Customer Ratings & Reviews
- Model:
- WKG101HWA
- |
- SKU:
- 6451045
Customer reviews
Rating 4.6 out of 5 stars with 326 reviews
(326 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit appears to be well made and should hopefully last a long time. We love the idea of having a true stack W/D to save space.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Towers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, looks great. Thinking of adding another one
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Great combo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and love how compact it is. Fits in smaller areas if you live in a condo.
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent items and excellent service from best buy
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this installed about a month ago. Works great so far.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
A
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ever. I really recommend this product
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great set. It is silent and the drying time is fantastic.
I would recommend this to a friendRated 4 out of 5 stars
Great Install!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The installers/deliverers were amazing!!! Love the machine! Cons: It took over a month to get due to issues with delivery.
I would recommend this to a friendRated 4 out of 5 stars
Good quality and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went smoothly with installation. Good communication about delivery date/time. Machines function well.
I would recommend this to a friendRated 5 out of 5 stars
Modern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful appliance. I’m hoping to be able to count on this for many years.
I would recommend this to a friendRated 2 out of 5 stars
Not my type
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks really nice but after the first use it creates a smell i didnt care for. And then mold forms later so i traded it in .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that your LG product didn't meet your expectations, and unfortunately, it caused you to experience a strong odor and even mold growth.
I want to acknowledge your frustration and disappointment. I can imagine how unsettling it must be to have a product in your home that doesn't meet your standards, especially when it comes to cleanliness and hygiene. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good unit. It’s a great space saver. I highly recommend this product.
I would recommend this to a friendRated 5 out of 5 stars
Convenient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this combo. Dryer reads the washer setting so you just hit start.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Stackable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stackable and energy efficient. It also doesn't take up a lot of space.
I would recommend this to a friendRated 5 out of 5 stars
Stackable unit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and does a good job. The stackable machines were just what I was looking for.
I would recommend this to a friendRated 5 out of 5 stars
Simply the best!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the all-time best washer and dryer that I have ever had!
I would recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would recommend this product to ever wants to buy quality.
I would recommend this to a friendRated 5 out of 5 stars
Installation of new washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were great. Professional, on time, efficient and friendly
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 4 out of 5 stars
Very nice unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed! Installation could not have been easier!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 2 out of 5 stars
Washer issue
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer fried in less than 2 years. I don’t recommend.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Samantha. Thanks for sharing your experience with the LG Wash Tower (WKG101HVA) model. We understand how important long-term reliability is, especially with a high-efficiency washer and dryer combo like this one.
If the unit isn’t powering on or showing signs of electronic failure, we recommend unplugging it for 5 minutes to perform a soft reset. After plugging it back in, check the circuit breaker and ensure the outlet is functioning properly. If the issue persists, an LG-authorized technician can help assess whether the control board or another component needs replacement.
You can find more support resources here: https://www.lg.com/us/support/product/lg-WKG101HVA.ASSEEUS. If you’d like help reviewing your service options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you. ^Juvy

































