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Customer reviews

Rating 4.6 out of 5 stars with 491 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, overall performance, and ease of use. The appliance's size, capacity, sleek design, and space-saving features are also appreciated. While the installation process and weight of the unit were noted as potential drawbacks, the intuitive central control panel and the dryer itself were well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 491 reviews
  • Rated 5 out of 5 stars

    LG Washer/Dryer Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer tower looks elegant. The control panel is tap functionality and it is quite the experience. The washer did stink after a few cycles but I used the drum clean feature and shortly thereafter the sewer smell disappeared. Can’t wait to use the washer and dryer for a long time to come.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Buy It At Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a dream! Full size washer and dryer in a trimmed down stacked package. It works great and is relatively quiet. Also, Best Buy delivery and installation is absolutely top notch! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The "Super Model" of stacked washer and dryers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is very good looking, the "super model" of stacked washer and dryers! It's an energy saver plus very high tech; it has a steamer setting too. The only thing is it's limited capacity. This is for small loads for optimum performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST WASHER DRYER EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ORDERED THESE STACKABLE WASHER AND DRYER. I HAVE BEEN VERY SATISFIED WITH WHAT I BOUGHT. IT IS ONE OF THE BEST PRODUCTS THAT I HAVE HAD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Being sracked unit feels safer than seperat units stacked. Runs better than any other so far for us!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but the wash times are ridiculous. If I want to wash a "Normal" load and I want an extra rinse, it takes 2 hours. 2 HOURS!!! The same for a bedding load. These are the built-in settings. There is also a quick load that only takes about 20 minutes, so that is what I use for everything. Who wants to wash one load for 1 to 2 hours??? The dryer is also fine and has a number of built-in settings as well. There is also a setting where you can choose your own amount of time to dry, but you can't use the features with it...only wrinkle care which is a good feature. There is a steam setting that you can only use with the built-in settings. You can connect to wifi if you want, but why? Had I known that all the features were static and not available to me when I need them, I would not have chosen this washer/dryer combo. Imagine your electric bill if every wash takes over 2 hours.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, LindaW. Thank you for sharing your experience with us. We understand your inquiry regarding the cycle durations and feature availability on your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower. We understand that the cycle times on the Normal and Bedding settings didn't meet your expectations. Your feedback regarding the flexibility of the steam and drying features is very important to us.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4ZS
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Powerful Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and quiet with great results. Had a Maytag top loader washer previously. This washer amazes me how much cleaner it gets the cloths.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great looking and does great so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from our 25yr old washer/dryer! We moved our laundry to the basement, out of our kitchen. Although we didn't have to do a stack, we liked the idea of saving space. It's a sharp looking machine and I'm expecting to see savings in utility costs. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and fits a lot of clothes. Washes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet & WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. The tower works great thus far and allowed more room space for me over the convetional unit. In addition to the steam function, I like the fact that the controls are in the center and that the unit sends a signal to my phone as to status.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I could’ve made this year. Moved into a new place with a small space for w/d and this was perfect. Perfect size with a modern feel. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job. They navigated a difficult door situation great, with no damage to the door or appliance or anything. Very courteous and friendly and efficient. Would be 5 stars except they forgot to install a couple of things. Overall highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought to save room from a side by side. Fit as described and works as expected. The bottom unit is a little low to the ground, but worth the space saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart appliance for small apartment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer and dryer. It’s extremely easy to use and the app is great for maintenance and information on our cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is great but the delivery guys charged me an extra 100 dollars for an extra part but told me not to tell best buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LG-IQ Stackable replacing Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice stackable washer and dryer. We were very limited in the choices for stackable due to the opening of our laundry area. This one is very nice as the front is flat from top to bottom. Our old Samsung the washer stuck out 3 inches further than the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy With the Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolut Ly love it. Stacted to make more room. Excellent washing and drying. Very efficient in both washing and drying. Glad I made the choice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great and looks awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great looking washer/dryer. It looks awesome in green. The washer and dryer look great in my new house and fit the modern sleek aesthic i was going for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing design with great functions.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and super accessible for my wife who’s not very tall. She had struggled with our washer dryer in the past due to her height but not anymore. She loves it and the AI is pretty amazing. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG got it down with this tower

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer tower LG got it down perfect for small space we put it in our casita area and easy to use no issues at all pretty good looking.

    I would recommend this to a friend