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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 488 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was exceptional. It's a great machine. It dries the clothes fast even on low heat. It's quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LE Smart Front Load Washer/Dryer Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo arrived dented. The installer told me he would order a new one for me. I haven't seen it yet. When will it be here??? I am using the dented machine, but the washer component always smells musty, even though I dry it thoroughly with a towel when I am finished, and I leave the door wide open. I'm not happy about this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thw White Beast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine, smart options are a plus, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, can’t wait to install into our home and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer, it’s fantastic and it looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for saving space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit takes up so much less space than a standard two side by side units. The associated app is handy as it alerts you when the cycle is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pair stackable of LG at Bestbuy. I impressed the product that run smoothly without any noise or any issues. I recommend my friends to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washtower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far work very good. My wife loves it. The look is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG WashTower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and efficient! Best washer ever hands down! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and efficient purchased for our commercial property

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer working good so far . Easy to use and washes good .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks and sounds great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the stackable one unit. Very quite. My first LG so we’ll see how it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it for long, but so far it's working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, terrible delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wash tower is great, however the delivery was horrible. They could not remove my gas line and they never set it up completely to check if it ran properly. I had to hire my plumber to come in and replace the gasoline. Two minutes and $238 later it was running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Stacked Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quiet. Cleans well. Low vibrations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG DELIGHT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME MACHINE! LOVE USING IT AND SO EASY TO USE.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product that fits through a laundry room door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incorrect information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atom who helped us was very friendly. However, he told us, we had 60 days should we find the same item lower in price, best buy would match. We went to the best buy in Appleton and were told that could not done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This machine is amazing but...one caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything every other review states is true. This machine is amazing. But...one caveat, you can't load the washer to the brim as it will throw an error. We ran into this issue and had to remove some clothing items. Then after a hard reboot(unplug and replug), it started working once more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this machine. I really want to love it. I stayed up all night washing clothes the first week I bought it and I texted all of my friends stating I LOVE MY NEW WASHER. but now week 2., in my (Sommore voice).....here comes the side effects. I have washed two loads of clothes and the washer won't spin out. It takes forever to wash one load anyway, but even after 40 min of washing, and a twelve minute spin cycle, the washer is still full of water. This happened week one and I ignored it because I figured I just hadn't read the book yet. I have spun the clothes three times and the water just won't spin out. As much as I love it, I think I will send this back. I was already reluctant to spend $2,000 on it, but now I guess I'll go back to the basics with a cheap whirlpool machine. This is ridiculous. Not happy...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG