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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 320 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, quiet operation, and cleaning performance of this washer and dryer set. Many appreciate the compact size and large capacity, making it ideal for various laundry spaces. While some users experienced issues with the lint trap and installation process, the positive feedback on the overall performance and design outweighs these concerns. The price point is also frequently cited as a positive aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 320 reviews
  • Rated 5 out of 5 stars

    Best washer/dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we have ever purchased! Top of the line and high tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for limited space.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the extra suite in our daughter's new home and got to use it over the holidays during our visit. It fit perfectly in the closet where it was installed. They both held a lot and did a very good job washing and drying. Wish we had the space in our home for this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash Dry Life is Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer operate beautifully, with easy to understand panel, and with an excellent finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG front load washer and gas dryer wash tower

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my LG Smart front load washer and dryer tower for a year now and I really like it. It is just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first front loading washer and dryer. I thought they were excellent. I prefer the way it washes your clothes as to top loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and the product were great and it’s excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can give a little guidance on your next delivery WITH install from BestBuy; DON'T DO IT. The 3rd party delivery company finds every reason not to deliver. And then when they do get there, they do not know how to install it. If the installation area isn't perfectly set up, they do not know how to install. Then on top of that, they will tell you it will cost another few hundred if they are to do anything. My experience and that is just the top-line feedback, was so poor. The appliance itself is good, pricing and financing, are fair, but DO NOT GET the installation. Unless it is plug and play. I hope this helps the next person.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for providing feedback. We regret to read about your experiences with the delivery of your LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White. Please contact the Customer Support at BestBuy to inform them about any issues with your delivery and installation. ^James. LG

  • Rated 5 out of 5 stars

    Cayetano Alvarado

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Very happy with purchase, recommending to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for smaller laundry room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked system works well for small space that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far… 1000% better then my old washer and dryer ( 2 separate units). This tower’s best feature is the simplicity and ideal location of both washer and dryer’s controls. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option best decision we made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the best decision with this LG washer dryer combo. It washes great and the drying is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is a Great Brand...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just Love my new LG Smart Load front washer/dryer tower. It is so quiet when either washing or drying your clothes and is very effiecient in the time it takes. Love It!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and excellent product, the crew cam on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But product works with no issue would definitely recommend buying again. Washes clothes, AI is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG stack tower washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door opens from right to left. Did not realize this when purchased. Quality in regard to washing and drying is great, just difficult to use in our setting. The door swing is not reversible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W/D purchase & delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Jan 29 and because of vender supply and our busy schedule, we are happy to wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this machine at my nephew's and I'm short so the controls in center panel really work for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our old side by side washer and dryer. We have had no issues with this and I really like all the features it has.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us this amazing review of your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Gas Dryer, model WKG101HWA. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it will be our pleasure to assist you. ^Danee LG

  • Rated 5 out of 5 stars

    looks very slick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from just looking great they do an excellent job. I just bought them so I don't have a good sense about reliability. My expectations are quite low having had a really old washer dryer for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stacker!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver. Definitely the preferred item if you’re looking to stack your washer/drier. Deceptively large on the inside.

    I would recommend this to a friend