to send a technician out saying it's the dryer vent. Found out from our property manager that another one of his owner's units has the same issue with the same Tower. Suggest you buy something else.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely apologize for the troubles you've been facing with your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam. We understand how frustrating it can be to encounter error codes and receive conflicting information from our technical support team. We are truly sorry for any inconvenience this may have caused you. Please know that we are committed to resolving your issues and would be more than happy to assist you further. To discuss your concerns in more detail, please reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We value your business and appreciate your patience with us. Rest assured, we are here to support you in any way we can. ^Sam
LG machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st Best LG manchineel I buying again excellent product
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice in washer and dryer!!!!!!!!!!!!!
I would recommend this to a friendBUYER BEWARE: Breakdowns and Misleading Warranty
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE: Broken within first year. Bought this seemingly top of the line drier in January and by October it had broken - no rhyme or reason just while doing some towels. BestBuy support directed me to LG as they do not help with any issues after 15 days relating to this product…. And LG while it says its under warranty will take a week for me to get service. Also important to note advertise “10 year warranty” is for a specific part, the actually warranty on the machine is 1 year which is deceptive marketing at best.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matt. Thank you for sharing your experience with the LG Washer (WKE100HWA) model. We understand your concern about a product that breaks within the first year, especially after expecting top-notch performance. We strive to provide high-quality products and exceptional services that exceed our customer's needs and expectations. We recommend reaching out to our support team directly to expedite the process. Please send us a private message on social media @LGUSSupport, and we’ll do our best to assist you further. Thank you for your understanding. ^Juvy
Best Wash Tower Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these! I love them and very easy to use.
I would recommend this to a friendNice washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very rellaiable brand we are very happy with this adquisition
I would recommend this to a friendBest Buy needs to fix this dryer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer keeps shutting off and I get an error message. I looked up this error message and something is not right in the vent. This was installed by Best Buy. I called Best Buy to have them fix whatever is wrong. Best Buy has not fixed this. I bought this in January and it has not worked correctly from day 1.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret you did not receive support in resolving the issue and we hope that you are willing to
allow us another opportunity to assist. Please contact LG Customer Support by direct message
via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
You can also call us at 800-243-0000. Please provide your contact information, model/serial
numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
What a unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looks, works great, takes up much less space!
I would recommend this to a friendLG washer dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did great job setting it up, works great Thank you
I would recommend this to a friendInstallation problems.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though I’m sure the unit is probably fine, the installation attempts were awful. At 7th visit that didn’t get the unit installed I finally just canceled the order and went to Home Depot.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, DonaldL. Thank you for sharing your experience with us. We understand your situation and can imagine how your situation must be to encounter multiple installation attempts without success. Your feedback is important, and we'd like to assist you further.
Since you mentioned that the installation issues were related to Best Buy, we recommend contacting their customer service directly to address your concerns. They should be able to assist you with scheduling a proper installation or resolving any related issues.
https://www.lg.com/us/washers-dryers/lg-wkex200hba-washtower#pdp_specs
If you require any assistance with the Washtower's operation or have product-related questions, please don't hesitate to send us a private message on Social Media @LGUSSupport. Our team is ready to help you make the most of your appliance.
We appreciate your patience, and we're here to support you.
—Renzo
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I realized after I got it home it will not spin out rugs. It can’t judge the weight. I went back to Best Buy and they told me it will not ever spin rugs. Very disappointed.
No, I would not recommend this to a friendNot worth the headache
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this unit for a little over a month and it’s already failing. Water stays in drum after a wash. Can’t even return or exchange after a month. Crazy for the price point! Also the first unit I purchased came with a huge dent in it so I had to wait a month to get this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette