Customer Ratings & Reviews
- Model:
- WKG101HWA
- |
- SKU:
- 6451045
Customer reviews
Rating 4.6 out of 5 stars with 326 reviews
(326 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LG wash tower is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!!! Love that the controls are in the middle for easy access cute sounds it makes when the loads are done.Highly recommend
I would recommend this to a friendRated 1 out of 5 stars
Im so disappointed with my purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trapped, Smelly Water After every single wash cycle, residual, dirty water is left trapped inside the machine. If this water is not immediately and manually drained—which requires a messy and time-consuming process—it quickly develops a horrific, sulfurous odor (like boiled eggs or rotten sulfur). As a result, our freshly washed clothes come out smelling worse than they went in, requiring a total rewash. We are forced to drain the water manually after every load just to prevent the smell, which is not a feature; it is a critical design failure in an appliance that costs thousands of dollars.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Yadira. Thank you for sharing your experience with your LG Wash Tower (WKG101HWA) model. We appreciate your feedback and understand how important it is for your appliance to deliver fresh, clean results without extra steps.
One helpful step is to check that the drain hose is installed at the correct height (between 29–96 inches) and not inserted too far into the standpipe, as improper installation can cause water to remain trapped inside the unit. Running the Tub Clean cycle with liquid bleach or a washer cleaner can also help eliminate odor buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-front-load-washer-water-remains-in-the-drum--20154274615549. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy
Rated 5 out of 5 stars
Best washer/dryer purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer we have ever purchased! Top of the line and high tech.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Super nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first front loading washer and dryer. I thought they were excellent. I prefer the way it washes your clothes as to top loader.
I would recommend this to a friendRated 5 out of 5 stars
LG front load washer and gas dryer wash tower
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my LG Smart front load washer and dryer tower for a year now and I really like it. It is just what I wanted.
I would recommend this to a friendRated 5 out of 5 stars
Wash Dry Life is Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and Dryer operate beautifully, with easy to understand panel, and with an excellent finish.
I would recommend this to a friend- Cons mentioned:Installation
Rated 1 out of 5 stars
Be careful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can give a little guidance on your next delivery WITH install from BestBuy; DON'T DO IT. The 3rd party delivery company finds every reason not to deliver. And then when they do get there, they do not know how to install it. If the installation area isn't perfectly set up, they do not know how to install. Then on top of that, they will tell you it will cost another few hundred if they are to do anything. My experience and that is just the top-line feedback, was so poor. The appliance itself is good, pricing and financing, are fair, but DO NOT GET the installation. Unless it is plug and play. I hope this helps the next person.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing feedback. We regret to read about your experiences with the delivery of your LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White. Please contact the Customer Support at BestBuy to inform them about any issues with your delivery and installation. ^James.
Rated 5 out of 5 stars
Simple and great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far… 1000% better then my old washer and dryer ( 2 separate units). This tower’s best feature is the simplicity and ideal location of both washer and dryer’s controls. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and the product were great and it’s excellent.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Great option best decision we made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We made the best decision with this LG washer dryer combo. It washes great and the drying is even better.
I would recommend this to a friendRated 5 out of 5 stars
Cayetano Alvarado
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Very happy with purchase, recommending to family and friends.
I would recommend this to a friendRated 5 out of 5 stars
LG is a Great Brand...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just Love my new LG Smart Load front washer/dryer tower. It is so quiet when either washing or drying your clothes and is very effiecient in the time it takes. Love It!!!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 4 out of 5 stars
Good option for smaller laundry room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stacked system works well for small space that I have.
I would recommend this to a friendRated 5 out of 5 stars
Good washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But product works with no issue would definitely recommend buying again. Washes clothes, AI is excellent!
I would recommend this to a friendRated 4 out of 5 stars
LG stack tower washer and dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door opens from right to left. Did not realize this when purchased. Quality in regard to washing and drying is great, just difficult to use in our setting. The door swing is not reversible.
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and excellent product, the crew cam on time.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
W/D purchase & delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Jan 29 and because of vender supply and our busy schedule, we are happy to wait
I would recommend this to a friendRated 4 out of 5 stars
New washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our old side by side washer and dryer. We have had no issues with this and I really like all the features it has.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to leave us this amazing review of your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Gas Dryer, model WKG101HWA. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it will be our pleasure to assist you. ^Danee
Rated 5 out of 5 stars
wd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this machine at my nephew's and I'm short so the controls in center panel really work for me
I would recommend this to a friendRated 5 out of 5 stars
looks very slick
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from just looking great they do an excellent job. I just bought them so I don't have a good sense about reliability. My expectations are quite low having had a really old washer dryer for years
I would recommend this to a friend

































