Customer Ratings & Reviews
- Model:
- WKGX201HRA
- SKU:
- 6511289
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.
This summary was generated by AI based on customer reviews.
Washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent machine. Good energy saver and also water saver.
I would recommend this to a friendExceptional stacked washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks elegant and it works well. Central control is perfect for a stacked unit.
I would recommend this to a friendWasher and dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is too low, difficult to load and unload, dryer.. I prefer to chose my temperatures, not the dryer do it, depending on the cycle chosen !
No, I would not recommend this to a friendBeautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Very quiet. Perfect for a small space.
I would recommend this to a friendBest Washer/Dryer I ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG Wash Tower exceeder all expectations. I wish i purchased it sooner.
I would recommend this to a friendHE washers...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good removing soap. All He washers in general are bad at doing their jobs because the government helped destroy even the basic washing machine. I would go the cheaper route and stay away from any HE machines and save yourself a tremendous headache.
No, I would not recommend this to a friendBest washer and dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality. Very quiet and gets the job done, would recommend 100 times.
I would recommend this to a friendLaundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my laundry purchase. Great sales associate.
I would recommend this to a friendHorrible experience with washer dryer delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had a nightmarish experience with my washer dryer purchase from Best Buy, and I feel compelled to share my frustration. Delivery and Installation Attempts: I had to endure three failed attempts to deliver and install my washer dryer tower. Each time, there was a different excuse to not complete the installation. 1. First Attempt: They claimed there was a vent issue and said I needed a vent kit. After this, I hired contractors to break down walls and relocate my vent so that the hose would connect easily. 2. Second Attempt: The delivery team then said I needed a drip pan, even though I already had drains in the location. This should have been assessed and communicated to me during the first visit. 3. Third Attempt: They stated I didn’t have a gas line. Really? I purchased the installation service—shouldn’t they provide that? Additionally, when they opened the box, the washer’s rubber housing, which prevents water leaks, was removed, and they deemed it defective and had to return it. Customer Service: The whole process was a complete fiasco. They tried to offer money as compensation for the frustration, but it’s not about the money—I just want my washer dryer. Conclusion: Don’t order from Best Buy. Their delivery team is horrible and completely unreliable. Save yourself the headache and shop elsewhere.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with LG Washer (WKGX201HBA) model. We understand that the repeated failed attempts at delivery and rescheduling have caused a significant disruption to your schedule. We strive to provide top-notch products and excellent customer service that meet our customer's needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Feel free to reach out to us on social media @LGUSSupport if you need assistance. ^Juvy
Lg washer/ dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for washing and drying. Was difficult to find out how to connect wi-fi.
I would recommend this to a friendWorks great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haa been qorking great not one hiccups it is a good cleaner
I would recommend this to a friendUpgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.State of the art! Really upgraded our utility room and gave us more room.
I would recommend this to a friendGreat looking unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking unit and saves a lot of space at the same time
I would recommend this to a friendWasher dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful equipment and It is beautiful and stylish
I would recommend this to a friendGreat washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer. Saves a lot of space and is very quiet!
I would recommend this to a friendStackable washer and dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. We have been happy doing the wash again!
I would recommend this to a friendlook no further
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dish washing machine and dryer combination is amazing
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks like a great product and I can’t wait to use it
I would recommend this to a friendLG too big for space
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use the washer/dryer as it was too big for the space. You need to not rely on written dimensions as it does not include the bulge in the back of the machines. Dimensions are only the outside edges of the machines. Does not account for the front or back which stick out. I had to return.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MABELO. We understand your inquiry regarding the dimensions of your LG WKGX201HBA washer/dryer WashTower. We appreciate you sharing this feedback. For future reference, we recommend carefully measuring the installation space, accounting for any protrusions and required clearance for ventilation and hookups. If you have any other questions or need help finding a unit that fits your space, please send us a private message on Social Media @LGUSSupport.
https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/6420309.p?skuId=6420309
We appreciate your patience. —Renzo
Just delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't opened the box yet. We're excited to install it in the next few weeks.
I would recommend this to a friend