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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • LG and America's Most Reliable Line of Appliances according to J.D. Power 2023.
  • The text on the image can be grouped and corrected as follows: 1. LG: LG is the brand of the appliance. 2. ThinQ Care: ThinQ Care is a feature or app that helps monitor and maintain the appliance. 3. Life is better when your home runs smarter: This is a slogan or tagline promoting the benefits of using smart appliances. 4. Download the ThinQ Care App: This is a call to action to download the app for smart alerts and usage reports. 5. Check Water Valve Connection: This is a tip for maintaining the appliance properly. 6. ThinQ Care is included on eligible models: This is an additional benefit or feature for customers who purchase eligible models. 7. Usage Report: Number of Cycles: This is a feature that provides a report on the usage of the appliance. 8. Time for Tub Clean: This is a reminder to clean the tub in the appliance.
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 29. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 30. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Gas Dryer Delivery and Install video 1 minutes 48 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel

Model:
WKGX201HBA
SKU:
6420309
$2,199.99
Save $800
The comparable value is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 823 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, overall performance, and ease of use. The appliance's size, capacity, sleek design, and space-saving features are also appreciated. While the installation process and weight of the unit were noted as potential drawbacks, the intuitive central control panel and the dryer itself were well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 823 reviews

  • Slim and slick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Very slim and slick. Very quiet and love the led lights

    I would recommend this to a friend

  • Great Install!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The installers/deliverers were amazing!!! Love the machine! Cons: It took over a month to get due to issues with delivery.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Clean smelling clothes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer we have ever had clothes smell and look cleaner than ever

    I would recommend this to a friend

  • Poor Customer Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor client support. Very poor execution and communication. As a long-time customer who has bought 7 TVs and numerous other items from Best Buy, I will no longer do business with them. A local company was $100 more expensive, but provided outstanding communication, care and support.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Douglas. Thank you for sharing your experience with us regarding the LG Washer (WKG101HVA) model. We understand your concern about feeling let down by both client support and communication when you’ve been a loyal customer for so long. At LG, we strive to ensure that our customers receive the highest level of care and support, and we will definitely take your feedback into consideration to improve our processes moving forward.

      We’d love the opportunity to assist you further and make sure your concerns are addressed. Please send us a private message on social media @LGUSSupport, and our team will gladly work with you to find a solution that better meets your needs. ^Juvy

      We appreciate your honesty and hope to earn your trust again in the future. If there’s anything we can do to improve your experience, please don’t hesitate to reach out. LG

  • AnneR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only difference is you have to clean the seal in the dryer. Beside that I have been happy.

    I would recommend this to a friend

  • Buttons kind of clunky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was easier to make a custom washing program. That’s my only complaint. Kind of miss physical buttons

    No, I would not recommend this to a friend

  • Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit. It’s a great space saver. I highly recommend this product.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this combo. Dryer reads the washer setting so you just hit start.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Love this product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washing Drying machine , works very well and is very high tech . We love it.

    I would recommend this to a friend

  • Gmc acadia and the bank will give you an and then

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goodbye and good night for you have balance with

    I would recommend this to a friend

  • Great Stackable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stackable and energy efficient. It also doesn't take up a lot of space.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine only thing is delivery and installation was bit hectic

    I would recommend this to a friend

  • best lil washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. easy to use delivery was on time and workers helpful

    I would recommend this to a friend

  • Looking forward to installation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit premature but ordering process was great. And I’m looking forward to all the great features of this washer and dryer!!

    I would recommend this to a friend

  • Space age Unit!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good, Looks awesome! Hoping it last a long time!!!!

    I would recommend this to a friend

  • Good quality and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went smoothly with installation. Good communication about delivery date/time. Machines function well.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Stackable unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does a good job. The stackable machines were just what I was looking for.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Absolutely love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer/dryer unit. It is so pretty love the black.

    I would recommend this to a friend

  • Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect height. Nice wash options. Super spin makes dry time less.

    I would recommend this to a friend

  • Exceptional stacked washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks elegant and it works well. Central control is perfect for a stacked unit.

    I would recommend this to a friend
Page 36, Showing 701-720 of 823 reviews
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