Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White.
  • The image features a white stacked washer and dryer combo unit, with a red and white logo in the bottom right corner. The logo reads "America's Most Reliable Line of Appliances" and is accompanied by a star symbol. The washer and dryer are both white, and the dryer is positioned on top of the washer. The image showcases the reliability and quality of this appliance unit.
  • The image features a stacked washer and dryer combo unit from LG. The ad emphasizes the benefits of using the ThinQ Care app, which provides smart alerts to keep your appliances running smoothly. The app also includes the ThinQ Care feature, which is included on eligible models. The ad encourages users to download the app and enjoy the advantages of having a smart home.
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Prep for Gas Dryer Delivery and Install video 1 minutes 48 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

Model:
WKG101HWA
SKU:
6451045
Highly rated by customers for:
Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 320 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, quiet operation, and cleaning performance of this washer and dryer set. Many appreciate the compact size and large capacity, making it ideal for various laundry spaces. While some users experienced issues with the lint trap and installation process, the positive feedback on the overall performance and design outweighs these concerns. The price point is also frequently cited as a positive aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 320 reviews

  • Great looking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit appears to be well made and should hopefully last a long time. We love the idea of having a true stack W/D to save space.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Washer and dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent items and excellent service from best buy

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed about a month ago. Works great so far.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Great combo

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and love how compact it is. Fits in smaller areas if you live in a condo.

    I would recommend this to a friend

  • A

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever. I really recommend this product

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great set. It is silent and the drying time is fantastic.

    I would recommend this to a friend

  • Great Install!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The installers/deliverers were amazing!!! Love the machine! Cons: It took over a month to get due to issues with delivery.

    I would recommend this to a friend

  • Washer issue

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer fried in less than 2 years. I don’t recommend.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Samantha. Thanks for sharing your experience with the LG Wash Tower (WKG101HVA) model. We understand how important long-term reliability is, especially with a high-efficiency washer and dryer combo like this one.

      If the unit isn’t powering on or showing signs of electronic failure, we recommend unplugging it for 5 minutes to perform a soft reset. After plugging it back in, check the circuit breaker and ensure the outlet is functioning properly. If the issue persists, an LG-authorized technician can help assess whether the control board or another component needs replacement.

      You can find more support resources here: https://www.lg.com/us/support/product/lg-WKG101HVA.ASSEEUS. If you’d like help reviewing your service options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you. ^Juvy LG

  • Not my type

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really nice but after the first use it creates a smell i didnt care for. And then mold forms later so i traded it in .

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for raising your concern. I'm so sorry to hear that your LG product didn't meet your expectations, and unfortunately, it caused you to experience a strong odor and even mold growth.

      I want to acknowledge your frustration and disappointment. I can imagine how unsettling it must be to have a product in your home that doesn't meet your standards, especially when it comes to cleanliness and hygiene. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Good quality and service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went smoothly with installation. Good communication about delivery date/time. Machines function well.

    I would recommend this to a friend

  • Modern

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful appliance. I’m hoping to be able to count on this for many years.

    I would recommend this to a friend

  • Convenient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this combo. Dryer reads the washer setting so you just hit start.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit. It’s a great space saver. I highly recommend this product.

    I would recommend this to a friend

  • Don’t buy open box tower washer/dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased opens box listed in excellent condition. When recieved the washer was broken the rubber around it was warped Best Buy sent a repair man out also said had defects to suspension. Someone clearly returned the item and Best Buy did. Not even look at it before placing it for sale and listing it in excellent condition. This was a time consuming joke. I don’t recommend purchasing an open box or tower unit. It was returned and it was just a hassle

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jayla. Thank you for sharing your experience with us. We understand your concern about receiving a broken LG Washer (WKG101HWA) model that was sold as "excellent condition." We strive to provide exceptional service and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit.

      We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If you're still looking for a resolution, please send us a private message on social media @LGUSSupport with your purchase details, and we’ll do our best to assist you in finding the right solution, whether it’s arranging a replacement or offering guidance on the next steps. ^Juvy LG

  • Great Stackable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stackable and energy efficient. It also doesn't take up a lot of space.

    I would recommend this to a friend

  • Stackable unit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does a good job. The stackable machines were just what I was looking for.

    I would recommend this to a friend

  • Simply the best!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the all-time best washer and dryer that I have ever had!

    I would recommend this to a friend

  • does not come with any connection wires/hoses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not come with any hook up wires or anything which is confusing because what am I going to do with JUST a washer/dryer? also no one informed me that it came as just a washer/dryer

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Vanessa. Thanks for sharing your experience with the LG Wash Tower (WKG101HWA) model. We totally get how annoying it can be to get a major appliance and then find out that some key installation parts were missing or not mentioned.

      This washer/dryer combo typically includes the unit, but items like power cords, venting kits, water hoses, or gas connectors are often sold separately. Retailers may not include these due to varying installation needs based on your home setup.

      We recommend contacting Best Buy customer service at 888-237-8289 to confirm the required accessories for your installation and whether they can provide or install them. You can also find installation guides and accessory recommendations here: https://www.lg.com/us/support/product/lg-WKG101HWA.ABWEEUS. If you need help identifying what you need to set up your unit, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this product to ever wants to buy quality.

    I would recommend this to a friend

  • Installation of new washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Professional, on time, efficient and friendly

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend
Page 14, Showing 261-280 of 320 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.