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Customer Ratings & Reviews

Your price for this item is $2,099.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 491 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, overall performance, and ease of use. The appliance's size, capacity, sleek design, and space-saving features are also appreciated. While the installation process and weight of the unit were noted as potential drawbacks, the intuitive central control panel and the dryer itself were well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 491 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet even with the heaviest of loads. Same size as my previous washer and drier but a much larger capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the LGs-- Reliable and Quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up less space than our old LG (which we owned for 17 consecutive years). Love the ability to sync it with our phones so it alerts us when the load is done. Does a great job cleaning the clothing and it's way quieter than our last one. Would not hesitate to buy this again if I needed a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect Stackable Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is of the product and not Best Buy's service and customer care. I had a miserable time working with Best Buy to get my GE Washtower delivered and installed. I have had this unit for about a month and I absolutely love it! I was looking for a stackable set and chose this one because the controls for both devices are located in the middle of the two. Both are easy to use, quiet and large enough to wash two sets of queen sheets and more. I love that I have more room in my tiny utility room. I chose the black steel color which is sleek and modern looking. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Stackable Washer/Dryer Combo (Love it)!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity and the variety washer/dryer combo cycles are off the charts. This stackable combo is also a space saver for small areas. Also meets all your laundry needs. A good value!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great washer and great dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. I love how compact it is. Yet huge tubs for large loads. This is the third wash tower I have boughten for rentals and personal use. Great washer. I love having a light inside the drums. I also love being able to set my ‘go to’ settings for the kids. Kids learned the buttons to push and can do their own laundry. Win win win

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Project:Lavanderia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, thank you to the agent who helped me with information about the LG washer and dryer set. They were very knowledgeable about the product and guided me in choosing something that perfectly suited my needs. The environment around the appliance area was very friendly and attentive. This set is very easy to use and provides perfect and fast washing and drying. Thanks again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best appliance/brand ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by far these are the best washer and dryer I ever had. Quick cycles, easy to use, love the stackable creates more space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it… Looks great… Fancy… Space Saver… Everything you need in just one item…

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love the unit, but your utilites need to be close!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stackable LG washer and dryer are fantastic. We've had it for two months now. It's fast, efficient, quiet, and the apple red color is eye-popping! We highly recommend this, with one caveat... The pre-installation instructions *failed* to mention that the unit requires to be within 4 feet maximum from all of the utilities, namely the water lines, the gas line, the electric wall plug, and to some extent, the dryer duct work. Since we originally wanted to place it to the right of the utilities, we were forced to move it the left in order to reach the utilities. There was a built-in shelf in the way, so the Best Buy installers could not complete the job. They could come back in 10 days to complete it, so after I removed the shelf, I installed the LG init myself. This runaround was an unexpected and unpleasant result of Best Buy not being clear about the pre-installation requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Sleek and Smooth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly. Perfect size, it is perfect for smaller cramped spaces. Very quiet, powerful and efficient. The color is exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy use for family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it a 5 star if it was more easy to get it in to our house. Haveing a stacked washer n dryer this one is smaller but bigger on the washer side. I love that the control panels are in the middle witch is great for my younger kids that help with laundry. I had this unit for about 2 weeks now n settings are the same for most part as my las lg washer n dryer. Touch screen is great no turn dial, kid lock. Very quiet. Turbo wash love it. Easy to use. Easy set up well had to buy a Y hose cold line the adapter they send did not really work for me i got a hose that is shaped as a y used for washing machings. Easy to find in the section where bathrom n washeing hoses are. But so far am happy with it wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Performance and Smart Features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my laundry room with the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower in sleek Black Steel, and I couldn't be more delighted with my purchase. This dynamic duo has truly transformed my laundry routine, making it more efficient and convenient than ever before. First and foremost, the performance of both the washer and dryer is exceptional. The washer's 4.5 cubic feet capacity is perfect for handling large loads, effectively cleaning even the toughest stains with its high-efficiency technology. The gas dryer, with its 7.4 cubic feet capacity, dries clothes quickly and evenly, saving both time and energy. The addition of steam functionality in both appliances ensures that my clothes come out not just clean and dry but also refreshingly wrinkle-free. What sets this WashTower apart from others on the market is its built-in intelligence and smart features. With LG's innovative technology, I can control and monitor my laundry from anywhere using the SmartThinQ app on my smartphone. This has been a game-changer, allowing me to start or pause cycles, receive notifications when laundry is done, and even troubleshoot any issues remotely. The built-in intelligence also ensures optimal washing and drying settings based on the fabric type and soil level, taking the guesswork out of laundry care. Aside from its impressive performance and smart capabilities, the LG WashTower is also beautifully designed. The Black Steel finish adds a touch of elegance to my laundry room, while the streamlined design of the WashTower saves valuable space without compromising on capacity or functionality. In conclusion, I wholeheartedly recommend the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower to anyone in search of a top-of-the-line laundry solution. Its superior performance, smart features, and stylish design make it a worthwhile investment that simplifies and enhances the laundry experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Worth the cost and CA energy rebate eligible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommended for narrow, small spaces. Reasonably priced, washes to perfect and as an extra bonus energy efficient, so eligible for a CA rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and efficient Very modern and it works very silent It’s 2 in 1

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Quiet and efficient. Some nice extra feature I didn’t know I would love!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Awesome Combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely awesome combo set of washer and dryer. It is very quiet and it does a great job of washing clothes, blankets and somewhat heavy items. Definitely recommend buying this to save space. Has been running extremely well for a couple of months now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this Front Load WashTower!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this front loading washer and dryer is and that the button panel control is in the middle of the unit - so much easier to use. It operates fairly quietly and chimes when its cycle is done. Overall I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best tower ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tower, I have no complaints about it,love it my LG products are the best specially on washers and dryers

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My fav appliance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Built-In Intelligence and my clothes always come out perfectly dried; The central control panel is intuitive. I consider both the washer and dryer operate quietly. Would recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade, would buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a wash tower unit with an agitator which we used for years, so having a front loading HE unit was going to feel pretty luxurious no matter what. After a month of steady use, I’m happy to say it was well worth the money. Cleans like a dream— we go through a lot of cloth diapers for our baby, and they look like new each time. The dryer (gas version) does a great job of sensing the dampness level. The control panel took a little while to figure out, but once I read the manual it became very intuitive. Would totally recommend, especially if on sale.

    I would recommend this to a friend
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