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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • LG and America's Most Reliable Line of Appliances according to J.D. Power 2023.
  • The text on the image can be grouped and corrected as follows: 1. LG: LG is the brand of the appliance. 2. ThinQ Care: ThinQ Care is a feature or app that helps monitor and maintain the appliance. 3. Life is better when your home runs smarter: This is a slogan or tagline promoting the benefits of using smart appliances. 4. Download the ThinQ Care App: This is a call to action to download the app for smart alerts and usage reports. 5. Check Water Valve Connection: This is a tip for maintaining the appliance properly. 6. ThinQ Care is included on eligible models: This is an additional benefit or feature for customers who purchase eligible models. 7. Usage Report: Number of Cycles: This is a feature that provides a report on the usage of the appliance. 8. Time for Tub Clean: This is a reminder to clean the tub in the appliance.
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 29. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 30. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Gas Dryer Delivery and Install video 1 minutes 48 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel

Model:
WKGX201HBA
SKU:
6420309
$2,199.99
Save $800
The comparable value is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 823 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, overall performance, and ease of use. The appliance's size, capacity, sleek design, and space-saving features are also appreciated. While the installation process and weight of the unit were noted as potential drawbacks, the intuitive central control panel and the dryer itself were well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 823 reviews

  • Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving the washer and dryer combo. It fits in the space comfortably.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • LG is Grrrrreat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like loading,selecting and walking away. Had an LG from 2001- 2023 and just bought another! Great washer/dryer stack set!

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Love this beautiful LG unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG stackable! So quiet and beautiful! So far my clothes have washed well and it fit in nicely in my small closet!

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Great Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to operate. Lots of options and it gets everything clean

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Good washer tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Purchased and installed in the basement. Very easy to use and operate.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Im so disappointed with my purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trapped, Smelly Water After every single wash cycle, residual, dirty water is left trapped inside the machine. If this water is not immediately and manually drained—which requires a messy and time-consuming process—it quickly develops a horrific, sulfurous odor (like boiled eggs or rotten sulfur). ​As a result, our freshly washed clothes come out smelling worse than they went in, requiring a total rewash. We are forced to drain the water manually after every load just to prevent the smell, which is not a feature; it is a critical design failure in an appliance that costs thousands of dollars.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Yadira. Thank you for sharing your experience with your LG Wash Tower (WKG101HWA) model. We appreciate your feedback and understand how important it is for your appliance to deliver fresh, clean results without extra steps.

      One helpful step is to check that the drain hose is installed at the correct height (between 29–96 inches) and not inserted too far into the standpipe, as improper installation can cause water to remain trapped inside the unit. Running the Tub Clean cycle with liquid bleach or a washer cleaner can also help eliminate odor buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-front-load-washer-water-remains-in-the-drum--20154274615549. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy LG

  • LG WASHER AND DRYER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer not only work great but looks great too. can connect to phone and smart system letting you know when its done washing and drying. would deff recommend to other to purchase.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Very pleased!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Highly recommended. Washer and dryer works perfect.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Seamless purchase to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. From the purchase online to deliver to set up. Thanks. Seamless

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Stacked washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good except that I paid for the installation and removal of the old Aplliance to be put to the side instead I was charged just to put my old appliance to the side

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and does a great job with drying synthetics. Much easier to reach the control panel in the middle vs. at the top.

    I would recommend this to a friend

  • Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer work just fine. Connecting it to Google Ho.e was easy. You can also get alerts when they are done running cycles

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • love my washer/dryer !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im not a laundry coinsure by far but compared to last stacked washer & dryer I had it is like night & day ! I am very happy with it .I still have lots to learn but I am pleased with my purchase .

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • LG Smart Front Load Washer & Gas dry washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my purchase! It's been years since I bought a new washer/dryer and the LG is definitely computerized so my 11-year old grandson had to show me how to operate the settings. Really easy and the Best Buy salespeople were quite good at the sales process and scheduling a quick delivery. No pressure. I am very satisfied with the entire process. And, it looks good in my laundry room.

    I would recommend this to a friend

  • best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer & dryer i have ever purchased. i love it.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green

    I would recommend this to a friend

  • M & K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well & very quiet 4 a washer! not much vibration during spin cycles.dryer also does a great job.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Great purchase.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Very Happy with our purchase. The set was very easy to use and install.

    I would recommend this to a friend

  • LG washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase this again over the top loader. Highly recommend if you're looking for a stack washer and dryer to fit into a small space or closet. I would also purchase from best buy again. The installers were professional and timely and communicated well. It all was a very smooth process, I would go to best buy again for appliances. Thank you!

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Awesome addition for my new home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this combo. Works great, looks awesome. Bought a couple of weeks ago and loving it! Highly recommend LG appliances.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green

    I would recommend this to a friend

  • Clean laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new life upgrade! I’ve only had this washer / dryer combo unit for about a month and I am smitten. Large loads come out clean, the bells and whistles are pleasant.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
Page 18, Showing 341-360 of 823 reviews
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